ABRA Auto Body & Glass Reviews | Glassdoor.ca

ABRA Auto Body & Glass Reviews

Updated Jul 15, 2019

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Found 282 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
49%
Approve of CEO
ABRA Auto Body & Glass CEO Ann Fandozzi
Ann Fandozzi
64 Ratings
Pros
Cons
  • "We all work very long hours to make it work but not everyone is made to pull their weight(in 14 reviews)

  • "Total joke of an upper management team(in 14 reviews)

More Pros and Cons
  1. Helpful (2)

    "Buddy buddy systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Parts Manager in Peachtree City, GA

    I worked at ABRA Auto Body & Glass full-time for more than a year

    Pros

    Good benefits and m-f schedule

    Cons

    Very buddy buddy system, pay is a joke

    ABRA Auto Body & Glass2019-07-16
  2. "People-Oriented Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President in Brooklyn Park, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ABRA Auto Body & Glass full-time for more than 10 years

    Pros

    Innovative and bold business culture which understands that people are the most valuable resource.

    Cons

    Rapid growth and leadership changes have had some impact on culture.

    Advice to Management

    Stay true to the values that made the company successful

    ABRA Auto Body & Glass2019-06-07
  3. Helpful (2)

    "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auto Glass Technician 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at ABRA Auto Body & Glass full-time for more than 3 years

    Pros

    Freedom to move within company

    Cons

    Shady managers and work practices. Dishonest management and higher ups.

    Advice to Management

    Tell the truth do what u say you are going to do.

    ABRA Auto Body & Glass2019-05-26
  4. Helpful (1)

    "Horrible company"

    StarStarStarStarStar
    Former Employee - Customer Service Manager in Mooresville, NC

    I worked at ABRA Auto Body & Glass full-time for more than a year

    Pros

    There are no pros to ABRA/Caliber collision

    Cons

    Unethical and inexperienced local management

    Advice to Management

    Do a better job at selecting management

    ABRA Auto Body & Glass2019-06-21
  5. Helpful (2)

    "Poor upper management Atlanta area only cares about $"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ABRA Auto Body & Glass full-time for more than 8 years

    Pros

    Pay is decent. Lots of locations. Advancement opportunities good but only because so many people leave and don’t stay long

    Cons

    Long hours. Little training or development. You are a number only. Decisions made solely $. They pretend to care about quality of repairs but even That’s based off money. Poor upper management. Poor communication from above

    Advice to Management

    Engage your employees. Make them feel like more than a cost. Train general managers, district managers help grow general managers. Trust your employees more the micromanaging is unreal. Holding accountable doesn’t need to include belittling people and cutting them down.

    ABRA Auto Body & Glass2019-06-07
  6. "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ABRA Auto Body & Glass full-time for more than a year

    Pros

    Family oriented, potential for advancement

    Cons

    The Training is terrible - new hires and advancement positions

    Advice to Management

    Work on training and organization of shops/employees

    ABRA Auto Body & Glass2019-05-01
  7. "Great company that has been sold"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ABRA Auto Body & Glass full-time for more than a year

    Pros

    Pay and great benefits, wonderful process

    Cons

    You are just a number and will be treated as such

    ABRA Auto Body & Glass2019-04-30
  8. Helpful (1)

    "Abra merges with Caliber Collision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Construction PM in Brooklyn Park, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ABRA Auto Body & Glass full-time for more than a year

    Pros

    Abra was a good company, and on a good growth mode.

    Cons

    When the merger was finalized Caliber eliminated the Abra construction and real estate departments

    Advice to Management

    Best of luck to you.

    ABRA Auto Body & Glass2019-04-26
  9. Helpful (2)

    "Depends on the shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ABRA Auto Body & Glass full-time for less than a year

    Pros

    The pay is pretty decent. Entry level in my area is 18/hr. My manager is pretty relaxed and empowers us to do what needs to be done

    Cons

    It really depends on the store manager, and some like to yell and be controlling/dismissive. The sexism is pretty blatant. Women work in front, men in back. The company was eaten by another corporation, and who knows how that will go. Micromanagment from corporate sometimes trickles into the office. CSRs are overworked constantly and every one in the last 6 years has cried in the office. Sexism and racism is a... real issue in the industry, and active steps need to be looked at in the environment. It is apparently common that employees are overworked, and breaks are not given. This is a systemic legal issue that is culture related.

    Show More

    Advice to Management

    Do something about the abusive culture. Sexism, racism, and homophobia is NOT okay. Yelling is NOT a method of problem solving. Trust and empower your employees. Humans need breaks - they're actually /more/ productive when you give them rest periods.

    ABRA Auto Body & Glass2019-04-15
  10. Helpful (2)

    "Run 🏃"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Estimator in Stone Mountain, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ABRA Auto Body & Glass full-time for more than a year

    Pros

    Nothing I can think of. Probably merging with Caliber Collision

    Cons

    Everything about ABRA itself

    Advice to Management

    Thanks for buying/selling to Caliber

    ABRA Auto Body & Glass2019-05-15
Found 282 reviews