1-800-GOT-JUNK? Employee Reviews about "franchise"

Pros

Uncapped Commission. Somewhat flexible hours and day to day tasks. Great sales culture with fun incentives and team building activities.

Cons

Low Base salary. Commission and earning potential somewhat limited depending on the territory or franchise that you are assigned to. CRM has many duplicate records and is not utilized very efficiently. Desk space is small and in close proximity to other sales reps.

Pros

The Toronto Franchise has a very family feel to it. Everyone here is very friendly, outgoing and super happy. Internal growth is huge here. Everyone person in management started off in the trucks. Everyone is invested in the business Casual, easy going feel in the office

Cons

If you're looking for a big corporate environment with lots of procedures in place this isn't the place for you. The Toronto franchise has more of a start up feel. Ideal for those who are excited to contribute ideas to a growing business.

Pros

- None that I can think of

Cons

I worked for 1800gotjunk under that part of their corporate umbrella. They manage a few brands under the O2E banner. Like You move me and some other over priced crap I cant remember all of it . I worked as an inbound sales agent which is a fancy moniker for call centre representative. I worked there full time for two years. In that team I saw rampant sexual misconduct. Between employees, managers and other assorted staff members. I saw rampant drug use and promotion of drug use within the office. I saw insanely high turnover rates. High pressure sales tactics. And bait and switch sales tactics. - Marijuana, cocaine and ecstasy were present and often used within the office. - Fear and intimidation were used as motivators - The employees banded together to form their own anxiety support group because the job put tremendous pressure on them to perform. With little or no education many of the staff needed these jobs to pay bills and support their families - when a sales agent became too senior. They often found some random excuse to terminate them. This way they could bring in younger staff that collected a lower wage. They did this often. Very often. Sales people who had been there for years were terminated without cause. - Many people were often terminated without cause - The office itself failed basic safety inspections mandated by WSIB. When the staff reported it. It created a culture of fear even further than was already present - This office had more sexual harassment than Harvey Weinstein's office. This isn't a joke. It was absolutely horrendous. - The sales tactics consisted purely of bait and switch. Low ball them on the phone. And up-sell them when the trucks arrive. Oft en setting up truck team members with very little chance for success and left the call centre agent feeling like a crook. - Low wages. Food stamp low. Even senior management couldn't be clearing more than 70k. Not enough to own a home or even rent in the downtown core. With limited career progression passed that point there really wasn't anywhere left to go so you're just stuck. - There is a cool aid culture and a lot of back patting. Be wary. Good company culture simply is. Or is not. Its not forced. Toxic work environments shine through that whole veneer of fake kindness and forced camaraderie and you're left with an incredibly toxic workplace. - As a female. Unwanted male attention was constant. And there was no HR to report anything to. You simply had to suck it up. - They claim to recycle but after having spent time with truck team members and speaking with franchise partners over the phone you found that truck team members either dumped it. Or kept it. Nothing was recycle or donated. Not at the level they claim it is anyways.

Pros

- Opportunity to contribute and be heard from all levels of org - Fun culture with lots of events - Lots of winning as goals are set realistically

Cons

- Limited resources due to being a Franchise company (only a fraction of topline revenue comes to main company) - Majority of franchise partners are great, some though do not look at the Junktion in a partnership way and make things harder for themselves and everyone they interact with

Pros

Tips from customers. Get to do some interesting jobs.

Cons

Having to do unsafe jobs because of lack of proper tools, ppe, etc. Only a matter of time before an employee gets killed on the job. (Niagara Franchise at least) Management plays favourites with employees. Poor culture/ Too many miserable co-workers.

Pros

It is fun meeting the wide range of customers you'll encounter from all walks of life.

Cons

Sometimes employees will be exposed to the most unsanitary working conditions (animal feces/urine, hoarders, chemicals, etc). Depending on franchise owner, the business ethics may vary, I have seen some price gouging, flat out "fluffing" of the amount items have filled the truck, and other practices in order to allow truck team members to acquire their "profit sharing" target for the day. Some owners dispose of hazardous material in an improper manner and do not follow proper guidelines. For the outrageous prices being charged, there should be a proper disposal. Many franchises could be fined $$$ with how they dispose of certain items. Do not believe their false advertising and misleading ways, if it is illegal or unethical, it shouldn't be done (especially by a business).