Amdocs Reviews | Glassdoor.ca

Amdocs Reviews

Updated 24 February, 2017
2,400 reviews

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2,400 Employee Reviews

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  1. Helpful (1)

    "Amdocs Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Approves of CEO

    Pros

    Nice salary, Lots of stuff to eat in the pantry area

    Cons

    Training not up to the mark, To much work load and expectations. Personal life gets affected.


  2. "Good company but slowly disappearing in Canada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Analyst in Montreal, QC
    Current Employee - Business Operations Analyst in Montreal, QC

    I have been working at Amdocs full-time (More than 8 years)

    Pros

    Flexible hours, good people, salary

    Cons

    Job security, management, no carreer advancement


  3. "Carrier opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Positive Outlook

    Pros

    Amazing opportunity to gain customer facing experience, managing multiple project stakeholders (customer and internal), exposure to customer business and IT units.

    Cons

    Short time window with development and testing team as results expect to work late or early hours. Not preferred vendor by main customers, therefore need to have a lot of patience to work with customer, expect to get customer pressure due to low quality deliverable

    Advice to Management

    Proactive planning, allow yourself some time to review deliverables from offshore time to ensure deliverables meet customer expectation and provided with good quality. Proactive communication with customer team about potential issues to allow customer time to plan on their end especially in case of multiplatform/multisystem projects


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  5. "Very good experience and great learning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Compensation is good.
    open work culture

    Cons

    Work in different shifts and some off-time client calls

    Advice to Management

    Create a good work -life balance


  6. "Stable job without enough growth opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programming Senior Subject Matter Expert in Montreal, QC
    Former Employee - Programming Senior Subject Matter Expert in Montreal, QC
    Doesn't Recommend
    Approves of CEO

    I worked at Amdocs full-time (More than 5 years)

    Pros

    - Many colleagues are good from personal and professional perspectives.
    - Good medical group insurance and RRSP matching.
    - Good compensation (if not taking into account the working hours on evenings and weekends which aren't additionally compensated).
    - Gives good understanding and hands-on experience in full SDLC and diverse software development technologies.

    Cons

    - Very poor work life balance because of on call production support duties after business hours. The work life balance even deteriorates constantly over the years because more and more applications and projects are loaded on the same developers.
    - Promotions are very rare and not always make sense.
    - A lot of work with outdated bizarre technologies in many teams, so it is very difficult to find a better job outside of Amdocs.
    - No possibility to be in control of your own professional development route.
    - Too bureaucratic day-to-day production support working procedures where you need to write many reports and emails.
    - Bad and incompetent management.
    - Too much multitasking which is very annoying.
    - Performance is measured based on number of hours worked rather than the good work done.
    - Disconnect between developers and managers. There are about two one-on-one meetings per year with your project manager, but never any one-on-one meetings with your director and above.

    Advice to Management

    Recognize talented people and let grow on time.


  7. Helpful (1)

    "Once Amdocs takes over the assimilation begins"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - R&D in Ottawa, ON
    Former Employee - R&D in Ottawa, ON
    Neutral Outlook
    No opinion of CEO

    I worked at Amdocs full-time (More than 3 years)

    Pros

    Good training program; good chance for travelling; salary is based on region so generally pretty competitive

    Cons

    Management will force all processes on you if they work or not; the culture of the acquired company is erased and the result is 'we are not us anymore, but we are not them either'; the initial presentation says they want a collaboration of cultures that really means understand the home-ship view and go with it. Rule 1: Mother-ship is always right. Rule 2: When mother-ship is wrong see rule 1.

    Advice to Management

    Don't pretend to listen. Actions speak louder than words and in this case were deafening.


  8. Helpful (1)

    "Disappointing - beginning of the end."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Manager
    Former Employee - Development Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amdocs full-time (More than 3 years)

    Pros

    Good work life balance. Good salary. Good stability. It's a large company so I can't generalize but depending on which business unit you're working in you can be working with helpful and experienced peers and managers.

    Cons

    Amdocs' business model is based on acquisitions:

    So if you work in a company that gets acquired by Amdocs expect the following:

    1- You will slowly but surely have your culture erased and replaced by the Amdocs culture. It's full of red tape and has many layers of bureaucracy. ETA until full culture erase is 3 year.
    2- It's an Israeli based company so expect to have an irritating unprofessional army like upper management structure.
    3- Only the flagship product will remain (reason for acquisition) all the other projects will be canned and the resources will be re-vectored to the flagship product.
    4- If you're not in India, expect the R&D to slowly move to India. They will start by a small team in India and grow there.

    This will lead to a stop to any creativity and/or new product development, and to a slow move to an Indian heavy R&D organization through normal attrition.

    I recommend to calmly start looking for another job once the acquisition happens, unless you're comfortable with long term stagnation and the occasional unprofessional contact with people from other business units.


  9. "Good for graduates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SSME
    Current Employee - SSME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 5 years)

    Pros

    Good compensation, good benefits, lots of travel opportunities, internal relocations

    Cons

    Poor life-work balance, learning curve declining with the time, hard to get promoted.

    Advice to Management

    Try to listen to employees


  10. "Amazing company with great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than a year)

    Pros

    1. Work-Life Balance is great: they really appreciate family and know how important it is
    2. Company has a clear conciese vision and goals set forth
    3. Even though we are growing there is little growing pains and there are always plans laid out to move forward with the growth
    4. Middle and Upper Management are both easy to get along with and talk to on a continuing basis

    Cons

    1. Comminication from the top down can be delayed as in most large multi country companies. This is expected but ussually gets correct message across.


  11. Helpful (1)

    "Care Employees"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Employee care but its changing now

    Cons

    No new technologies if you are stuck in a product



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