American Apparel Reviews | Glassdoor.ca

American Apparel Reviews

Updated 13 March, 2019
940 reviews

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3.3
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American Apparel CEO Chelsea Grayson
Chelsea Grayson
70 Ratings

Employee Reviews

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Pros
Cons
  • "horrible upper management as of recently" (in 60 reviews)

  • "should give more allowance since u have to wear AA head to toe" (in 22 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good discount, nice people and managers

    Cons

    most of the employees were very young


  2. "Sales Associate at American Apparel"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Apparel part-time (More than a year)

    Pros

    - clothing discount
    - friendly work environment

    Cons

    - the most unorganised
    - late nights doing inventory counts
    - unrealistic sales goals

    Advice to Management

    be more organised

  3. "Assistant Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at American Apparel full-time

    Pros

    clothing allowance/ discount was great, people were generally nice to work with

    Cons

    high turnover of employees, management did not seem to care much for the well being of workers


  4. "Store Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at American Apparel full-time

    Pros

    - commission
    - own decision making

    Cons

    - not structured well
    - not enough training
    - not enough support from HQ

    Advice to Management

    need more training and coaching


  5. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Apparel full-time (More than a year)

    Pros

    friendly coworkers
    great discount
    freedom to express yourself

    Cons

    everyone working was terrified of district managers etc
    disorganized
    bosses seemed clueless


  6. "American Apparel Sales Associate"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Edmonton, AB
    Former Employee - Sales Associate in Edmonton, AB
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at American Apparel (More than a year)

    Pros

    Super relaxed environment, probably the easiest place that I will ever work at. Free clothes every season, nice discount, close knit staff.

    Cons

    Lack of hours + sometimes I would be the only person working in the entire store.

    Advice to Management

    Schedule more than two people during peak times.


  7. "Worse People the Higher Up You Go"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Manager
    Former Employee - Inventory Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Apparel full-time (More than 5 years)

    Pros

    At store level, the majority of associates were great people and became good friends.

    Cons

    Higher level management were largely unsupportive, rude, irrational & in all honesty, poor managers. They spoke down to anybody under their pay grade and had little regard for basic social etiquette. Very much a "who you know, not what you know" kind of company.

    Advice to Management

    Company went down in flames due in large part to terrible decision making at the highest levels. Got what they deserved.

  8. "It was okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel part-time (Less than a year)

    Pros

    Free clothing
    Minimal expectations
    Great discount

    Cons

    Horrible management
    Bad hours
    Felt under appreciated l


  9. "There's A Reason They Shut Down"

    StarStarStarStarStar
    Former Employee - Backstock in Montreal, QC
    Former Employee - Backstock in Montreal, QC

    I worked at American Apparel part-time (More than a year)

    Pros

    -Employee clothing allowances
    -Acceptable discount
    -Energetic team
    -Learned interesting and multi applicable skills
    -Great team

    Cons

    -Horrible training
    -Company ran by teenagers
    -Horribly irrelevant now
    -Problematic affiliations with ex CEO

    Advice to Management

    Take the time to make sure your employees are fully trained and confident to do the job. A new but competant employee shouldn't have to continually ask for training from their supervisors.


  10. "Treats you well if you work"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Vancouver, BC
    Former Employee - Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at American Apparel full-time (Less than a year)

    Pros

    Offered commision, store based in store credit program for employees

    Cons

    sloppy management, abuse of power, lazy employees