ATS (Airport Terminal Services) Reviews | Glassdoor.ca

ATS (Airport Terminal Services) Reviews

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Found 164 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
61%
Approve of CEO
Sally Leible
16 Ratings
Pros
  • "We had flight benefits letting us fly for free or a minimal fee(in 11 reviews)

  • "Great people on the ramp that work hard and feels like a big family(in 7 reviews)

Cons
  • "Very low pay for the level of work(in 12 reviews)

  • "You aren't hired by the actual airline so you don't get flight benefits(in 11 reviews)

More Pros and Cons
  1. "Ramp Duty Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ramp Shift Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ATS (Airport Terminal Services) full-time

    Pros

    Good company, good coworkers, ok pay.

    Cons

    No support from regional USA management, poor HR, lazy union members.

    Advice to Management

    Union shouldn't drive the business. Need more education for employees. Money is good but could be better.

  2. "Crew Lead"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at ATS (Airport Terminal Services) part-time

      Pros

      Overall pretty good place to work. Room for moving up to higher positions.

      Cons

      At the time of employment they were always short staffed. Most driving equipment such as bag tugs were uncovered so it sucked in the rain

    • "Customer Service Toronto"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at ATS (Airport Terminal Services)

      Pros

      Why are people hired by ATS in Toronto complaining? You replaced people who had worked for the airline for YEARS . Why do you think you got hired ? Because they knew you’d be stupid enough to do that job for peanuts

      Cons

      Tough job paid peanuts .

    • "Ramp"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Vancouver, BC

      I worked at ATS (Airport Terminal Services) full-time

      Pros

      Awesome colleagues and if you want to make friend this is the right place.

      Cons

      Everything other than pros. Extremely short staff which leads to flight assigned right on your shift start, short rest to almost no rest , 2 to 3 crews per flight incl. Lead. Westjet takes on way too many overweight cargos, wage is 17 to start but very slow increase. If you are doing just 7 flights a day you are very lucky.

      Advice to Management

      No comment

    • "PSA Agent"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at ATS (Airport Terminal Services) full-time

      Pros

      Good hours, Not much hassle in the hiring process. ATS staff very helpful

      Cons

      No benefits or vacation allowance

      Advice to Management

      employees should equal benefits as direct hires for airlines

    • "Ramp agent ats review winnipeg"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Ramp Service Agent in Winnipeg, MB
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at ATS (Airport Terminal Services) full-time for more than 2 years

      Pros

      Easy starting job for young people

      Cons

      Low salary Bad management Some incompetent sups/manager

      Advice to Management

      Give more detailed training on lifting bags

    • "Ramp Agent - Toronto"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Ramp Agent - Toronto in Mississauga, ON
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at ATS (Airport Terminal Services) full-time for more than 4 years

      Pros

      Plenty of hours and OT but still minimum wage. People are lazy and do not want to work at all. The union sucks which is going to drawn the company any time now.

      Cons

      Wage sucks!!! Find something else..

      Advice to Management

      -increase wage -too much politics, managers and workers change often

    • "Great Opportunity"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Human Resources Generalist in Richmond, BC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ATS (Airport Terminal Services) full-time for more than a year

      Pros

      as ATS is reestablishing a presence in Vancouver it is a great opportunity to gain some experience and progress in the company with options to transfer to several other cities where we currently operate

      Cons

      as most of the team is new to the company there is a large learning curve for all but everyone is making a great effort

    • Helpful (2)

      "Bad company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at ATS (Airport Terminal Services)

      Pros

      No pros working here bad pay bad job also not good for your body. Better off working in air canada

      Cons

      Bad management bad hours bad pay you dont get paid overtime you get 1-2 lates youre pretty much fired.. m

    • "Lead passenger service"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Passenger Service Agent in Dorval, QC
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at ATS (Airport Terminal Services) part-time for more than 4 years

      Pros

      working as a passenger was always a pleasure, dealing with customers from everywhere and being able to provide them the best service you can was a pleasure for me

      Cons

      there wasn't enough hours

    Found 164 reviews