Working at Royal London | Glassdoor.ca

Royal London Overview

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London, England (UK)
1001 to 5000 employees
1861
Company - Private
Insurance Carriers
$2 to $5 billion (USD) per year
Aviva, Scottish Widows, Standard Life Aberdeen
Royal London is the largest mutual life assurance, pensions and investment provider in the UK and Ireland. The business manages £84bn of assets for its customers and employs around 3000 people with its main operational centres in Edinburgh, Wilmslow ... Read more

Royal London Reviews

4.2
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Royal London Group CEO Phil Loney
Phil Loney
74 Ratings
  • "A great place to work, continually improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than 10 years)

    Pros

    - Fully Supportive CEO & Exec Team, encouraging innovation and flexible working
    - Focus on development and success of individuals as well as the Group as a whole
    - Continual drive to improve
    - Supportive and friendly work family (employees)
    - Open, honest and transparent environment where feedback is welcomed

    Cons

    - There are some pockets across the group where the above pros may not be recognised by all employees. This is disappointing/frustrating and can only be changed/influenced by the leaders in those areas.

    Advice to Management

    - Commitment to the company can lead to the high performers over-working and sometimes compensating for others. This can result in poor home-life balance and is something which should be addressed. Some people may need help to switch off.

See All 122 Reviews

Royal London Photos

Royal London photo of: Royal London Banner ad
Royal London photo of: Phil Loney - CEO, meeting the Wilmslow Corporate Responsibility Champions and the charity partner, The Joshua Tree
Royal London photo of: Phil Loney, CEO, discussing with the Wilmslow Corporate Responsibility Champions
Royal London photo of: Staff Roadshow 2017
Royal London photo of: Staff Roadshow 2017
Royal London photo of: Staff Roadshow 2017
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Royal London Interviews

Experience

Experience
69%
23%
8%

Getting an Interview

Getting an Interview
42%
25%
17%
17

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Consultant Interview

    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Royal London (Edinburgh, Scotland (UK)) in October-2017.

    Interview

    There was 4 parts, introduction, group discussion, 121 telephone role play and competence based questions , which there were quite a few and there were no uestiobs to ask why I would like to change from what Ian doing at the moment to a customer serivce consultant ☹️

    Interview Questions

See All 13 Interviews

Company Updates

  • Take a look at the latest instalment our broadcast television campaign to promote Helping Hand, a service that gives customers access to a dedicated nurse as soon as the policy starts. Find out more here: http://glassdoor.com/slink.htm?key=vQeWC

    The next instalment of Roy's journey revealed

    4 May 2017 Royal London announces details of new advertising campaign starring time traveller Roy Royal London launches a new broadcast television campaign on 5 May 2017; the latest instalment in the 'We're so yesterday' campaign promotes Helping Hand a service that gives customers access to a dedicated nurse as soon as the policy starts...

  • Take a look at the latest instalment our broadcast television campaign to promote Helping Hand, a service that gives customers access to a dedicated nurse as soon as the policy starts. Find out more here: http://glassdoor.com/slink.htm?key=vQee7

    The next instalment of Roy's journey revealed

    4 May 2017 Royal London announces details of new advertising campaign starring time traveller Roy Royal London launches a new broadcast television campaign on 5 May 2017; the latest instalment in the 'We're so yesterday' campaign promotes Helping Hand a service that gives customers access to a dedicated nurse as soon as the policy starts...

See AllSee All

Royal London Awards & Accolades

  • Company of the Year, FTAdviser Online and Innovation Service Awards, 2016
  • Company of the Year, Money Marketing Financial Services Awards, 2016
See More

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