Working at LoyaltyOne |

LoyaltyOne Overview

Toronto, ON
1001 to 5000 employees
Subsidiary or Business Segment
Advertising & Marketing
$1 to $2 billion (CAD) per year
Over a span of more than two decades, LoyaltyOne has grown into a global portfolio of businesses with more than 1,900 associates across 50+ countries. We provide unparalleled interconnected expertise in data analytics informing retail insights, vendor collaboration and customer ... Read more

Company Updates

  • LoyaltyOne is pleased to be sponsoring the Women in Data Science Toronto Conference on March 23!

    Join us as we uncover the broad applications of data science across different industries and shed light on the career journeys of women in the field:

    Women in Data Science Toronto Conference 2019

    The 2nd annual Women in Data Science Toronto Conference coincides with the annual Global Women in Data Science (WiDS) Conference held at Stanford University and an estimated 150+ locations worldwide. The WiDS Toronto conference will demonstrate the broad applications of data science across different industries and shed light on the career journeys of women in data science.

  • Ella Chen, Data Scientist at LoyaltyOne's innovation arm, Zero Gravity Labs was featured in Globe and Mail's article on women in STEM! Check it out here:

    'You can't be what you can't see': Women in STEM on how to close the gender gap

    How do you increase the number of women working in science, technology, engineering and mathematics? Toronto-based photographer Natalia Dolan asked female leaders in these fields to weigh in When she was in high school, Natalia Dolan failed her math and science classes.

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LoyaltyOne – Why Work For Us?

Welcome to LoyaltyOne's Glassdoor page!

We're on an exciting journey of growth to revitalize the face of loyalty. It’s the key driver to our success and it shapes all that we do. Our focus on global leadership, passion, and career development makes us one of Canada’s top employers every single year.

There’s a reason we’re recognized as one of the best places to work year after year: 

We have an amazing culture thanks to the collaboration, dedication, and fun that our teams bring to work every day. Discover our core values, stay up to date with the latest events at LoyaltyOne, get to know our people, and find out firsthand what makes LoyaltyOne such a great place to work.

From our new hires to long-term associates to our leadership, everyone contributes to our unique culture. We’re curious about new and innovative ways of looking at challenges, collaborative in how we tackle them, authentic in our relationships, and passionate about achieving the best possible results for everyone.

We give you more than a place to work, we give you a place to grow your career and we make it a priority to give back to the causes you care about. That’s what sets us apart.

We ensure all associates have the tools they need to get where they want to go.

At LoyaltyOne, we do great work, and we have fun doing it. Our flexible work arrangements and coaching culture are just some of the ways we help you enrich your life at the office and beyond. We give you more than a place to work - we give you a place to grow your career and give back to the causes you care about. Our success is built on creating loyalty, and our loyalty lies with you.

We’re a growth company with over 20 years of experience. Renowned as industry thought leaders, we’ve built a roster of clients including global Fortune 1000 companies. You’ll be a part of an energetic, agile team that fosters collaboration and celebrates success.

Career and Development 

As you map out your future path, we’ll support you every step of the way. From day one, we provide a structured framework for your career development at LoyaltyOne. As you grow in your role, we help you gain valuable experience, enhance your skills and map out a career path that meets your personal goals while furthering our objectives as a business.


We get all new associates on track with a comprehensive overview of our core values and all areas of the business, all within the broader context of the loyalty industry.


Each calendar year associates identify new development goals, and are supported in building effective development plans. We also have a unique program where you have the opportunity to build a relationship with your manager’s manager, specifically focused on career planning.


Associates are encouraged to map out a personalized career development plan utilizing our Career Pathways resources. These tools outline the job and career options at LoyaltyOne, as well as the skills and experience required to achieve your specific career goals.


We provide a variety of learning resources to support associates in their learning and development, including a learning management system with over 6,000 web-based courses and thousands of best-in-class books, book summaries, research reports and best practices.


If further education will advance your LoyaltyOne career, we’re ready to help. Permanent associates can receive financial support to attend accredited university or college courses, as well as classes to acquire and maintain their professional designations.

The Rewards of Working at LoyaltyOne

At LoyaltyOne, you’ll earn a competitive base salary with a bonus plan, as well as flexible benefits and our popular buy-a-vacation option. Need a day to yourself? As an employee, you’ll get two “Loyalty” personal days each year on top of your standard vacation package. Plus, if you’re a stock market investor, you can take advantage of our discounted stock purchase plan.

Other benefits include:

• Group RRSPs & company match

• Maternity top-up

• Wellness subsidy

• Scholarship program

• Automatic Gold AIR MILES® Collector status

• Company-wide peer-to-peer recognition program

• President’s Circle Awards

• Service anniversary recognition program

• Paid 2-week sabbatical for every 5 years of service


Student Opportunities at LoyaltyOne 

As a student, you’ll be tasked with rewarding, challenging and impactful work. You’ll also have access to our fantastic employee amenities and benefits. LoyaltyOne offers students the ability to work in nearly every area of our company.

You’ll learn about the business of loyalty, make connections with industry veterans, and explore future career possibilities while working alongside some of the best-known brands in the marketplace.

Check your school’s Career Centre for job postings in these exciting teams:

-      Client Services

-      Consumer and Business Intelligence

-      Finance

-      Human Resources

-      Information Technology

-      LoyaltyOne and AIR MILES Marketing

-      Strategy and Corporate Development

-      Sustainability

LoyaltyOne Reviews

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Approve of CEO
LoyaltyOne President and CEO Bryan A. Pearson
Bryan A. Pearson
147 Ratings
  • "I like working for loyaltyone"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Quality Engineer in Toronto, ON
    Current Contractor - Quality Engineer in Toronto, ON
    Neutral Outlook
    Approves of CEO

    I have been working at LoyaltyOne as a contractor (More than a year)


    Loyaltyone has a very good culture of respecting people, simply put, you can see smiling faces around the office and I like it a lot, this is my second time working for the company as an it consultant


    Location might be the biggest con

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LoyaltyOne Photos

LoyaltyOne photo of: 351 King Street E.
LoyaltyOne photo of: LoyaltyOne
LoyaltyOne photo of: .
LoyaltyOne photo of: WeCloudData Meetup May 2018
LoyaltyOne photo of: WeCloudData Meetup May 2018
LoyaltyOne photo of: WeCloudData Meetup May 2018
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LoyaltyOne Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (3)  

    Business Analyst Interview

    Anonymous Employee in Toronto, ON
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through a recruiter. The process took 2+ months. I interviewed at LoyaltyOne (Toronto, ON) in June 2016.


    very relaxed, we want to see if you have the right fit to join the team, this is what matters most for them. Also, they contact me because they know I have the skills, so no test was required

    Interview Questions

    • several scenarios, discussions about your career, your expectations, how you act with external clients   Answer Question
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LoyaltyOne Awards & Accolades

  • Best Employers in Canada, Aon, 2019
  • Canada's Greenest Employers, Mediacorp Canada, 2018
  • Canada's Most Admired Corporate Culture, Waterstone Human Capital, 2018
  • Best Workplaces for Women, Great Places to Work, 2018
  • Canada's Top Employers for Young People, Canada's Top 100, 2018
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