3Q Digital Reviews | Glassdoor.ca

3Q Digital Reviews

Updated Jul 31, 2019

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Found 102 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
94%
Approve of CEO
David Rodnitzky
86 Ratings
Pros
Cons
  • "Yes it is an agency, however work life balance can be rough(in 10 reviews)

  • "As with most employees here and why many left, was the long hours(in 7 reviews)

More Pros and Cons
  1. "It doesn’t get much better than this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at 3Q Digital full-time for more than a year

    Pros

    Amazing company culture and benefits, lots of opportunities to voice opinion and be part of the process, a genuine desire to educate and contribute to employee skill set. Even through recent growth, 3Q manages to maintain the independent agency feel. It’s quite refreshing to go to work and enjoy it as much as I do. I have been amazed at the independence I have been given in my role and the trust from upper management....

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    Cons

    As said before, some teams experience long hours, but that is to be expected at certain times. Manager training, which I know is a more recent focus, needs to continue to be so and to be honest when something is obviously not working.

    Advice to Management

    Be sure to listen to employee concerns and if the same issues keep coming up, they need to be dealt with, regardless of the level.

    3Q Digital2019-07-31

    3Q Digital Response

    August 2, 2019Chief People Officer

    Thank you for the feedback! It's great to hear that you're enjoying all the benefits of 3Q and having such a positive experience. Management training will absolutely continue to be one of our main focuses, and myself and my team are always available to chat if you have any suggestions ...

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  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 3Q Digital full-time for less than a year

    Pros

    Great portfolio of clients Very flexible work from home policy Good work life balance Great Perks Good Salary

    Cons

    The hiring process is quite long

    3Q Digital2019-07-01

    3Q Digital Response

    August 2, 2019Chief People Officer

    Thank you for leaving feedback! As we build out our new operations in Dublin, I expect our hiring process to speed up.

  3. "Great for an agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 3Q Digital full-time for more than 3 years

    Pros

    3Q is a phenomenal agency. Lot's of perks and you'll work with big name clients.

    Cons

    It's an agency. Definitely not for everyone!

    3Q Digital2019-06-14

    3Q Digital Response

    June 17, 2019Chief People Officer

    Thank you for taking the time to leave feedback! You're absolutely right that agency life isn't for everyone - but it's hard to beat the collective mindshare of a passionate group of digital marketers. :)

  4. Helpful (2)

    "Experience Depends Heavily On Who Your Manager Is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Marketing Specialist in Charlottesville, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at 3Q Digital full-time for less than a year

    Pros

    Lots of fun workplace events, team outings, and other perks. Also, the training is phenomenal! You should definitely work here if you can, even if it is only for a short amount of time, you will learn SO much. However, be sure to have a backup plan and keep applying to other jobs.

    Cons

    Despite the amazing training and fun workplace atmosphere 3Q fails to hold its managers accountable for their professionalism and employee development. Your success here entirely depends on your manager and whether they "like" you or not. You will not have opportunities to check in or meet with anyone above your manager so the only information higher-ups are receiving is from your manager, They hire in bulk and see who...

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    Advice to Management

    Chain of command with check-ins needs to go beyond one's immediate manager. Conversations surrounding someone development and improvement need to be had with more than one person in the room. It is unprofessional how 3Q simply hires a ton of people and then weeds them out, find someone with the strong work ethic and core values and then invest the time to make them successful. Lastly, do not use work/life balance as a...

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    3Q Digital2019-06-11

    3Q Digital Response

    June 17, 2019Chief People Officer

    Thank you for taking the time to share your feedback! I'm happy to hear that you appreciated the training program and opportunities to learn, as well as the fun parts of working at 3Q. I'm sorry to hear that you did not have a positive experience with your manager. However, I do feel ...

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  5. "Great company to work for, care about your growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 3Q Digital full-time for more than 3 years

    Pros

    Dedicated training team, really invest into your development transparent company direction, C level candid information smart, caring coworkers independent company great perks - unlimited PTO, give back to the community through dedicated company events like walks, volunteering at shelters, etc significant company growth trajectory

    Cons

    at times client demands are burdensome, but no different than any other agency

    3Q Digital2019-04-22

    3Q Digital Response

    May 2, 2019Chief People Officer

    Thank you for sharing your feedback, and for recognizing our great training team and 3Q3%!

  6. "Best Company I Have Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 3Q Digital full-time

    Pros

    - The biggest pro of working at 3Q is the people. I love the team we have here at 3Q and the culture they have helped create. - Leadership opportunities for newer employees - Opportunities to work with a variety of different clients and industries - Great perks and benefits - Managers take an active interest in maintaining a good work/life balance for their teams. It's very refreshing to have leaders who "walk...

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    Cons

    When teammates are on PTO or a client is in their busy season, there can be a strain on team members' bandwidth.

    Advice to Management

    Keep pushing managers and Execs to be transparent in their communication.

    3Q Digital2019-04-22

    3Q Digital Response

    May 20, 2019Chief People Officer

    Thank you for the kind feedback! I agree 100% with your advice and promise you transparency and communication will always be important to 3Q.

  7. "Great Place To Learn & Develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 3Q Digital full-time for more than a year

    Pros

    Gain experience on a diverse range of advertising platforms Flexible WFH policy Strong culture Lots of fun company outings and volunteer opportunities Very helpful benefits (phone, gym, etc) Fantastic people to work with

    Cons

    Working with fast-growing clients can at times be hectic and time consuming Working across multiple offices can be a challenge but strong communicators should not find an issue with this

    Advice to Management

    Continue to remain transparent and open with employees. Regularly address industry trends that could be a threat to the agency -- thinks like automation across Google and FB and how the 3Q plans to respond to put ourselves in a strong position.

    3Q Digital2019-04-19

    3Q Digital Response

    May 2, 2019Chief People Officer

    Thank you for taking the time to leave feedback, and I'm happy you're having such a positive experience here! We will definitely take your advice to heart - the All-Hands or LnLs would be a great opportunity to discuss industry trends and 3Q's POV.

  8. Helpful (1)

    "Learning through baptism by fire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Associate in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at 3Q Digital full-time for more than a year

    Pros

    Marketing leading clients Diverse types of digital marketing activity Hard working colleagues Great office spaces Amazing People & Culture Team

    Cons

    No understanding that expecting staff to work 50 hours or more a week to get work done is unreasonable and that if people are sick, give them time to recover and working from home while doing so doesn’t allow that. No data analytics team so some major accounts run on massive excel sheet reporting that requires time consuming manual data entry and manipulation where human error is inevitable given the work load and deadlines....

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    Advice to Management

    Set service level agreements spelling out what is required from a client for new activity and how much notice is required. Teach those with responsibility for direct reports how to empathise and coach, rather than police and punish. Don’t let new hires miss training sessions because of client meetings. Ensure they get to attend all sessions. Have HR create a compulsory consistent template for weekly reviews, not just...

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    3Q Digital2019-03-27

    3Q Digital Response

    April 4, 2019Chief People Officer

    Thanks for leaving feedback. I'm sorry to hear that your experience at 3Q was challenging. You bring an important point that we know is an area of improvement and we are working to address - the need for all managers to be a coach versus a boss who just tells people what to do. This ...

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  9. Helpful (1)

    "Being placed on the right team is everything"

    StarStarStarStarStar
    Former Employee - Account Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at 3Q Digital full-time for less than a year

    Pros

    There are a myriad of perks and benefits that undeniably standout. Free lunches, community oriented events and amazing training resources help to define all of the good things at 3Q. The bright and intelligent employees are perhaps the biggest draw to the agency. There are plenty of extremely capable individuals that help foster a positive learning environment.

    Cons

    Aside from issues with work/life balances that have been noted in the majority of reviews, communication and transparency are two of the biggest problems, especially for being key elements of the 3Q manifesto. This largely falls down to a management issue and team fit. Being placed on a team or account that lacks in management ability leads to major uncertainty and things not being communicated as they should which results...

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    Advice to Management

    Take more time to understand what managers need to ultimately create healthier teams and train them accordingly. This is the ultimate factor in the high employee turnover.

    3Q Digital2019-03-25

    3Q Digital Response

    April 4, 2019Chief People Officer

    Thanks for taking the time to leave feedback, and for recognizing the amazing people at 3Q! We have heard similar feedback in the past, that the experience can differ depending on the team that you're on or the manager that you have. It's always frustrating to hear that, as we want ...

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  10. Helpful (4)

    "Depends on your team and management..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 3Q Digital full-time for more than a year

    Pros

    Lots of pros that I cant deny - they have a school subsidy program to help pay for a bit of your school loans (not much but better than nothing), biggest perk is food galore...awesome in office food snacks and catered lunches every week. They also help pay for your gym to a certain amount, you can also work from home 3x a week. As they grow larger and larger, they try to keep culture and morale on top and you can tell...

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    Cons

    Unfortunately, as much as all the perks were wonderful - the ultimate result of my tenure at the company was neutral - negative. There are wonderful, intelligent and fun people but I cannot unfortunately say that about my direct manager in my experience. My direct manager had a neutral attitude at best, and was usually non-communicative, but had certain rigid expectations. When expectations were not filled in their...

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    Advice to Management

    Transparency from the get go. Empower your employees in all stages of their tenure. Having more one to one conversations about performance and expectations in general. Appreciation for work done.

    3Q Digital2019-03-20

    3Q Digital Response

    April 4, 2019Chief People Officer

    Thanks for your feedback. I'm sorry to read about your difficult experience with your manager. We continue to invest a lot into management training to ensure every manager at 3Q is equipped to handle the demands of the managerial role. We will always take employee concerns about managers ...

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Found 102 reviews