Amdocs Reviews | Glassdoor.ca

Amdocs Reviews

Updated 21 May, 2017
2,541 reviews

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2,541 Employee Reviews

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  1. "The joy of working at Amdocs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Performance Engineer in Ottawa, ON
    Former Employee - Performance Engineer in Ottawa, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Amdocs full-time (More than a year)

    Pros

    nice place to work, close to home

    Cons

    lack of training, expectation of long hours (daily)

    Advice to Management

    provide more training for employees


  2. "It requires your loyalty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Expert in Ottawa, ON
    Current Employee - Software Development Expert in Ottawa, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    - It is a well known worldwide company
    - If you google it, then you'll find that it has a very strong financial portfolio
    - There are opportunities for personal development, paid internal/external courses
    - If you're intelligent then you can definitely shine and prosper
    - There are also internal transfer/worldwide relocation opportunities

    Cons

    Like any major company, it depends on which team you're in. I've seen some teams having very high job satisfaction ratio, and vice versa. However, if you give your 100% then for sure you won't be disappointed. For those who're family oriented for them it might be little challenging to ensure work-life balance. At the end, you have to keep in mind that it's a for profit company with strict business goals that it has to achieve on a regular basis.

    Advice to Management

    None.


  3. Helpful (1)

    "A company that offers 2 weeks holiday to every hire regardless of experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    The compensation and bonus plan are well funded, and employees are taken care of well on a daily basis with a refreshment program that provides food and beverages. Contribution matching on RRSPs is a good thing, and also well funded.

    Because other provinces have more holidays given for various observances in Ontario we get two floater holidays.

    Cons

    Since we were purchased by Amdocs our benefits plan is terrible, and we don't even have an option to top it up. There is no employee stock purchase plan.

    The company offers any new employee, even for filling senior positions, two weeks holidays, this is just absurd and means that new employees are often of very low calibre.

    Advice to Management

    Offer more than 2 weeks and you may attract better talent, cut the red tape and bureaucracy, for such a far reaching company with so many physical sites there needs to be a much more decentralized set of processes.


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  5. "Testing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Testing Group Leader in New Toronto, ON
    Current Employee - Testing Group Leader in New Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than 8 years)

    Pros

    It is a good company. provide good compansastion. good carrer growth oportunity. salary and other benefits are better or equal to other companies in market.

    Cons

    Work life balance is not good. many times , we have to work late hours and on weekenends. you need to show something extra to get promotions and salary increase.


  6. "Amdocs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert in Toronto, ON
    Current Employee - Expert in Toronto, ON
    Recommends

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    Strong hold on the telecom BSS/OSS domains. Strong group with excellent business knowledge

    Cons

    Product based company. So narrowed down to only one domain


  7. Helpful (2)

    "Miss the place , but not the work...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert in Montreal, QC
    Former Employee - Senior Subject Matter Expert in Montreal, QC
    Positive Outlook

    I worked at Amdocs full-time (More than 5 years)

    Pros

    Excellent for those who gets an opportunity at a very early stage of their career (within 2-3 yrs of college passout).
    Gets to learn a lot of things technically and also professionally.
    Interactions with teams across the North American continent adding to your knowledge base.
    Good to work for 4-5 yrs..
    If you don't care about your career and just want to earn money, then this place is for you.

    Cons

    - No respect or acknowledgement for the good work contributed. Only appreciated when you leave the company.
    - Bad management.
    - Almost no salary increments.
    - Learning curve reduces as you work more and more. You continue to fix the same issues every month, every release , every year.
    - You continue to grow physically and mentally ...but never professionally as the growth opportunity is ZERO (Most of the existing programmers are close to 10 yrs in the same position and are close to 40).
    - No Promotions. Any vacancies are filled by hiring from outside.
    - You reach a saturation point where you don't know what you are really good at in a global scenario.
    - By continuing to work this way, you will reach a stage where you are not qualified to be a manager (since the only thing you will learn is how to fix the issues) and continue to be a programmer at 35.
    - You can never compete with anyone outside Amdocs, because you don't know anything else.

    Advice to Management

    Listen to the needs of your developers.
    Give them an opportunity to grow


  8. Helpful (1)

    "Excellent company to gain expertise in telecommunications billing domain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programming Senior Subject Matter Expert in Toronto, ON
    Current Employee - Programming Senior Subject Matter Expert in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    - Product based company with end to end support of the product. Offers various roles for a software engineer from development of the core product to production support.

    - The work culture encourages developers to gain end to end knowledge of the billing systems spanning multiple applications.

    - Ongoing opportunities to relocate around various offices around the globe.

    - Open door policy is followed pretty well.

    Cons

    - Most of the customers use stable versions of the billing applications , exposure to latest technologies is limited.


  9. "Amdocs Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Subject Matter Expert in Montreal, QC
    Current Employee - Senior Subject Matter Expert in Montreal, QC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    It is a multinational company having branches across the entire world. It has a highly stable products and customers that are big telecom players in the market.

    Cons

    In my experience there is less work life balance.

    Advice to Management

    Improve the work life balance for the employees


  10. "unique"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Montreal, QC
    Current Employee - Senior Software Engineer in Montreal, QC
    Recommends
    Approves of CEO

    Pros

    friendship and many opportunities inside amdocs.

    Cons

    distance between employers and HR.

    Advice to Management

    take the action before happen.


  11. "Well paid, but tough working hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC
    Recommends
    Approves of CEO

    Pros

    Good pay package, decent benefits. Excellent, competent team - great people to work with. Awesome technology - expect to touch on all kinds of cool enterprise-level tech.

    Cons

    Hours can be inane (70-90 hour weeks in worst times!), promotion opportunities can be limited. Although pay is quite good, when averaged on a per hour basis, no longer impressive.

    Advice to Management

    Manage your team's overtime and workload - your staff has a great deal of respect for you, but at some point it becomes a bit difficult to have a life outside the office.


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