ADT Security Services Reviews | Glassdoor.ca

ADT Security Services Reviews

Updated Sep 13, 2019

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Found 2313 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
49%
Approve of CEO
ADT Security Services CEO Jim DeVries (no image)
Jim DeVries
75 Ratings
Pros
  • "Company has pretty good benefits(in 147 reviews)

  • "Great benefits, awesome team, conducive for innovation and positive multiculturalism(in 95 reviews)

Cons
  • "00 monthly plus installation for the same stuff you can buy online or a lot less without a monthly(in 93 reviews)

  • "Need to give a base to sales reps(in 90 reviews)

More Pros and Cons
  1. "great work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Technician 

    I worked at ADT Security Services full-time

    Pros

    great pay, great pace, great schedule

    Cons

    can get slow at time and flexibility is not really there

    ADT Security Services2019-05-07

    ADT Security Services Response

    May 10, 2019ADT Security Services

    We're so happy to hear you feel this way and couldn't agree more with your review. When a new employee joins ADT, they embark on a journey with a company that was founded on a commitment to embody success at every level of the organization. We pursue a very noble purpose. We're thrilled ...

    Show More
  2. "Technical Support Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Montreal, QC

    I worked at ADT Security Services full-time for more than a year

    Pros

    Paid training with good schedule

    Cons

    Disorganized workplace most of the time

    ADT Security Services2019-09-03
  3. "Working at ADT Security Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Manager, Sales Readiness in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ADT Security Services full-time for more than 8 years

    Pros

    Home and Business Security Technology

    Cons

    High Attrition in the sales department due to strong competition and low salary.

    ADT Security Services2019-09-12
  4. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ADT Security Services full-time for less than a year

    Pros

    ADT security is Ok i guess

    Cons

    ADT security is a little bit demanding

    ADT Security Services2019-08-05
  5. "Awful Company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Coordinator 
    Doesn't Recommend
    Disapproves of CEO

    I worked at ADT Security Services full-time for more than 5 years

    Pros

    It is a good company to start your career with but not for long term

    Cons

    Management does not care about the staff

    ADT Security Services2019-08-14
  6. "A professional managed company with emphasis on targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Residential Security Consultant in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ADT Security Services full-time for more than 3 years

    Pros

    New learning experience with some good benefits

    Cons

    Less payout compared to competitors

    Advice to Management

    None

    ADT Security Services2019-07-04
  7. Helpful (1)

    "Antiquated and good old fashion cronyism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ADT Security Services for more than a year

    Pros

    free coffee, tea, cream and sugar with stir sticks, for all employees

    Cons

    disgusting facilities, low bar and lousy senior leadership

    Advice to Management

    Be authentic, walk the talk and invest in your most valuable resources- tour people.

    ADT Security Services2019-07-11
  8. "Great Team with old systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern Sales in Montreal, QC
    No opinion of CEO

    I worked at ADT Security Services full-time for less than a year

    Pros

    Friendly, transparent people. Good salary possibilities

    Cons

    Everything is tight knitted together in people relations and gets knows by everyone. You will use system from the 80s like Telemar and have installs not done and have 6 differents systems with their bugs.

    ADT Security Services2019-06-04
  9. Helpful (1)

    "Bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Vancouver, BC

    I worked at ADT Security Services full-time for more than 8 years

    Pros

    Great product reputation and history

    Cons

    No one wants to be micro managed

    ADT Security Services2019-06-23
  10. Helpful (1)

    "Mixed Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Area Coordinator in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for more than a year

    Pros

    Good colleagues, Free cafeteria onsite

    Cons

    unorganized management, restrictive work environment and no visibility on internal career path

    ADT Security Services2019-05-10
Found 2313 reviews