Allstate Claims Specialist Reviews

Updated Jul 12, 2020

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3.2
58%
Recommend to a Friend
78%
Approve of CEO
Allstate Chairman and Chief Executive Officer  Thomas J. Wilson II
Thomas J. Wilson II
46 Ratings
  1. "Good Company but changing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Claims Service Specialist in Hudson, OH
    Negative Outlook

    I have been working at Allstate full-time for less than a year

    Pros

    Lots of food days and training, lots of PTO

    Cons

    Company changing, PTO got harder to schedule when they centralized it - could not longer ask day of or short notice. Company restructuring, possible layoffs at the moment as they more towards online insurance.

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  2. Helpful (1)

    "Review"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist 
    Negative Outlook

    I worked at Allstate full-time

    Pros

    None at all just a check

    Cons

    Modern slave plantation no lie. They hire most black people. Most white people that came thru there, would quit not to long after training.

  3. "Cons of Working for Allstate"

    2.0
    Former Employee - Claims Service Specialist 

    I worked at Allstate full-time

    Pros

    It’s very easy to get hired

    Cons

    It’s hard to get any type of a REAL raise

  4. Helpful (1)

    "Job Got Worse Every Year"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist in Cheyenne, WY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Allstate full-time for more than a year

    Pros

    Lots of PTO - trust me, you will need all the PTO you can get Night shift gets paid more

    Cons

    To be clear, I worked for an Express Claims call center. They claim to be different than other call centers, but don't believe them. Career Opportunity - more qualified/tenured employees will be passed up for promotions in favor of people that just look like they fit the job. One of the best workers in the office was in the same position for 5+ years, constantly receiving the highest accolades from the rest of the employees/team leads. They constantly kept applying for higher positions, only to be passed up every single time. Thankfully they finally saw the toxicity and have also left the company. Compensations and Benefits - For such a mentally and emotionally taxing job, their health insurance covered barely any mental health needs. Seeing the exact same therapist cost $208 with them, when my current job's insurance just charges a $30 copay. The deductible alone was in the $3000-4000 range. Allstate gives you a HSA, but no longer contributes to it. The regular duties of the job aren't even worth the pay anymore, and all the people I know that are quitting are because they can't take it anymore. I myself took a job with a substantial pay cut just to get away. Work/Life Balance: I developed social anxiety due to the nature of the job and my depression became substantially worse. I've seen coworkers become alcoholics or other substance abusers just to cope with the stress. Culture and Values - You will be given "optional" work that is above your pay grade, with the threat that your future career will be in jeopardy if you request that you stop being assigned to the work. Most everyone I know that still works there is beyond burnt out. I never left at the end of the day feeling like I did good work, only thankful that I survived. Management - refuses to provide the resources necessary to prevent loss of morale. Free food doesn't help anyone. Piling on work doesn't help anyone.

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  5. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Service Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstate full-time for more than 3 years

    Pros

    PTO and lot of opportunities for advancement

    Cons

    Attendance and point system could be better.

  6. "Decent"

    3.0
    Former Employee - Claims Specialist 

    I worked at Allstate part-time

    Pros

    Decent pay for entry level

    Cons

    Hard to change roles and move up

  7. "Great Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstate full-time for more than a year

    Pros

    Everything was wonderful! Terrell B. was the best manager ever! :)

    Cons

    There was nothing negative at all!

  8. "Review"

    5.0
    Current Employee - Claims Specialist 

    I have been working at Allstate full-time

    Pros

    Great people and team work

    Cons

    Don’t have any to mention

  9. "Claims"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time for more than a year

    Pros

    Career development opportunities Team building opportunities Self development opportunities

    Cons

    There are no Cons with this establishment.

  10. Helpful (1)

    "i just started"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Specialist in Coconut Creek, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstate full-time for less than a year

    Pros

    pto is great plenty time off.

    Cons

    they don't give bonuses that's not normal where the money going.

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