American Medical Response Reviews
Updated May 19, 2022
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Found 1,533 of over 1,568 reviews
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Approve of CEO
Edward “Ted” Van Horne
474 Ratings
Pros
"Great experience as a Paramedic" (in 37 reviews)
"Great people, good place to start it going medical, people are there to help you go further" (in 31 reviews)
Cons
"The downsides are the same across all EMS jobs, low pay" (in 89 reviews)
"Trashiest ambulances I’ve ever seen" (in 68 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Ratings by Demographics
This rating reflects the overall rating of American Medical Response and is not affected by filters.
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- Former Employee, more than 3 years★★★★★
Pros
Overall pretty good company to work for. Pay was competitive. growth was assisted and encouraged. effort was recognized and rewarded. little to no micromanagement.
Cons
You will never get off on time. 15-17 hour shifts were a regular occurrence. outdated equipment.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
I worked in a very busy and fast paced area. I gained lots of experience.
Cons
Calls were back to back 24/7. It was exhausting and mentally draining seeing horrible things all day for $18/hr.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Great experience. I used AMR to gain experience to eventually become a Flight Paramedic. The incentives for working overtime had me making great money, with no student loans.
Cons
Management/ Employee separation. It was common to feel like upper management didn’t care about crews.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Good way to get your foot in the door
Cons
Pay and hours are not good
- Current Employee★★★★★
Pros
Rewarding work, good benefits and great providers.
Cons
Management often threatens/berates employees or accesses personal info for business use, multiple lawsuits for violating labor laws. Don’t get comfortable, average turnover from voluntary/involuntary termination here is 1.5 years.
- Former Employee★★★★★
Pros
The coworkers are usually great
Cons
Management doesn't really care about you and wants to pay as little as possible.
- Current Employee★★★★★
Great Co workers, Great community, constantly changing environment.
RecommendCEO ApprovalBusiness OutlookPros
Co-workers, community, teamwork, integral EMS sector, great experience.
Cons
constantly changing environment, difficult adjustment sometimes.
- Current Employee★★★★★
Pros
Great people and a great team
Cons
Eos policy sucks so bad
- Former Employee, more than 3 years★★★★★
Pros
Good field experience. Maximum scope of practice plus.
Cons
Poor management. Expect to be held over 2-4 hours occasionally.
- Current Employee, more than 5 years★★★★★
Pros
-Solid sign on bonuses and pay -Local leadership far more understanding than most -Big push to improve the operation
Cons
-Employees can be abusive of equipment and vehicles -Corporate HQ will push into contracts whether local op is ready or not -Has moments of chaos and disorganization
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American Medical Response Reviews FAQs
American Medical Response has an overall rating of 3.0 out of 5, based on over 1,568 reviews left anonymously by employees. 50% of employees would recommend working at American Medical Response to a friend and 39% have a positive outlook for the business. This rating has been stable over the past 12 months.
50% of American Medical Response employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Medical Response 2.6 out of 5 for work life balance, 2.6 for culture and values and 3.0 for career opportunities.
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