American Express "decision making" Reviews | Glassdoor.ca

American Express Employee Reviews about "decision making"

Updated Feb 11, 2020

To filter reviews, or .
4.1
83%
Recommend to a Friend
94%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
987 Ratings
Pros
Cons
More Pros and Cons

Reviews about "decision making"

Return to all Reviews
  1. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for more than 3 years

    Pros

    Flexibility with working hours and location. Great culture and diverse workforce

    Cons

    Slow decision making, salary is not competitive to the industry

    American Express2018-03-16
  2. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at American Express full-time

    Pros

    opportunity to work from home

    Cons

    slow to decision making, lots of red tape

    American Express2016-03-18
  3. Helpful (4)

    "Conservative company - low room for creativity /growth, balanced by good brand name on resume and work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Marketing Manager in Markham, ON
    Recommends
    Approves of CEO

    I have been working at American Express

    Pros

    Strong global brand and opportunities to move to different internationl locations if you are inclined to do so. Good work life balance and stable work for a few years with a brand that looks great on the resume

    Cons

    Large cumbersome matrix structure. Extermely slow and frustrating decision making process but leadership seems to be content with things as they are. If this continues, they do risk been overtaken by the competion which is already making inroads into the 'upper' end of the credit card business. Compensation not on par with the industry or fairly based on performance - though it is said to be.

    Continue reading
    American Express2009-02-02
  4. "Fantastic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager 

    I worked at American Express full-time for more than 8 years

    Pros

    Diverse, forward thinking, awesome benefits, work life balance

    Cons

    need to be faster in decision making

    American Express2020-02-11
  5. "Successful company with very strong culture of service and internal politics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at American Express full-time for more than 8 years

    Pros

    Great work-life balance and collegial atmosphere.

    Cons

    Very hierarchical approach to decision-making.

    Continue reading
    American Express2020-02-06
  6. "Great place to work with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for less than a year

    Pros

    Very collaborative and friendly environment. Great work life balance. Lots of support from leadership. Tons of opportunities to learn and grow. Amazing benefits!

    Cons

    Very difficult to even get an interview and decision making process is lengthy.

    American Express2020-01-22
  7. "Good place to drive your career, senior management needs more direction, usual politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Assistant 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time for more than 8 years

    Pros

    flexible, supports employee growth, great colleagues

    Cons

    decision making takes too long, behind competition

    Continue reading
    American Express2020-01-19
  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Strategic Alliances in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    Work/life balance Benefits Talented and professional employees Great mix of tenured vs new employees Great care for employee

    Cons

    Slow decision making Not many opportunities to move within the organization

    American Express2019-12-19
  9. "Great place with great people"

    StarStarStarStarStar
    Current Employee - Scrum Master 

    I have been working at American Express full-time

    Pros

    Best personal/work life balance, great package and wonderful people to work with

    Cons

    The decision making process can be a bit slow

    American Express2019-11-25
  10. Helpful (3)

    "Rampant Discrimination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Express full-time for more than 3 years

    Pros

    Work-life balance, onsite gym and cafeteria, good lineup of guest speakers, affinity groups, occasional free food

    Cons

    Blatant discrimination, racism, cronyism, pay below industry average, outdated technology, old fashioned, little innovation, bureaucratic, very slow decision making, the opposite of Agile. I was told that the diversity at Amex was a facade when I first started. I ignored the warning and didn't believe that an industry leader such as Amex could partake in discriminatory and exclusionary practices. There's a reason that discrimination is mentioned in Glassdoor reviews. It's prevalent. Amex claims diversity and inclusion in their Glassdoor intro and beyond for marketing and recruitment efforts only. They're checking a box because it's trendy and upheld by law, but there's nothing done in practice. HR does nothing to stop discrimination when reported and will protect their racist managers even when showing proof of discrimination and harassment. The racial tension that's on display throughout the country right now is alive and well at Amex. You'll be shocked by the amount of stories that you'll hear about former employees leaving because of the discrimination they faced while working there. This is the reality. You've been warned.

    Continue reading
    American Express2019-12-04
Found 152 reviews