NICE CXone Overview

  • www.niceincontact.com
  • Sandy, UT
  • 1001 to 5000 Employees
  • 1997
  • Company - Public (NICE)
  • Computer Hardware & Software
  • $100 to $500 million (USD)

NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel ...
Mission: To improve people's lives by powering great customer experiences.

Company Updates

August 19, 2019
This spring, we kicked off a week of employee appreciation. Filling each day with prizes, bbq’s, baseball games, live bands, and many thanks. Meet some of the team members in Finance, hanging out at our headquarters during the first day of appreciation, Spring Bash.
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May 22, 2018
Congratulations to our Q1 2018 inSpire Award Winners which recognizes NICE inContact employees who go above and beyond, demonstrating Our Leadership Approach, is an excellent example of NICE inContact values and have an outstandingly positive attitude. #WeAreNICEinContact #SaaS #EmployeeRecognition #NICEinContactLife
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NICE CXone Reviews

3.8
72%
Recommend to a Friend
91%
Approve of CEO
Paul Jarman
Paul Jarman
338 Ratings
Featured Review
5.0
Current Employee, more than 1 year

"Excellent Company"

Jun 30, 2021 - Senior Project Manager in Salt Lake City, UT
Recommends
Positive Outlook
Approves of CEO

Pros

A fast growing company with competitive pay and great advancement opportunity. Excellent employee engagement and recognition programs.

Cons

Experiencing growing pains, particularly in the training and onboarding areas. But actively working to improve the experience for new team members.
See All 474 Reviews

Diversity & Inclusion at NICE CXone

3.9
(102 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from NICE CXone Reviews and are not edited or altered.

Does there seem to be diversity at NICE CXone?

...poor leadership, corporate culture is toxic, a lot of time wasted on internal meetings rather than making an impact in your role, people are promoted for the wrong reasons, very little diversity in leadership...Read More

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NICE CXone Photos

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NICE CXone Interviews

Experience
Positive52%
Negative38%
Neutral10%
Getting an Interview
Applied online55%
Employee Referral24%
Recruiter14%
Difficulty
2.9
Average
HardAverageEasy

  1. Supervisor Interview

    Anonymous Employee in Philippines
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    It was fair and simple. In a sense that the recruitment team was patient and friendly. The interviewer was nice and professional. Easy, because they made me feel that I'm already welcome. Despite that I'm still in the hiring process.
    Interview

    What made you decide to join?

    1 Answers

See All 108 interviews

NICE CXone Awards & Accolades

  • Leader in Gartner Magic QuadrantGartner2018
  • Leader in the Forrester WaveForrester2018
  • Customer Satisfaction LeaderDMG Consulting LLC2017
  • Vendor of Excellence AwardProfessional Association for Customer Engagement2016
  • Product of the Year AwardCUSTOMER Magazine2016

NICE CXone FAQ

(45 Questions)

All answers shown come directly from NICE CXone Reviews and are not edited or altered.

See questions about:

Does NICE CXone offer massages?

...Gym, large break rooms, games of every variety, large windows, filtered water, free coffee and energy drinks, tons of monthly activities, mobile barber/salonists once a month, food trucks every week....

November 20, 2019

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Work at NICE CXone? Share Your Experiences

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