Working at LoyaltyOne | Glassdoor.ca

LoyaltyOne Overview

Toronto, ON
1001 to 5000 employees
1992
Subsidiary or Business Segment
Advertising & Marketing
$1 to $2 billion (CAD) per year
Over a span of more than two decades, LoyaltyOne has grown into a global portfolio of businesses with more than 1,900 associates across 50+ countries. We provide unparalleled interconnected expertise in data analytics informing retail insights, vendor collaboration and customer ... Read more

Company Updates

  • Gearing up for Black Friday? Explore the 10 characteristics that define this year's crop of customers with this article by LoyaltyOne's Bryan Pearson:
    http://glassdoor.com/slink.htm?key=vQJHP

    Anatomy Of A Black Friday Shopper: 10 Defining Characteristics

    Black Friday may be the traditional kickoff of the holiday shopping season, but the people who brave the crowds on the day after Thanksgiving are no longer traditional shoppers. As retailers plan and promote their deals, here are 10 characteristics that define this year's Black Friday customer.

  • Looking for a role that explores the intersection of products, programs and applications? We're hiring a Technical Specialist to design and build integrated solutions for our Accounting Group:
    http://glassdoor.com/slink.htm?key=vQJFr

    Technical Specialist - Accounting Systems

    Click the link provided to see the complete job description.

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LoyaltyOne – Why Work For Us?


Welcome to LoyaltyOne's Glassdoor page!

We're on an exciting journey of growth to revitalize the face of loyalty. It’s the key driver to our success and it shapes all that we do. Our focus on global leadership, passion, and career development makes us one of Canada’s top employers every single year.

There’s a reason we’re recognized as one of the best places to work year after year: 

We have an amazing culture thanks to the collaboration, dedication, and fun that our teams bring to work every day. Discover our core values, stay up to date with the latest events at LoyaltyOne, get to know our people, and find out firsthand what makes LoyaltyOne such a great place to work.

From our new hires to long-term associates to our leadership, everyone contributes to our unique culture. We’re curious about new and innovative ways of looking at challenges, collaborative in how we tackle them, authentic in our relationships, and passionate about achieving the best possible results for everyone.

We give you more than a place to work, we give you a place to grow your career and we make it a priority to give back to the causes you care about. That’s what sets us apart.

We ensure all associates have the tools they need to get where they want to go.

At LoyaltyOne, we do great work, and we have fun doing it. Our flexible work arrangements and coaching culture are just some of the ways we help you enrich your life at the office and beyond. We give you more than a place to work - we give you a place to grow your career and give back to the causes you care about. Our success is built on creating loyalty, and our loyalty lies with you.

We’re a growth company with over 20 years of experience. Renowned as industry thought leaders, we’ve built a roster of clients including global Fortune 1000 companies. You’ll be a part of an energetic, agile team that fosters collaboration and celebrates success.

Career and Development 

As you map out your future path, we’ll support you every step of the way. From day one, we provide a structured framework for your career development at LoyaltyOne. As you grow in your role, we help you gain valuable experience, enhance your skills and map out a career path that meets your personal goals while furthering our objectives as a business.

LOYALTY101: OUR COMPREHENSIVE ON-BOARDING PROGRAM

We get all new associates on track with a comprehensive overview of our core values and all areas of the business, all within the broader context of the loyalty industry.

DEVELOPMENT PLANNING

Each calendar year associates identify new development goals, and are supported in building effective development plans. We also have a unique program where you have the opportunity to build a relationship with your manager’s manager, specifically focused on career planning.

CAREER PATHWAYS

Associates are encouraged to map out a personalized career development plan utilizing our Career Pathways resources. These tools outline the job and career options at LoyaltyOne, as well as the skills and experience required to achieve your specific career goals.

LEARNING RESOURCES

We provide a variety of learning resources to support associates in their learning and development, including a learning management system with over 6,000 web-based courses and thousands of best-in-class books, book summaries, research reports and best practices.

PROFESSIONAL DEVELOPMENT SUPPORT

If further education will advance your LoyaltyOne career, we’re ready to help. Permanent associates can receive financial support to attend accredited university or college courses, as well as classes to acquire and maintain their professional designations.

The Rewards of Working at LoyaltyOne

At LoyaltyOne, you’ll earn a competitive base salary with a bonus plan, as well as flexible benefits and our popular buy-a-vacation option. Need a day to yourself? As an employee, you’ll get two “Loyalty” personal days each year on top of your standard vacation package. Plus, if you’re a stock market investor, you can take advantage of our discounted stock purchase plan.

Other benefits include:

• Group RRSPs & company match

• Maternity top-up

• Wellness subsidy

• Scholarship program

• Automatic Gold AIR MILES® Collector status

• Company-wide peer-to-peer recognition program

• President’s Circle Awards

• Service anniversary recognition program

• Paid 2-week sabbatical for every 5 years of service


 

Student Opportunities at LoyaltyOne 

As a student, you’ll be tasked with rewarding, challenging and impactful work. You’ll also have access to our fantastic employee amenities and benefits. LoyaltyOne offers students the ability to work in nearly every area of our company.

You’ll learn about the business of loyalty, make connections with industry veterans, and explore future career possibilities while working alongside some of the best-known brands in the marketplace.

Check your school’s Career Centre for job postings in these exciting teams:

-      Client Services

-      Consumer and Business Intelligence

-      Finance

-      Human Resources

-      Information Technology

-      LoyaltyOne and AIR MILES Marketing

-      Strategy and Corporate Development

-      Sustainability


LoyaltyOne Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
LoyaltyOne President and CEO Bryan A. Pearson
Bryan A. Pearson
109 Ratings
  • Featured Review

    Helpful (4)

    "Amazing environment for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LoyaltyOne full-time

    Pros

    -work life balance
    -progressive thinking teams
    -cross functional departments

    Cons

    -nothing negative at the moment

See All 232 Reviews

LoyaltyOne Photos

LoyaltyOne photo of: 351 King Street E.
LoyaltyOne photo of: LoyaltyOne
LoyaltyOne photo of: .
LoyaltyOne photo of: WeCloudData Meetup May 2018
LoyaltyOne photo of: WeCloudData Meetup May 2018
LoyaltyOne photo of: WeCloudData Meetup May 2018
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LoyaltyOne Interviews

Experience

Experience
49%
18%
33%

Getting an Interview

Getting an Interview
55%
23%
8%
6
4
4

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Business Analyst Interview

    Anonymous Employee in Toronto, ON
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at LoyaltyOne (Toronto, ON) in June-2016.

    Interview

    very relaxed, we want to see if you have the right fit to join the team, this is what matters most for them. Also, they contact me because they know I have the skills, so no test was required

    Interview Questions

    • several scenarios, discussions about your career, your expectations, how you act with external clients   Answer Question
See All 58 Interviews

LoyaltyOne Awards & Accolades

  • Best Workplaces for Women, Great Places to Work, 2018
  • Canada's Top Employers for Young People, Canada's Top 100, 2018
  • Canada's Top Employers for Young People, Canada's Top 100 Employers, 2017
  • Canada's Best Employers 2017, AON Hewitt, 2016
  • Best Workplace for Millennials, Great Place to Work, 2018
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