American Hotel Register Employee Reviews about "family owned"

Updated Mar 25, 2021

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Found 17 of over 282 reviews

3.6
57%
Recommend to a Friend
64%
Approve of CEO
American Hotel Register President Angela Korompilas
Angela Korompilas
157 Ratings
Pros
  • "Great people and benefits at American Hotel(in 27 reviews)

  • "This is a great family owned company that cares about the employees(in 17 reviews)

  • Cons
  • "Upper Management didn't take the time to hear from the sales teams about what they needed to succeed(in 15 reviews)

  • "Those days of class organizations run by people of character and compassion are gone at American Hotel(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "family owned"

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    1. 5.0
      Current Employee

      Great Company and Great People

      Mar 25, 2021 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family Owned Company with great values

      Cons

      I do not have anything to say

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    2. 5.0
      Current Employee

      Sales representative

      Feb 22, 2021 - Inside Sales Representative in Vernon Hills, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a great family owned company that cares about the employees.

      Cons

      There are none I can think of.

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    3. 3.0
      Former Employee, more than 1 year

      Great company, but demanding industry

      Jan 4, 2021 - Territory Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family owned and operated; managers really care about their workers.

      Cons

      Lines blurred between work and personal life, due to the hospitality industry.

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    4. 5.0
      Current Employee

      Great place to work

      Oct 7, 2020 - Territory Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company has been a great place to work. They are family owned and treat everyone like a family member.

      Cons

      SAP system for sales. This slowed things down.

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    5. 4.0
      Current Employee, more than 10 years

      American Hotel

      Oct 6, 2020 - Senior Customer Service Representative in Vernon Hills, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's a great company. Family owned.

      Cons

      I have nothing bad to say about them.

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    6. 3.0
      Current Employee, more than 10 years

      Lost Focus

      Sep 18, 2020 - Finance in Vernon Hills, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family-owned, Supportive Co-workers, Culture - a large company that feels small

      Cons

      Increased leadership turnover caused focus on employees to be lost to profit and misunderstanding of company values. Recognition often goes to management rather than employees.

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      2 people found this review helpful
    7. 5.0
      Current Employee

      Great Company

      Sep 8, 2020 - Regional Account Manager in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family owned company with great people.

      Cons

      Hospitality is struggling right now because of Covid and will likely take years to recover.

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    8. 5.0
      Former Employee, more than 1 year

      Fantastic

      May 18, 2020 - Territory Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family owned, competitive pay, car allowance, work freedom (no micro-managing), authority to make decisions to win sales.

      Cons

      Sometimes you get a bad-apple of a customer, but this is true everywhere.

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    9. 5.0
      Former Intern, less than 1 year

      Wouldn't change a thing!

      Sep 24, 2019 - Intern in Vernon Hills, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family owned company, very laid back environment. Great values-- wonderful place to work!

      Cons

      Pay is only $12, which is decent

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    10. 4.0
      Former Employee, more than 3 years

      A lot of Potential

      Oct 17, 2017 - Inside Sales Representative in Vernon Hills, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      American Hotel Register is a staple in the community. It is a traditional, family owned company that is customer and employee focused. American Hotel offers ample amenities, such as; flexible time, on-site cafeteria, a fitness facility, wonderful health benefits, competitive Vanguard 401k program, and so much more. The company is in the process of redefining itself in the fast changing hospitality industry. Change is good, and sometimes a necessary evil. This is a wonderful company to get your feet wet and encourages you to excel both professionally and personally.

      Cons

      There are a few cons that come with this organization, like many of course. Management is spread across various projects which doesn't give them as much opportunity to develop individuals as frequently and consistently as most would like. The pay can be a bit more competitive. The way the commission is calculated can almost make sales professionals feel penalized for doing well. However, keep in mind that American Hotel has a very competitive insurance plan, 401k package, and onsite amenities. The work from home program was brought on to drive in more talent and to match what other inside sales organizations are doing. However, and this might have changed since my departure of June 17', but it's only one day a week which isn't really worth it because of the equipment requirements/landline bill, etc. If you don't trust your employee's to work from home then why were they hired? I would love to see this privilege increased from 1 day to 3 days per week.

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      2 people found this review helpful
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