Glassdoor is using a new Glassdoor feature to collect feedback from its employees via brief polls on workplace topics. Glassdoor has chosen to share the results below in order to provide transparency into its employee experience.
At Glassdoor, we practice transparency and I know that my opinion is valued during discussions. In addition, our leaders welcome and solicit feedback. There are many open channels for idea submission, many forums for voices and connection in our ERGs (employee resource groups), I do feel like we encourage open communication here.
We need to do a better job of improving communication and increasing transparency across teams so we're better able to connect the dots across the product. We are improving here, but there's more work to be done.
Colleagues are genuinely supportive. We all want to see each other succeed and collaborate to help each other win and grow. I love that we have a culture that is extremely cognizant of how we are each feeling and there's genuine interest to understand why. It's normal for leaders and teammates to reach out and ask "how are you?" "How are you feeling about this?" "Can I help with anything?" Leaders are also super understanding of when we need time off for personal things. We can share as much or as little detail as is comfortable and there's no pressure to validate why you need time off. They trust you completely and I our teams give their all every day because of that trust and understanding.
We just need to continue to have open, transparent conversations with each other, because it is our team culture to be compassionate and help others!
Glassdoor is incredibly resilient. We adjusted our strategy in the face of Covid and worked hard to take care of our employees. In addition, we stayed true to our mission and doubled-down on core values like transparency.
Everyone has their limit, and change fatigue is real. Resiliency can start to falter when the goal line is too far away for too long. We can't be in "100% GRIT mode" for years.
Glassdoor definitely has a culture of giving employees the ability to try new things and safely make mistakes - this naturally leads to innovation.
We seem to be focusing more on recreating functionality that already exists in the world as opposed to creating something completely new. We should spend more of our efforts on building new and truly innovative features.
I've formed genuine bonds with some of my coworkers that if one of us were to ever leave Glassdoor, I'd want to continue the friendships. I think this is a huge testament to the amount of thought and culture building that Chicago product/engineering/design have considered in building out our teams. This is the happiest I've ever been at a company, and the people I work with are a large part of the reason.
Working remotely has been a bit of a barrier to developing more deeper relationships with others but that, unfortunately, is an uncontrollable outcome of our current climate. The upside though is we are creating new relationships with others outside of our immediate office which may not have occurred otherwise. The ERG's are a great example of building new friendships with others.
This is something that Glassdoor has been making great strides in recent months. I feel that they have always been inclusive to all without prejudices. But, they have made it a forefront initiative to be nurturing, understanding, and above all allies.
I'd like to see us get better at constructively managing dissenting opinions. Not just shutting them down, but helping folks frame their objections in a respectful manner and using it as an opportunity to promote healthy dialog.
Glassdoor has continuously went above and beyond to make sure we have everything we need and more, to work from home during this time. They continue to support us in every way possible- from providing extra equipment and office furniture, keeping us connected through virtual activities and connection circles, sending out regular surveys to see how we feel about working from home and any additional needs we may have, to providing extra company-wide paid days off to help maintain our mental health and unplug. Truly appreciate everything they've done and continue to do for us as employees!
It took awhile to roll out the additional incentives such as the increase in cell phone/internet reimbursement and the additional funds for things we need for our office set up. There was a way to individually make requests for things like an extra monitor but to my knowledge that didn't include other things that would make an office at home more efficient.