American Fidelity Assurance Company Reviews

Updated Jul 28, 2021

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Found 208 of over 231 reviews

3.7
79%
Recommend to a Friend
74%
Approve of CEO
American Fidelity Assurance Company EVP, President and COO  Jeanette Rice
Jeanette Rice
21 Ratings
Pros
  • "Get to work from home on days when not at a school(in 12 reviews)

  • "Flexible, Great Benefits, amazing training tools, corporate support(in 12 reviews)

  • Cons
  • "The overnight travel can be tough at times, but it is worth it(in 9 reviews)

  • "Which means work/life balance is difficult(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Amazing Company

      Apr 23, 2021 - Account Manager in Kokomo, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      American Fidelity specializes in helping public educators stay up to date on the benefits available to them through their employers. Management advocates truly educating each employee and utilizing a needs based sales approach to help each individual properly protect their families financially.

      Cons

      Sometimes the travel can be overwhelming. It’s rare though.

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      American Fidelity Assurance Company Response

      Talent Management Team

      Thank you for sharing your thoughts!

    2. 3.0
      Current Employee, more than 3 years

      Must love travel

      Jul 28, 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company Car and company expense card. Opportunity to help customers with protecting their financial situations.

      Cons

      Be prepared to travel double what they say. Not much care for work/life balance. More of a work them until they break and replace them approach. The level of support depends on region and management and can very dramatically.

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      American Fidelity Assurance Company Response

      Talent Management Team

      We appreciate your feedback and have shared with our Sales team. It’s important to note that travel requirements can vary significantly based on location and Customer needs.

    3. 4.0
      Current Employee

      Good Company

      Jul 23, 2021 - Licensing Manager in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits, bonus, restaurant on site, free clinic on site, free fitness center on site

      Cons

      lots of playing favorites and hiring friends

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    4. 2.0
      Former Employee, more than 8 years

      Travel

      Jul 22, 2021 - Senior Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company provides employees with training, materials, tools and company vehicle.

      Cons

      Management is challenging! Sales goals are purposefuly unattainable. Sales associates are required to close new accounts. All accounts belong to the homeoffice and not account managers. This means that a sales associate cannot expect to keep ownership of the accounts that he/she closed. Management redistributes sales opportunities using favortisim.

      1 person found this review helpful
    5. 3.0
      Current Employee

      Not as good as it used to be

      Jul 18, 2021 - Claims Adjuster/Claims Handler in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The bonus otherwise the salary alone wouldn’t be worth working here. Working from home options are nice. My dept has flex dates/times.

      Cons

      New hires no longer get pension, they keep cutting back on perks. Lots of propaganda.

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      American Fidelity Assurance Company Response

      Talent Management Team

      Thank you for sharing your thoughts. New hires are eligible for an increased 401(k) matching opportunity rather than the pension to better meet modern needs. We added several new perks last year including our new Family Support Services. Some perks, such as onsite massages, were temporarily suspended due to COVID-19 but are now available again. Our Corporate and Human Resources team is always looking for new benefits and perks and would love to hear your ideas.

    6. 5.0
      Former Employee

      Great Company

      Jun 16, 2021 - Sales in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family Feel Great training Good pay structure

      Cons

      -Too much on rep plate aside from selling -Travel

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    7. 2.0
      Current Employee, more than 5 years

      Great company/Lack of training in benefits

      Jul 13, 2021 - Disability Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company and Great Culture

      Cons

      Lack of training and high workload

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      American Fidelity Assurance Company Response

      Talent Management Team

      We appreciate the feedback, and as a current Colleague we encourage you to reach out to the Operations Training team, your supervisor or your leadership team to share more details on the type of training you would like to receive. Currently, new hires receive extensive training through the OWL program, which has changed significantly in the last few years. All Colleagues have opportunities for cross-training and product training. The Operations team also offers opportunities for hands-on training when learning new tasks through the nesting program, system training and more. Mentoring opportunities are also available for those wishing to learn from others outside of their area.

    8. 5.0
      Current Employee

      Great Place to Work

      Jun 16, 2021 - Business Development Executive in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love the massive selling activity.

      Cons

      Need more imported benefit options.

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      American Fidelity Assurance Company Response

      Talent Management Team

      Thank you for providing your feedback!

    9. 3.0
      Current Employee

      Job

      Jul 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote work, on-site gym, flexibility

      Cons

      Pay, big work load little pay

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    10. 4.0
      Current Employee

      Comfortable place to work

      May 26, 2021 - Software Developer in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work/life balance, Bonus is great, and co-workers are all fantastic

      Cons

      Low base pay that stagnates over time and not practical to grow salary while at the company.

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      American Fidelity Assurance Company Response

      Talent Management Team

      We appreciate the feedback! Our pay for performance philosophy is intended to reward Colleagues for effectively performing their position responsibilities and for acquiring new skills or knowledge. Base pay is regularly benchmarked against similar roles in the market, and is one of three components to our non-sales compensation plan.

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