Working at Servus Credit Union | Glassdoor.ca

Servus Credit Union Overview

Edmonton, AB
1001 to 5000 employees
1938
Company - Private
Investment Banking & Asset Management
$100 to $500 million (CAD) per year
Why bank with Servus?

Because we're different.

Servus may have bank accounts and RRSPs and mortgages just like the banks, but we also have member-owners, Profit Share and a 100% deposit guarantee. You won’t ... Read more

Company Updates

  • Servus Credit Union is honoured to be named one of Canada's top 5 banks in 2020. We're proud of our employee's dedication to helping members feel good about their money.

  • We've kicked off a movement aimed at helping people to feel good again. Through the Servus Feel Good Movement, we've aligned our community investment, financial services and employee initiatives to help Albertans, our members and our employees feel good again!

See AllSee All

Servus Credit Union – Why Work With Us?


You know the saying, “when you want something done right, do it yourself.” We’re pretty sure that’s what our ancestors were thinking when they formed the first credit unions in Alberta.

It was 1938 and Alberta was in the depths of the Great Depression. Times were tough; the banks were pulling out. So the people banded together — pooling their money and loaning it to their neighbours. These loans kept local farms and businesses operating, which helped the economy recover. The first of these “credit unions” was called Mangan and it’s at the root of our family tree.

So, yeah, we’ve been here a while. We’ve stuck with our members through good times and bad. And because of that we’re now Alberta's largest credit union with more than 100 branches and nearly 390,000 owners who believe in the power of member banking.

 

Learn more about your future career with Servus Credit Union by visiting our Careers site!

Connect with us on LinkedIn

Like us on Facebook

Follow us on Twitter

Follow us on Instagram

 

At Servus, our Noble Purpose is to help shape members financial fitness.

Here's what our members say about us:

  • The staff is friendly, they know me by name, they know what my family needs, they advise me on my future money goals.
  • I have no experience, but I'm a big fan of money. I like it, I use it, I have a little. I keep it in a jar on top of my refrigerator. I'd like to put more in that jar... and Servus helps me do that.
  • Servus has helped us feel more confident in our financial situation
  • My financial health has improved greatly due to the help I received from the staff at Servus.
  • Through working with Wealth Strategies we have a retirement plan in place and have enough to retire and live in an manner we are accustom to.
  • We have a financial planner with Servus, that has helped us reorganized, improve our credit score to excellent and we are currently renovating our home. We have some wiggle room for unexpected expenses. This was achieved in a few short months.
  • Servus has been excellent in helping me buy my first home, invest and they make it easy to keep track of all my accounts with a safe on-line log in.

Whether you are working on the front line or in our administrative offices, you are an important piece in implementing our Noble Purpose and helping shape members financial fitness. 

Apply today to be part of the story

Feel Good About Your Career

A career with Servus is about more than how you spend your working hours. It's about doing the best for yourself, your family, your co-workers and your community.

Servus isn't like any other financial institution. We live our values in how we do business. We're not afraid to be different – in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It's our values that attract many people to Servus – and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty.

When you work with Servus, you're not working for a bank. You're working with a member-owned financial co-operative. In fact, every employee is a member. That means you're a co-owner of the credit union who has a say in how your credit union is run and a stake in our success.

We've got jobs to fit your life

Are you looking for a job outside of the normal 9-5? Perhaps you are a student looking for evening and weekend work? Maybe you prefer working a night shift so you can see your kids off to school each morning. 

Our Member Contact Centre is now providing support to our members 24 hours a day, 7 days a week, which means we have flexible shifts that work with your lifestyle. 

Interested in learning more, see what Kaithlyn has to say:

Apply online today



Feel Good About Your Community

As a member-owned credit union, it's only natural that we help build up neighbourhoods such as yours by supporting worthy causes. Yes, we want to help improve your financial well-being. We also invest a lot of time, energy and money to enhance the quality of life for everyone in the communities where we live and work.

See the full list of community partnerships here.

Feel Good About Your Employer Benefits

At Servus, our people are the source of our success. Investing in our employees is an investment in our credit union’s future. One way we do this is by providing a competitive collection of benefits that enhance our employees’ personal and professional wellbeing.

The Servus Employee Advantage is an ever-evolving collection of the things that make us a great place to work, including competitive salaries, flexible and practical benefits, career building opportunities, perks and ways for our employees to get involved. These reflect our corporate culture and help us live our values of Community, Fairness, Integrity, Investing in Our People, Life/Work Balance, Member Service and Teamwork.

Some of our benefits include:

- Financial services benefits
- Profit Share and 100% deposit guarantee
- Pension and Group RSP programs
- Flex days, emergency care days, sick days
- Flexible spending account
- Group benefit plan
- Employee and family assistance plan
- Discounted memberships
- Scholarship program

Read more about our benefits here.

Servus Credit Union Reviews

  • "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Lloydminster, AB
    Current Employee - Financial Advisor in Lloydminster, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Servus Credit Union full-time (Less than a year)

    Pros

    It's a very nice company to work for.
    A great management to help you with everything.
    They're perfect the way they do things and treat people.

    Cons

    Gets overwhelming sometimes.
    I guess expecting another person to know everything is not good.
    But my manager is great. She makes me feel like I'm valued and wants me to grow! I love them.

    Advice to Management

    Keep doing goood!

See All 115 Reviews

Servus Credit Union Photos

Servus Credit Union photo of: Red Deer South Hill branch staff
Servus Credit Union photo of: Servus Women's Network 2016
Servus Credit Union photo of: Servus Young Leaders Network at the AGM
Servus Credit Union photo of: Supporting the Servus Edmonton Marathon
Servus Credit Union photo of: Servus Circle Day
Servus Credit Union photo of: Rainbow over corporate centre
See All PhotosSee All

Servus Credit Union Interviews

Experience

Experience
57%
12%
31%

Getting an Interview

Getting an Interview
69%
15%
8%
8

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Member Service Representative Interview

    Anonymous Employee in Grande Prairie, AB
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Servus Credit Union (Grande Prairie, AB).

    Interview

    Applied online. Got a call from HR in less than a week. Interviewed in branch by Hiring Manager and HR(via phone). I received and accepted job offer few days after interview.

    Interview Questions

    • What do you know about Servus?

      What does customer service mean to you?

      How do you deal with conflict at work, with a customer or with colleague?   Answer Question
See All 16 Interviews

Servus Credit Union Awards & Accolades

  • Canada's Best Employers, Forbes, 2020
  • Canada's Best Employers, Forbes, 2019
  • Canada's Best Employers, Forbes, 2018
  • Platinum Club of Canada's 50 Best Managed Companies, Canada's 50 Best Managed Companies, 2018
  • Platinum Club of Canada's 50 Best Managed Companies, Canada's Best Managed Companies, 2017
See More

Work at Servus Credit Union? Share Your Experiences

Servus Credit Union
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or