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WDS Overview

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www.wds.co
Poole, England (UK)
201 to 500 employees
Conduent
1995
Subsidiary or Business Segment
Computer Hardware & Software
Unknown / Non-Applicable
Competitors

Unknown

The need to support customers as they buy, use and maintain their products and services has never been greater. However, with customer profitability under constant pressure, organizations must look to prioritize their customer service investments in ways that reduce cost without ... Read more

Mission: Customer service transformation through care automation, analytics and knowledge management

WDS Reviews

  • "Decent money, but not worth your soul."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Boise, ID (US)
    Current Employee - Technical Support in Boise, ID (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WDS full-time (More than 3 years)

    Pros

    Good money for entry level, paid training.

    Cons

    Inconsistent management, mandatory overtime, management wont back you up if you actually do your job as you are trained. Holiday pay is revoked if you miss time earlier in the week.

    Advice to Management

    Treat your employees like people, not robots.

See All 172 Reviews

WDS Photos

WDS photo of: A day in the office
WDS photo of: The perfect day for an outdoor meeting!
WDS photo of: Developers in a row
WDS photo of: Our Lead Developer, Ed enjoying the daily visit from our local ice cream van
WDS photo of: A room for discussion
WDS photo of: Outside of building
See All PhotosSee All

WDS Interviews

Experience

Experience
52%
32%
16%

Getting an Interview

Getting an Interview
69%
9%
9%
9
4

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Poole, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at WDS (Poole, England (UK)) in May 2016.

    Interview

    The interview consisted of the agency having a chat and then sending me a translation to submit, then a face to face interview which questioned past experience and "how would react to..." type of questions

    Interview Questions

See All 26 Interviews

WDS Awards & Accolades

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