American Apparel Reviews | Glassdoor.ca

American Apparel Reviews

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Found 948 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
20%
Approve of CEO
American Apparel CEO Chelsea Grayson
Chelsea Grayson
70 Ratings
Pros
  • "50% discount on all American Apparel merchandise(in 105 reviews)

  • "free clothes, clothing discounts, fun vibes, hot employees(in 103 reviews)

Cons
  • "horrible upper management as of recently(in 61 reviews)

  • "Low pay, no commission unless you make past a certain sales goal(in 39 reviews)

More Pros and Cons
  1. "Sales"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at American Apparel

      Pros

      good discount, nice people and managers

      Cons

      most of the employees were very young

      American Apparel2019-01-08
    • "Sales Associate at American Apparel"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at American Apparel part-time for more than 2 years

      Pros

      - clothing discount - friendly work environment

      Cons

      - the most unorganised - late nights doing inventory counts - unrealistic sales goals

      Advice to Management

      be more organised

      American Apparel2019-03-14
    • "Assistant Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend

      I worked at American Apparel full-time

      Pros

      clothing allowance/ discount was great, people were generally nice to work with

      Cons

      high turnover of employees, management did not seem to care much for the well being of workers

      American Apparel2019-01-22
    • "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
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      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Disapproves of CEO

      I have been working at American Apparel full-time

      Pros

      - commission - own decision making

      Cons

      - not structured well - not enough training - not enough support from HQ

      Advice to Management

      need more training and coaching

      American Apparel2018-12-19
    • "Terrible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
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      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Toronto, ON
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at American Apparel full-time for more than 2 years

      Pros

      friendly coworkers great discount freedom to express yourself

      Cons

      everyone working was terrified of district managers etc disorganized bosses seemed clueless

      American Apparel2019-01-02
    • "American Apparel Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
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      • Senior Management
      Former Employee - Sales Associate in Edmonton, AB
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at American Apparel for more than 2 years

      Pros

      Super relaxed environment, probably the easiest place that I will ever work at. Free clothes every season, nice discount, close knit staff.

      Cons

      Lack of hours + sometimes I would be the only person working in the entire store.

      Advice to Management

      Schedule more than two people during peak times.

      American Apparel2018-07-18
    • "Worse People the Higher Up You Go"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Inventory Manager 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at American Apparel full-time for more than 6 years

      Pros

      At store level, the majority of associates were great people and became good friends.

      Cons

      Higher level management were largely unsupportive, rude, irrational & in all honesty, poor managers. They spoke down to anybody under their pay grade and had little regard for basic social etiquette. Very much a "who you know, not what you know" kind of company.

      Advice to Management

      Company went down in flames due in large part to terrible decision making at the highest levels. Got what they deserved.

      American Apparel2018-07-21
    • "It was okay"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at American Apparel part-time for more than a year

        Pros

        Free clothing Minimal expectations Great discount

        Cons

        Horrible management Bad hours Felt under appreciated l

        American Apparel2018-05-12
      • "There's A Reason They Shut Down"

        StarStarStarStarStar
          Former Employee - Backstock in Montreal, QC

          I worked at American Apparel part-time for more than 2 years

          Pros

          -Employee clothing allowances -Acceptable discount -Energetic team -Learned interesting and multi applicable skills -Great team

          Cons

          -Horrible training -Company ran by teenagers -Horribly irrelevant now -Problematic affiliations with ex CEO

          Advice to Management

          Take the time to make sure your employees are fully trained and confident to do the job. A new but competant employee shouldn't have to continually ask for training from their supervisors.

          American Apparel2018-05-07
        • "Treats you well if you work"

          StarStarStarStarStar
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          • Senior Management
          Former Employee - Manager in Vancouver, BC
          Recommends
          Positive Outlook
          Disapproves of CEO

          I worked at American Apparel full-time for more than a year

          Pros

          Offered commision, store based in store credit program for employees

          Cons

          sloppy management, abuse of power, lazy employees

          American Apparel2018-02-04
        Found 948 reviews