Working at TSYS|Total System Services | Glassdoor.ca

TSYS|Total System Services Overview

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Columbus, GA (US)
10000+ employees
1983
Company - Public (TSS)
Financial Transaction Processing
$2 to $5 billion (CAD) per year
Competitors

First Data, Elavon, Bank of America Merchant Services

We make it possible for millions of people to move money between the world's buyers and sellers. Offering merchant payment-acceptance solutions as well as services in credit, debit, prepaid, mobile, chip, healthcare and more, we make it possible for those in the ... Read more

Mission: All over the world, millions of payments are accepted every hour of every day. On that scale, it can be easy to lose sight of the fact that behind each purchase is a person.

Our purpose is to Improve Lives and Businesses by Putting People at the Center of ... Read more

TSYS|Total System Services Reviews

  • Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sudbury, ON
    Former Employee - Customer Service Representative in Sudbury, ON
    Recommends
    Neutral Outlook

    I worked at TSYS|Total System Services full-time (Less than a year)

    Pros

    Same shift for months at a time, benefits and pay are fair

    Cons

    Management doesn't usually promote the right people

    Advice to Management

    Look at job performance, not just education or who the people know when it comes to promotions

See All 883 Reviews

TSYS|Total System Services Photos

TSYS|Total System Services photo of: People-Centered Payments
TSYS|Total System Services photo of: The Tempe reception area
TSYS|Total System Services photo of: The #HeartofTSYS in York working on National Parks
TSYS|Total System Services photo of: Enjoying TAW Family Concert 2015
TSYS|Total System Services photo of: Day of Code to support the community
TSYS|Total System Services photo of: The TSYS Chorus entertains
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TSYS|Total System Services Interviews

Experience

Experience
51%
20%
29%

Getting an Interview

Getting an Interview
47%
20%
18%
8
4
2
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Fraud Analyst I Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at TSYS|Total System Services in April 2018.

    Interview

    I was asked to do 2 "digital interviews". First one was answering eight written questions through the Hirevue platform. Second one was to record my answers for the same eight questions. Then a few days later they call and ask if I got the offer letter. Throughout the entire process there was no human contact or any one to reach out to.

    Interview Questions

    • They asked questions like: you're computer proficiency, how do you provide excellent client experience, what was the most difficult thing you had to sort out with a client, how do you handle language barrier, when you have to learn something difficult how do you approach it,what will your current employer/ references says about your reliability and attendance, and if you and your coworker have disagreement how do you handle it.   Answer Question
See All 181 Interviews

Company Updates

  • Are you an experienced contact center professional? We are hiring for customer service representatives, fraud analysts, collectors, workforce planners, team leads and more in our contact centers all across the US, Canada and the UK!

  • Congratulations to our Chief Information Officer, Patty Watson for being named as one of the Most Influential Women in Payments! http://glassdoor.com/slink.htm?key=vQj1L

    TSYS Chief Information Officer Patricia Watson Named As One of the Most Influential Women in Payments

    COLUMBUS, Ga., March 12, 2018 - TSYS (NYSE: TSS) today announced Patricia Watson, Senior Executive Vice President and Chief Information Officer, was named as One of the Most Influential Women in Payments by PaymentsSource , SourceMedia's resource for payments professionals. This is the second time in three years Watson has been named to this prominent list.

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TSYS|Total System Services Awards & Accolades

  • The Civic 50, Points of Light, 2017
  • Fast Tech 25, Forbes, 2017
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