Working at Paladin Security Group | Glassdoor.ca

Paladin Security Group Overview

Burnaby, BC
5001 to 10000 employees
1976
Company - Private
Security Services
$50 to $100 million (CAD) per year
Paladin Security was established in 1976 as a provider of basic security guard services. Over its 40 years of operation, Paladin has grown into the largest privately-owned, full service security company in Canada. With offices from coast to coast, Paladin integrates trained ... Read more

Mission: Paladin Security's mission is to provide our clients with the finest security services and products available in the marketplace. Through our extensive complement of high quality products and services, we will enable our clients to run their operations with ... Read more


Glassdoor Awards

Best Places to Work: 2016 (#20)

Top CEOs: 2018 (#21)

Company Updates

  • As part of our 24 Hours of Thanks, our Kamloops Branch went around to thank our hardworking teams - and provide them with goodie bags! - for continuously embodying the Paladin Difference. We are so grateful for our amazing Paladin Family!

  • Paladin Security is proud to support Make-A-Wish as one of our Four Seasons of Giving charity initiatives! A big thank you to everyone who helped us raise $100,000 for this worthy cause at the annual Ivanhoe Cambridge Golf Tournament last week. ​

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Paladin Security Group – Why Work With Us?


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TOP 10 REASONS TO JOIN PALADIN

The best employment & career development opportunities in the security industry.

Paladin Security is committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer. We go to extremes that are unheard of within other companies to ensure that our people feel rewarded and satisfied with their role in Paladin. The following are just some of the reasons why we have been selected as the ‘Employer of Choice’ in the security industry.


Superior Pay Rates

Paladin Security is one of the highest paying companies in the security industry and we believe our people are worth it.


Comprehensive Employee Benefit Programs

Among other things, we offer a comprehensive benefit plan to our staff that includes dental insurance, extended healthcare coverage, and life insurance.


Extensive Company Paid Training

As a company that is committed to delivering the highest level of training and education in the industry, Paladin provides over 50 safety and security related courses to our staff in order to encourage their development and advancement within our company.


Promotion From Within

Our belief in promoting from within, coupled with our strong record of growth, has provided countless opportunities for our members to grow within our company. With our extensive training programs and impressive growth, members of Paladin can easily develop a successful career path within our company.


Site Variability & Compatibility

As one of the largest full service security companies in Canada, we have an extensive variety of challenging assignments and positions within our company. We work with our people to accommodate their interests so that they enjoy their assignment and feel challenged by their work.


Accommodating Shift Schedules

A career at Paladin does not have to mean sacrificing all of your spare time and compromising your life’s schedule. Whether you are looking for full-time or part-time work, we will work with you to find a shift schedule and a location that works for you.


Company Paid Licensing & Uniforms

Most security companies charge their employees for the training that they provide them with, and make them pay for their own security licenses. Additionally, they also make them pay for uniform deposits. Paladin Security is different. We pay all the up-front and ongoing costs for your security license, your uniform, and your training.


Employee Care Coordinator

Many companies in our industry talk about their commitment to their people, but few demonstrate their commitment through their actions. To ensure that our staff members are supported and valued, we have created a senior position in each branch called the Employee Care Coordinator.

The Employee Care Coordinator is responsible for putting together programs and systems that increase the overall satisfaction of our large and varied workforce. Among other things, the ECC is also responsible for developing and administering reward and incentive programs, organizing company parties, and resolving general employee problems if and when they occur.


Reward & Recognition Programs

Paladin Security leads the security industry in reward, recognition, and incentive programs for our people. Each branch has Performer of the Month Awards, daily Field Manager's Choice Awards, and weekly Client Service Manager Choice Awards to recognize and thank our people for doing such wonderful work. These are monetary rewards and all winners and runners-up are also mentioned in our monthly newsletter, The Paladin Pipeline.


Open Communication & Feedback Mechanisms

Paladin listens closely to our people. Not only do we hold regularly scheduled site meetings, site supervisor meetings and management meetings, but we also conduct extensive employee surveys at least once a year. The ‘Paladin Report Card’ solicits advice and suggestions from our staff on how we can improve the delivery of our services – both internal services, such as administering our benefits plan, and external services, such as providing security to a site.

We are a company that believes in constant and never ending improvement and the motivation for change comes from both our clients and our people. This is the foundation upon which Paladin was built and one of the reasons why our company has grown so fast.

Learn more about Paladin’s Career Opportunities

WHY SECURITY

Why choose a career in security?

Are you looking to start your career in security but not sure if it's right for you? Are you looking to enhance your personal and professional development in a positive environment, where your employer recognizes your talent and supports your growth?


Are you looking for an exciting and rewarding career?

In 2010, the security industry grew to over 200 billion dollars per year, up from the 100 billion dollars it did in 2005. The truth is, we are in one of the fastest growing and most exciting industries in the world!

Paladin Security is a leader in the security industry. Our company is growing more than three times as fast as the security industry and we always try to promote from within. We take pride in developing our own people into successful supervisors, managers and executives. Invest in yourself and take advantage of what Paladin can do for you and your career.


Are you looking for a career in policing?

Policing is a challenging career and one that has a long and difficult application process to get through. Many don’t make it and many more get deferred to gain some necessary “life experience.” A job in security working at an active location can provide you with just the type of experience the police recruiting officer is looking for.


Are you are a student?

Being a student is tough and it is expensive. Tuition, books, housing, food, and transportation are expensive realities of everyday life for most students. A part-time job in security might be the perfect solution. Many positions at quiet sites require a security officer to remain alert and monitor alarms or control access. These positions quite often allow a student some time to read and study.


Are you are semi-retired?

After a productive working life, many people find that retirement does not provide them with the sense of fulfillment that they were looking for. The security industry can be the perfect place to look for that part-time job that has the hours and flexibility that will suit you and your life situation.

Read our people's experiences in our weekly Paladin Profiles & Women In Security series

WHAT OUR PEOPLE SAY

Empowered, Passionate Employees

Paladin Security is a leader in the security industry. Our company is growing more than three times as fast as the security industry and we always try to promote from within. We take pride in developing our own people to be supervisors, managers, and more. Invest in yourself and take advantage of what Paladin can do for you and your career. Learn more about our Culture!

Paladin Security Company Overview




Everything you need to know from the world of security.

Welcome to Paladin's Blog. Here you will find the latest security news and views from Canada and around the world, in addition to Paladin press releases, tips and insight from the country's top industry experts.

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Company History

Paladin Security was established in 1976 as a provider of basic security guard services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices across the country. Some of the highlights of our history include:

  • 1976 -- Paladin is incorporated in British Columbia
  • 1978 -- We are awarded our 1st major security guard contract in Vancouver; a client we still proudly serve
  • 1991 -- Security systems are added to our service delivery model
  • 1998 -- Paladin expands into Edmonton with the acquisition of Northern Protection
  • 2001 -- Our Calgary office opens for business
  • 2004 -- The Victoria branch is officially launched
  • 2005 -- Our Fort McMurray office opens with a major contract award
  • 2008 -- Paladin acquires Carecor Security which has operations in Toronto and Kingston
  • 2008 -- Paladin acquires ATCO Frontec Security in Alberta
  • 2010 -- Paladin acquires OBO Security in Manitoba and opens up in Winnipeg and Brandon
  • 2010 -- Our Red Deer office opens 
  • 2010 -- Paladin acquires Elite Security in Windsor
  • 2011 -- Paladin acquires Reliant Security in Halifax
  • 2011 -- Our Grande Prairie and Nanaimo offices commence operations
  • 2012 -- Paladin acquires Maddison Security in Toronto
  • 2012 -- Named Best Managed Company 2012
  • 2013 -- Our Lethbridge & Lloydminster offices open for business
  • 2013 -- Voted Consumer Choice Award winners for the 6th consecutive year
  • 2013 -- BOMA National PINNACLE Award for Customer Service Excellence
  • 2013 -- Listed as the biggest security company in BC in 2013 (Business In Vancouver)
  • 2013 -- Paladin Security revenues surpass the $1 billion mark
  • 2013 -- Canada’s 10 Most Admired Corporate Cultures
  • 2014 -- Paladin presented with Business of the Year Award
  • 2014 -- Paladin's President & CEO awarded with BC CEO Award
  • 2016 -- Paladin wins Employee's Choice Top 25 Best Places to Work in Canada Award
  • 2017 -- Paladin Security Winnipeg presented with BOMA Pinnacle Award for Customer Service
  • 2018 -- Paladin Security Group Re-qualified as one of Canada's Best Managed Companies
  • 2018 -- Paladin's President and CEO named Top CEO in Canada by Glassdoor

Industries We Serve

Paladin provides a high quality alternative for organizations that require the very best for their security programs. By integrating professionally trained Security Officers with state-of-the-art technology and then customizing our programs around the unique needs of a select few vertical markets, we have created industry leading security programs that meet all of our client's unique and exacting needs.


The Paladin Difference is in the details. It's in the way that we take a holistic approach to our client's security and don't offer cookie-cutter solutions or off-the-shelf answers. It is in the way that we take the time to understand the security challenges that our clients are facing, then assist them in developing a security program that works for their unique needs and within their unique budget.

At Paladin, we are focused on innovation. We are always open to fresh ideas and are constantly looking at ways to improve our operations, which improves our service and your security.

The Paladin difference lies in our depth of knowledge. It can also be found in our exemplary customer service and follow-up. It's evident in our stringent personnel selection process and how we invest heavily into the training, support, supervision and development of our staff.

It is in our attitude. It is in our corporate culture. It is in each and every one of us.

In every interaction with you, our single purpose is to forge a relationship exceeding your expectations, and that comes through in the attitude, character and efforts of our entire team.

Paladin Security Group Reviews

  • Featured Review

    Helpful (3)

    "Planning to stay with the company for years to come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Agent in Edmonton, AB
    Current Employee - Security Agent in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paladin Security Group full-time

    Pros

    Flexible schedule and plenty of hours. Nice co--workers who know how to work as a team. The management has its own role in creating and fostering a supportive and professional environment. I never lack the motivation to learn and to grow as a professional. training is provided.

    Cons

    I can't think of any particular con worth mentioning. in an environment where hard work and excellent performance are recognized, you rarely feel undervalued. All the rest are regularly refined and improved as part of our working process.

See All 468 Reviews

Paladin Security Group Photos

Paladin Security Group photo of: Discover your purpose, build a career that cares.
Paladin Security Group photo of: Showing our appreciation for our teams in Kamloops during our 24 Hours of Thanks!
Paladin Security Group photo of: Celebrating Canada Day at Paladin Security Headquarters!
Paladin Security Group photo of: Whether you are looking for full or part-time work, we will help you find a suitable shift schedule and location.
Paladin Security Group photo of: Our Burnaby office took part in a Canada Day potluck and trivia game.
Paladin Security Group photo of: We are Paladin, and together, we stand up for what is right.
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Paladin Security Group Interviews

Experience

Experience
73%
12%
15%

Getting an Interview

Getting an Interview
87%
8%
3%
1
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Security Guard Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Paladin Security Group.

    Interview

    It was very easy. I really liked how they asked me a lot of what if questions and what i would do in certain situations. I personally liked how welcome the location was and very well put together interview with both CSM and Coordinator

    Interview Questions

    • What would you do if you got into a situation with a guard?   2 Answers
See All 74 Interviews

Paladin Security Group Awards & Accolades

  • PINNACLE Customer Service Award, BOMA Canada, 2013
  • Canada's 10 Most Admired Corporate Cultures of 2013, Waterstone Human Capital, 2013
  • Canada's Best Managed Companies, Deloitte, 2014
  • PINNACLE Customer Service Award, BOMA BC, 2013
  • Consumer Choice Award(6th consecutive year), Consumer Choice Award, 2013
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Work at Paladin Security Group? Share Your Experiences

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