Working at Pacific Blue Cross |

Pacific Blue Cross Overview

Burnaby, BC
501 to 1000 employees
Company - Private
Insurance Carriers
Unknown / Non-Applicable
Pacific Blue Cross is BC's #1 Health Benefits Provider. We are a not-for-profit organization who provides benefits to more than 1.5 million BC residents through 8,000 employee group plans for businesses, governments, unions and associations and through ... Read more

Mission: Our mission is to improve health and well-being in British Columbia.

Good health is the foundation for a fulfilling life. Good health empowers you to live your dreams and experience all that life has to offer. As the founder of health coverage in British ... Read more

Company Updates

  • In celebration of National Indigenous Peoples Day, our staff members shared their commitment and vision towards Cultural Safety and Humility through First Nations Health Authority's pledge campaign #itstartswithme

  • Pacific Blue Cross is excited to announce a new pillar partnership with BC Women’s Hospital Foundation. We’re joining forces to play a more active role in improving healthcare for women in BC, and beyond.

    “By supporting women’s health, from the point of care to the workplace, we’re helping our Members get the care they deserve, and helping our clients reduce absenteeism and improve overall engagement” says John Crawford, President and CEO, Pacific Blue Cross. “Providing a positive and healthy environment for all employees is also key to the recruitment and retention of top talent.”

    Did you know that, historically, the male body has served as the baseline for all health research, education and practice? At Pacific Blue Cross, it is our mission to improve health and wellbeing for all British Columbians. Together with BC Women’s Hospital Foundation, we will work to address this health inequality by ensuring women of all ages and life stages have access to the highest quality healthcare when, where and how they need it.

    Stay tuned for more news about this exciting partnership.

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Pacific Blue Cross – Why Work For Us?

Our values make a healthy difference:

  • Exceptional service
  • Results Oriented Accountability
  • Enabling Sustainable Healthcare
  • Continuous improvement
  • Solutions through teamwork

Our Vision

Our vision of a healthier British Columbia means having affordable access to the best possible health care, personalized solutions to meet changing health care needs, and a sustainable health plan that provides the security and trust you need.

Governments, businesses, unions and individuals look to us to help make people’s lives better. Through our deep understanding of health care and our strong commitment to the province, we offer the most flexible solutions to meet the ever-changing health care needs of British Columbians, while staying true to the principles of universal health care on which we were founded.

We're not an insurance company. Well OK… maybe we are, but we really think of ourselves as a service company, and not what you'd expect an insurance company to be. Here are ten things that make Pacific Blue Cross / BC Life unique and the reasons why you might want to work for us.

  1. Great people who make a difference. Our employees care about each other and our customers. They provide exceptional service and they get involved in the community. We may be a company of 700 people, but we're like a family; we support each other.

  2. Strong values and a clear vision for the future. We consider honesty, integrity and trust to be the cost of entry; what everyone should bring to the table as a member of society. At Pacific Blue Cross / BC Life we value people making a difference and our employees make a healthy difference in the lives of British Columbians everyday.

  3. A comprehensive total compensation package including above average vacation, an onsite gym and cafeteria and outstanding benefit coverage. Our benefit package is second to none; after all, Blue Cross provides it.

  4. Several great programs for employees. Recognition, Long Service, Health and Wellness, Green Team, Employee Suggestions, Community Connection, Employee discounts; there are lots of perks, company events and other ways for our employees to get involved.

  5. A positive and challenging work environment. Our employees enjoy many opportunities for personal development as we continually improve the service we provide to our customers. We pride ourselves on overcoming the challenges that arise from daily work activities to various projects and initiatives focused on finding solutions.

  6. A strong community connection. At Pacific Blue Cross / BC Life, local community involvement extends throughout the province. While we're most proud of our partnership with the Canadian Mental Health Association, we're equally proud and supportive of the many health related charities that our employee's champion.

  7. A diverse and equitable workforce. Our employees come from many different backgrounds. We believe that contributes to our success. We can draw on the perspectives and skills of men and women of different age groups, different cultural backgrounds and different life experiences. In our workplace, everyone has the right to be treated fairly and equally.

  8. A healthy, safe and flexible workplace that supports a balanced lifestyle. Our people are one of our most valuable assets. This makes their health and well being very important. We take this so seriously that we've been awarded the Worklife BC Award of Merit for promoting work/life balance and the Who's Who Award in Workplace Wellness from Benefits Canada.

  9. Career development with opportunities for advancement. It takes all kinds of people and skills to run a company as diverse as ours. In order for us to remain competitive, continuous improvement, by either learning new skills or improving the skills you already have is the only way our company can be successful. Your specific career path is your own and we provide a variety of opportunities to develop your skills as you advance.

  10. We're one of the most trusted and reliable companies in British Columbia. And we offer products and services you can be proud of that are backed by a brand recognized around the world

Are you ready to make a difference?

Our hiring philosophy goes beyond filling positions and meeting goals—we're interested in finding people who want to make a difference and who will take advantage of every opportunity we give them to build a career with us.

We seek out people with a passion for continually improving. Our employees make a difference on the job and in the community, which is part of what makes this such a fun place to be. People join us because they want to add value and grow as individuals. Pacific Blue Cross employees take a lot of pride in creating a memorable experience for our members.

We're not just interested in finding the right person for the job; we want to find the right person for Pacific Blue Cross.

We want to make a meaningful and healthy difference in the lives of British Columbians. It’s a belief we’ve always held. This is demonstrated not only by the way we operate as a company, but also by the way our employees regularly get involved in the communities in which they live.

Our approach to social responsibility was established through input and consultation with our employees and with the community. This ensures community needs are met while remaining true to ourselves.

Pacific Blue Cross Health Foundation

The Pacific Blue Cross Health Foundation provides support for organizations in our community that help improve outcomes in the areas of chronic disease and mental illness.

Pacific Blue Cross Reviews

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Pacific Blue Cross President and CEO John Crawford
John Crawford
21 Ratings
  • Featured Review

    Helpful (4)

    "Great employee experience"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time


    Progressive work environment. There are many technology initiatives and investments happening to move PBC to a digital environment that will benefit our Members.

    Engaged in community connection. Lots of opportunities to get involved in a number of charitable activities. In addition, PBC provides sponsorship to employees to be involved and give back to a charity(s) of their choice.

    Diversity and inclusion. Not only does PBC have a diverse workplace, but PBC also celebrates in the diversity. There have been a number of cultural days where we learn and celebrate those cultures.

    Benefits. One of the best benefit plans out there in comparisons to other employers.

    Life Balance. Staff are able to have flexible schedules as long as we work 35 hrs in the week. I can pick up my kids or attend a yoga class after work.

    Onsite gym and fully catered cafeteria. Health and wellness initiatives to encourage staff to live a healthy lifestyle.


    Lots to do to make PBC a progressive company; however, it's a good career opportunity for anyone who's looking for this type of experience.

See All 91 Reviews

Pacific Blue Cross Photos

Pacific Blue Cross photo of: John Crawford, Interim President
Pacific Blue Cross photo of: Our fitness centre hosts a number of fitness classes like yoga.
Pacific Blue Cross photo of: Our learning lounge is available for staff to support their development at PBC.
Pacific Blue Cross photo of: Our Work & Wellness department doing stretches during the workday.
Pacific Blue Cross photo of: Every workstation is adjustable for sitting and standing.
Pacific Blue Cross photo of: Eating outside on our patio enjoying the view
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Pacific Blue Cross Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Accepted Offer
    Positive Experience


    I applied online. The process took about 2 months.

    First interview was over the phone with HR, second interview was in person with managers and HR, third interview was in person with manager and leaders, fourth interview was over the phone with director; then work reference and background check.

    The recruitment process was friendly, respectful, and thorough! It definitely exceeded my expectations.

    Interview Questions

    • Behavioral Interview Questions   1 Answer
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Pacific Blue Cross Awards & Accolades

  • BC’s Top Employers, Canada's Top 100 Employers, 2017

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