Working at Money Mart Financial Services | Glassdoor.ca

Money Mart Financial Services Overview

Victoria, BC
5001 to 10000 employees
1982
Company - Public
Lending
$1 to $2 billion (USD) per year
Money Mart has been helping Canadians with their financial needs for over 25 years. Whether you need a payday loan, your cheque cashed, or simply need to exchange some foreign currency, Money Mart is here to serve you. With branches open late across Canada, it’s easy ... Read more

Mission: “Through service excellence and convenience, we are the leaders in providing immediate access to cash and financial services”.

We are a financial services company that began with the belief of putting people first. From the moment we ... Read more

Money Mart Financial Services – Why Work For Us?


Benefits
  • Performance based bonuses and incentives
  • Quarterly Incentive Contests
  • Highly competitive medical and dental programs
  • Health Care Spending Account
  • Out-of-Country Medical Insurance
  • 24/7 Employee Assistance Program
  • Life Insurance and AD&D Policies
  • Long Term Disability
  • Comprehensive Registered RSP / Pension Plans

Perks
  • World Class Training Programs
  • Shoe Purchase Program
  • Employee Discounts (on MONEY MART® products)
  • Employee Referral Rewards
  • Great Discounts on cell phones, gym memberships, laptops, etc.
  • Education Reimbursement Opportunities

Take your career to new places.

Working at Money Mart® isn’t just a job. It’s a chance to connect with customers and help them solve their most pressing financial problems. Our employees are proud to say, “Yes! I can help you.”

Helping working people succeed in life feels good. So if you’re up for a challenge that could take you places in your career, you could be ready for Money Mart.

Money Mart is a big company with big career prospects. We are owned by DFC Global Corp, one of the largest names in the financial services industry with hundreds of stores around the globe. From your first step into financial services to your final step on the corporate ladder, Money Mart might be the perfect spot for you.

Our employees are REAL people who want to learn and work with REAL people, like you! Join a team that creates a career path that fits your personality, interests, and leverages your key strengths. At National Money Mart, personality carries a lot of weight - we'd like to see yours!

We provide our employees with opportunities to exceed the goals that they have set for themselves, through training, leadership and personal development. The sky's the limit! This is a retail leadership career, not just any ordinary job!

If you want to join a diverse, fun and dynamic team we have the job that you have been looking for.

National Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify National Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation National Money Mart will work with you to determine how to meet your needs.

testimonial iconOur Vice Presidents and District Managers visit the stores just to see how things are going -
It shows that they care about our stores and the front line people.

- Branch Manager

testimonial iconI like how as an employee I feel that if I have a concern, I am encouraged to speak up and, if I do, that I am heard. As well, I appreciate the team based atmosphere and the level of personal accountability that this company places on individuals.
- Q&A Analyst

testimonial iconI feel that I have been given awesome tools to help me succeed as a CSR and have the ability to offer great customer service to our customers. 
- Customer Service Representative

testimonial iconI appreciate the constant feedback to help us improve. We are always learning new things. Managers are motivated to help us improve.
- Store Accountant

testimonial iconMy customers are the reason why I love my job... I believe it is a team effort and I am proud to be part of such a great company.
- Branch Manager

testimonial iconI appreciate the autonomy in my role balanced by team driven atmosphere, recognition of front line staff as the key contributors to company success and, the opportunity for career advancement is real and supported by the executive group. 
- Customer Service Operator

testimonial iconI have had the opportunity to advance within the company with great support and training. 
- District Manager

testimonial iconThree things that I do appreciate most about working for MONEY MART® are: The People I work with, the Challenging Work Environment, and the Satisfaction of providing retail services with excellent products that drive revenue. 
- Customer Service Representative

Benefits
  • Performance based bonuses and incentives
  • Quarterly Incentive Contests
  • Highly competitive medical and dental programs
  • Health Care Spending Account
  • Out-of-Country Medical Insurance
  • 24/7 Employee Assistance Program
  • Life Insurance and AD&D Policies
  • Long Term Disability
  • Comprehensive Registered RSP / Pension Plans

Perks
  • World Class Training Programs
  • Shoe Purchase Program
  • Employee Discounts (on MONEY MART® products)
  • Employee Referral Rewards
  • Great Discounts on cell phones, gym memberships, laptops, etc.
  • Education Reimbursement Opportunities

Betcha Didn't Know:
  • Our Branch employees conduct transactions in over 15 languages
  • MONEY MART® is the industry leader in convenience-based financial services and have been for over 30 years
  • We are part of DFC Global Corp. which operates in 12 time zones (from Hawaii to Poland), in 7 countries and 3 continents internationally
  • DLLR on NASDAQ
  • In Canada alone, we have over 460 stores...we are open in every city with a population exceeding 50,000
  • We cash more checks, issue more debit cards, send more Western Union money than any of our competitors
  • MONEY MART processes over $4.5 Billion in annual transactions
  • We proudly service 250,000 unique customers per month
  • MONEY MART is the founding member of the Canadian Payday Loan Association
  • Our 1st Store opened in Edmonton in 1982
  • We have a 97% Customer Satisfaction Rate
  • Our new mascot is named "DOLLAR", the piggy bank
MONEY MART Cares:
  • MONEY MART is the proud naming sponsor of the Easter Seals Money Mart 24-Hour Relay, raising close to $3MM in recent years
  • Our 2010 Haiti Earthquake Relief Fund - raised over $450,000 in funds from customers and corporate match programs
  • The MONEY MART 2011 Japan Tsunami Relief Fund - Raised over $257,000 in funds from customers and corporate match programs

Money Mart Financial Services Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Money Mart Financial Services CEO Glen Wakeman
Glen Wakeman
13 Ratings
  • "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB
    Former Employee - Customer Service Representative in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Money Mart Financial Services full-time (Less than a year)

    Pros

    Opportunity to learn a lot of things

    Cons

    Nothing as at that time I worked with them

See All 263 Reviews

Money Mart Financial Services Interviews

Experience

Experience
56%
22%
22%

Getting an Interview

Getting an Interview
63%
15%
7%
7
4
4

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Collections Specialist Interview

    Anonymous Employee in Toronto, ON
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Money Mart Financial Services (Toronto, ON) in March-2016.

    Interview

    The interview was formal but very laid back. Asked alot of background questions. Asking where I wanted to be in the next 5 years. Ask, what my goals were. And asked behavioural questions

    Interview Questions

See All 58 Interviews

Money Mart Financial Services Awards & Accolades

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