Mission: Yell's mission is to help businesses find and connect with customers.
I worked at Yell full-time (Less than a year)
Decent salary good earning potential however the money is not worth the long hours and pressure better jobs with good work life balance....
High pressure all the time, long hours never able to switch off. Lots of customer complaints which are left to you to pick up even if not you who caused the complaint and still expected to bring in massive targets.
Advice to Management
Be realistic support staff rather than using pressure tactics.
I applied online. The process took 2 weeks. I interviewed at Yell (Birmingham, England (UK)) in October-2017.
I have been impressed by the whole interview process. I have been supported by a Salli Hunt in a very professional and supportive manner. She has made the whole experience a very good one for me. From being able to contact her directly about any issues I had and gave me courtesy calls to check I was ok and ready to start my new career with yell. I would rate her service a 5 star and is another reason why I feel yell is the right company for me to work for.
Yell is proud to have been recognised as one of the UK's Best Places to interview in 2017.