SYKES Overview

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  • www.sykes.com
  • Tampa, FL
  • 10000+ Employees
  • 1977
  • Company - Private
  • HR Consulting
  • $2 to $5 billion (USD)

CompetitorsUnknown

SYKES is now part of Sitel Group. As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160 ...
Mission: We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

SYKES Reviews

3.3
57%
Recommend to a Friend
66%
Approve of CEO
 Laurent Uberti
Laurent Uberti
476 Ratings
5.0
Current Employee, more than 8 years

"Leader in customer support"

Aug. 26, 2022 - Manager
Recommends
Positive Outlook
No Opinion of CEO

Pros

Its is wonderful to be associated with SYKES as they always strived for excellence through innovation.

Cons

I do not see any downside.
See All 6,795 Reviews

Diversity & Inclusion at SYKES

3.7
(2205 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from SYKES Reviews and are not edited or altered.

Does there seem to be diversity at SYKES?

...Culture, diversity and inclusion there are just great...Read More

Read 21 more responses

SYKES Photos

+ Add Photo
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SYKES Interviews

Experience
Positive66%
Negative18%
Neutral16%
Getting an Interview
Applied online74%
In Person10%
Recruiter5%
Difficulty
2.2
Average
HardAverageEasy

  1. Customer Service Specialist Interview

    Anonymous Employee in Mexico
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    fueron 5 procesos un examen por telefono otro en computadora luego uno psicometrico y al final dos entrevistas una con un sup y otra con un manager despues de eso me hicieron la oferta laboral
    Interview

    donde aprendi ingles, que porcentaje manejo, grado de estudios y preguntas sobre mi persona

    1 Answers

See All 1,140 interviews

Company Updates

October 15, 2021
KEY NOT FOUND: company-updates.categories.company-news
Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, is pleased to announce the completed acquisition of Sykes Enterprises, Inc. (SYKES). A subsidiary of Sitel Group has acquired all outstanding shares of SYKES common stock in an all-cash transaction valued at approximately $2.2 billion, delisting the formerly publicly traded company from Nasdaq.
Shared image - Sitel Group® Completes Acquisition of Sykes
Sitel Group® Completes Acquisition of Sykes
www.sitel.com

SYKES Awards & Accolades

  • Governor's Achievement AwardPennsylvania Career Link2015
  • Tampa Bay Ethics AwardUniversity of Tampa Center for Ethics2012

Popular Careers with SYKES Job Seekers

JobsSalariesInterviews

SYKES FAQ

(68 Questions)

All answers shown come directly from SYKES Reviews and are not edited or altered.

See questions about:

Does SYKES offer massages?

...Good free coffee and fruit basket....

May 12, 2021

Read more

See 14 more answers

People Also Ask about SYKES

Employees rate SYKES 3.3 out of 5 stars based on 6,795 anonymous reviews on Glassdoor.

To get a job at SYKES, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at SYKES and prepare for tough questions.

Overall, 57 of employees would recommend working at SYKES to a friend. This is based on 6,551 anonymously submitted reviews on Glassdoor.

66 of job seekers rate their interview experience at SYKES as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at SYKES.

46 of employees think that SYKES has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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