I worked at Thorntons (UK) part-time (More than 3 years)
- Fun Working environment
- Flexible environment for staff to request holiday
-Good bridge between management and staff
- Weekly pay is always nice in part time work
- Unrealistic targets/goals from head office
- Constant changes higher up often affect day to day operations without real consideration on how it affects staff lower down the ladder
Advice to Management
Try to increase enthusiasm within the team for the product itself. Decisions higher up and the business changing CEOs and company owners has devalued the quality and culture surrounding the product over time. Thorntons used to be luxury not a supermarket product.
I applied in-person. I interviewed at Thorntons (UK).
Really nice group interview process, employees were friendly and encouraging. They gave us some group tasks to do for example 2 truths 1 lie. I was called a few days later to confirm that I had the job and started a week after. All in all a positive experience.