Acklands-Grainger Reviews | Glassdoor.ca

Acklands-Grainger Reviews

Updated Jul 15, 2019

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Found 168 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
75%
Approve of CEO
Dave Lagoner
38 Ratings
Pros
  • "Good people, good work/life balance(in 13 reviews)

  • "Great people (on both sides of the border), who are committed to making things better(in 13 reviews)

Cons
  • "They only regurgitate the new and ever changing policies upper management has fed them(in 6 reviews)

  • "There were no cons working for AGI(in 6 reviews)

More Pros and Cons
  1. Helpful (1)

    "Making progress..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Thornhill, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acklands-Grainger full-time for more than 3 years

    Pros

    - A forward-looking organization taking steps to position itself for future growth. - Should have an unmatched offer vs. competition when transformation efforts succeed. - Great people (on both sides of the border), who are committed to making things better.

    Cons

    - The business transformation in 2017 and 2018 was tough. Lots of change, but also change that was long overdue. This is all behind us now. - Mobility (to U.S.) likely required to advance to the most senior levels of the organization. Still many meaningful roles in Canada, however.

    Advice to Management

    You're doing the right things to improve the business. Stick to it, but also, give it some time to work. Sometimes, it feels like we have good, solid strategies -- but don't give them enough time to take root. We need to execute with excellence before moving on to the next idea.

    Acklands-Grainger2019-06-20
  2. "Superior compensation for otherwise easy work. Good people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Care Consultant in Saint-Laurent, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Acklands-Grainger full-time for more than a year

    Pros

    Great ambience, better people, good compensation model, company an industry leader. Also frequent employee appreciation lunches and BBQs, and other activities.

    Cons

    Transition from a consultancy or relationship-based model to a call centre model, heavy emphasis on metrics and increasingly call centre-oriented.

    Advice to Management

    Don't lose the personal aspect with clients as this is what has established its leadership and customer loyalty status, even when pricing was often uncompetitive.

    Acklands-Grainger2019-07-16
  3. "Decent company for a head start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Analyst 

    I worked at Acklands-Grainger full-time for more than 5 years

    Pros

    Good pay, Laid Back, Fun environment

    Cons

    No Growth opportunities for individuals

    Acklands-Grainger2019-07-06
  4. "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - On Site Service Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Acklands-Grainger full-time for more than 3 years

    Pros

    -Provides many opportunities for people to grow in skills and responsibilities -Treats their employees well (Benefits, Compensation, and well being)

    Cons

    -Lots of internal changes. Chaotic at times.

    Advice to Management

    Be more transparent

    Acklands-Grainger2019-06-28
  5. "Massive Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acklands-Grainger full-time for more than 3 years

    Pros

    Great 1st Line manager. Good Pay Scale. Lots of talented people in the company.

    Cons

    Muddled Management Strategy that lead to many roles having unclear objectives and targets.

    Advice to Management

    Streamline decision making and stick with a strategy for more than 6 months.

    Acklands-Grainger2019-07-12
  6. "People first culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leader 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acklands-Grainger full-time for more than a year

    Pros

    Great learning opportunities, People first organization

    Cons

    Significant amount of change happening all at once.

    Advice to Management

    keep doing what you're doing- things are moving in the right direction.

    Acklands-Grainger2019-06-24
  7. "Challenges and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Thornhill, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Acklands-Grainger full-time for more than a year

    Pros

    - Challenging projects, exciting work - Aligned with US multinational: great exposure - Good work environment: nice office, good workspace, nice people

    Cons

    - Lots of reorgs and changes, need to be adaptable - Morale can be down amongst colleagues during uncertain times

    Advice to Management

    - Take care of your employee in time of change, provide the future outlooks

    Acklands-Grainger2019-06-19
  8. "Most innovative MRO Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - National Account Manager in Edmonton, AB
    Recommends
    Positive Outlook

    I worked at Acklands-Grainger full-time for more than 8 years

    Pros

    Great B2B structure Excellent place for professional sellers

    Cons

    Perception is their restructuring was a downsize, which couldn’t be further from the truth

    Acklands-Grainger2019-06-18
  9. "trending down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Thornhill, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Acklands-Grainger full-time for more than 3 years

    Pros

    competitive pay, reasonable benefit package and good flexibility for work hours and telecommuting.

    Cons

    The company has been restructuring with many roles switching to the parent company in chicago. Opportunity for career growth in canada seems limited. expectations of around the clock work for project implementations and migrations.

    Acklands-Grainger2019-06-07
  10. "Set the bar high for other organizations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DCSM in Fort McMurray, AB
    Recommends

    I worked at Acklands-Grainger full-time for more than 3 years

    Pros

    Great leaders, mentors, pay, and opportunities.

    Cons

    There were no cons working for AGI.

    Acklands-Grainger2019-05-30
Found 168 reviews