Mission: To consistently deliver exceptional results for our clients while providing fulfilling careers for our people and a fair return to our shareholders.
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Check out our new Culture Credo!
In the mid 1980’s, Chuck Loewen envisioned a company where business and technology professionals would have fulfilling careers and be treated like friends, and where clients would be treated with the utmost respect and ultimately see real value in our work. With perseverance and a strong commitment to excellence, Chuck embarked on a venture that would grow far beyond his initial vision. Online Business Systems was incorporated in April 1986 with one office, one “Onliner,” and a whole lot of determination. As the company grew, Chuck searched for and hired only the best and brightest who would share his vision and values.
Today, Online is bigger and the business and technology challenges we solve for our clients are far more complex … but not much else has changed. We still provide fulfilling careers for our people and treat each other like friends; we still treat our clients with respect and give them real value; we still persevere and are strongly committed to excellence; and we still hire only the best and brightest.
In Our Offices and Communities
With six offices in Canada and the U.S. – Winnipeg, MB; Calgary, AB; Edmonton, AB; Toronto, ON; Minneapolis, MN; and Portland, OR. – Online works very hard to maintain the strong culture we’ve enjoyed over the years. Onliners who have been with the company for 10, 20, or even 25+ years tell us we’re doing a good job. And 12 consecutive years on the “Best Workplaces in Canada” list, as well as six straight years on the “Best Workplaces in Canada for Women” list, backs that up.
Online encourages and supports a spirit of camaraderie and balances an exciting and challenging career with a healthy dose of fun. Throughout the year, Online sponsors events like staff meetings and golf tournaments for Onliners, and other events like holiday parties and family picnics where we can also get to know each other’s family members.
We are also encouraged to give back to our communities through involvement with charitable organizations such as United Way, Salvation Army, local food banks, Cancer Society, and many others.
It’s about challenge. It’s about succeeding where others have failed. It’s about leaving your mark. To do our best work as individuals and as a company, we look for the projects with tricky bits. The kind of work that requires garnering a clear understanding of the business problem at hand, and paying close attention to the subtleties of the hard technical work in order to crack the nut. The kind of work that increases our credentials and proves we are up to even bigger challenges. We thrive on the challenges that push our creativity and resourcefulness, test our powers of reason and innovation, and make us pull together to succeed. We have little choice – the alternative is to do less than fulfilling work.
It Just Keeps Getting Better
We are a work-in-progress, even after 30+ years in business. That’s because we are continuously striving for greatness. While the Japanese call this attitude of continuous improvement “Kaizen,” we prefer to call it “life as an Onliner.” It’s an attitude that creates a contagious energy that will challenge you to step up your game and make a difference. And as you strive to make that difference, we want you to know that you are more than a member of our team, you are becoming an integral part of Online’s DNA.
A Day in the Life
Day-to-day life at Online can bring a lot of variety based on your expertise and experience, and depending on whether you’re on an individual assignment, part of a large project team, or doing internal projects for Online while between assignments. In the bigger picture, what you do day-to-day and how you choose to do it can greatly impact how your career evolves and advances.
Welcome to the Jungle
Life moves pretty fast around here and technology and business don’t stand still for very long. It’s the nature of our environment. On any given day there is a lot to do, and sometimes it can be difficult to get it all done in the time allotted. We deal with these day-to-day challenges by working as a pack. As a member of the pack, everyone does their part to get the job done. But sometimes it also means doing a little extra to help somebody else out. And on the days you need some extra help, it’s comforting to know that someone has got your back.
Great Culture. Great Work.
Onliners choose to stay at Online because we are very careful to nurture our sweet spot that sits at the intersection of our culture and the interesting and progressive work that we do. To thrive at this spot takes a special mix of people.
We are committed to maintaining a work environment that supports the following:
Investment in and Development of our People
The Personal Touch – Ensuring our People Feel Connected
Adaptable and Flexible
Recognize and Reward Initiative and Ingenuity
You have to love what you do.
Let’s face it. Everyone has days at work where they want to pull their hair out. You’re likely to have a few of those days here as well. What’s going to keep you coming back day after day is the dynamic nature of the company – our great people, the great work, and the heights we have yet to reach.
We provide the tools to help you go places.
At Online we recognize the importance of Professional Development (PD) and offer all Onliners a budget of days and dollars. Our PD Program is a benefit that all Onliners receive, and is seen as a key tool in helping Onliners advance their careers.
Our PD program provides you the opportunity to invest in PD in a way that benefits your professional growth and the work you are doing for your client, while positioning Online for success. You can use your PD budget towards internally offered courses, industry seminars, university courses, certifications, books, professional association membership fees, magazine subscriptions and software.
As important as the right tools are, it also takes the right people.
Our Career Groups provide a focus for the people centered culture that is crucial to Online’s success. Culture drives the behaviours and actions of everyone in the company, and as the company grows, we want to make sure the culture stays the same. This is easier to do when you are one in a group of eight as opposed to one in a group of three hundred.
Career Mentors are leaders in the company who lead our Career Groups. They act as coaches and guides, helping you assess where you are today, understand where we are traveling as a company and, in that context, help you get the most out of your career at Online. It’s part of our culture where your concerns are heard, your opportunities are identified and all Onliners feel that they are being treated fairly and equitably.
15 years at Online and still going strong…
I have been working at Online Business Systems full-time (More than 10 years)
* Strong sense of values
* Lots of effort put into the culture
* Caring and supportive team members
* Opportunities to contribute and get involved in many different ways
* Leadership makes effort to communicate and be open to feedback
* Great perks like regular team meetings in a pub, summer BBQs, social events like holiday parties and golf tournaments
* Good benefits - new RRSP match plan
* Professional development budget is great - able to go over budget when it makes sense
Nothing to speak of! There's not a perfect company out there, and I believe Online does more than most to engage with Onliners.
Advice to Management
Keep listening to Onliners and looking for ways to continuously improve.
I applied through a recruiter. The process took 2 weeks. I interviewed at Online Business Systems (Winnipeg, MB).
I met with HR, other analysts, manager and regional VP. The process began from a cultural fit perspective (HR) and moved to technical interview (peer) and then to the manager and finally the VP.