Working at LoyaltyOne |

LoyaltyOne Overview
Toronto, ON
1001 to 5000 employees
Alliance Data
Subsidiary or Business Segment
Business Services
$2 to $5 billion (CAD) per year
LoyaltyOne is a global leader in the design and implementation of coalition loyalty programs, customer analytics, and loyalty services for Fortune 1000 clients around the world. With over 20 years of experience, we operate some of the world's most effective ... Read more

Mission: Everything we do is rooted in our values―passion, curiosity, authenticity, collaboration, and simplicity―and at the foundation of all of our strategic priorities is our unique culture. As our talented and united team strives towards our ultimate goal of ... Read more

Company Updates

  • Jeremiah Brenner shares his story and what it takes to become a Manager of Corporate Responsibility with a leading sustainability company.

    Jeremiah Brenner. Manager of Corporate Responsibility. LoyaltyOne.

    How do you get to become a Manager of Corporate Responsibility with a leading sustainability company? Persistence. That's the career path and advice of Jeremiah Brenner, Manager of Corporate Responsibility with LoyaltyOne. Building his skills through different work experiences and a Master's degree in the environment and sustainability, Jeremiah eventually found his ...

  • At LoyaltyOne, you’re not just a student, you’re an integral part of our team. Find out why our interns love it here:

    Make Your Mark at LoyaltyOne

    At LoyaltyOne, you're not just a student, you're an integral part of our team. We'll give you the opportunity to explore exciting career possibilities, develop connections, and work with some of the best brands in the marketplace.

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LoyaltyOne – Why Work For Us?

Enriching Relationships

At LoyaltyOne, we know that a more engaged customer can be converted into a more loyal customer. And through our customer-centric solutions, we not only optimize relationships one at a time, we create sustainable improvements in business performance, year after year.

We get you closer to your customers by understanding what really motivates them. And then we help you use those insights to build stronger, more profitable relationships.

With over 20 years of experience building and managing loyalty programs for a global portfolio of clients, we can flawlessly execute a differentiated and scalable plan to enhance your marketing and customer engagement strategies.

Working at LoyaltyOne

There’s a reason we’re recognized as one of the best places to work year after year. We have an amazing culture thanks to the collaboration, dedication, and fun that our teams bring to work every day. Discover our core values, stay up to date with the latest events at LoyaltyOne, get to know our people, and find out firsthand what makes LoyaltyOne such a great place to work.

From our new hires to long-term associates to our leadership, everyone contributes to our unique culture. We’re curious about new and innovative ways of looking at challenges, collaborative in how we tackle them, authentic in our relationships, and passionate about achieving the best possible results for everyone.

We give you more than a place to work, we give you a place to grow your career and we make it a priority to give back to the causes you care about. That’s what sets us apart.

 We ensure all associates have the tools they need to get where they want to go.

At LoyaltyOne, we do great work, and we have fun doing it. Our flexible work arrangements and coaching culture are just some of the ways we help you enrich your life at the office and beyond. We give you more than a place to work - we give you a place to grow your career and give back to the causes you care about. Our success is built on creating loyalty, and our loyalty lies with you.

We’re a growth company with over 20 years of experience. Renowned as industry thought leaders, we’ve built a roster of clients including global Fortune 1000 companies. You’ll be a part of an energetic, agile team that fosters collaboration and celebrates success.


As you map out your future path, we’ll support you every step of the way. From day one, we provide a structured framework for your career development at LoyaltyOne. As you grow in your role, we help you gain valuable experience, enhance your skills and map out a career path that meets your personal goals while furthering our objectives as a business.


We get all new associates on track with a comprehensive overview of our core values and all areas of the business, all within the broader context of the loyalty industry.


Each calendar year associates identify new development goals, and are supported in building effective development plans. We also have a unique program where you have the opportunity to build a relationship with your manager’s manager, specifically focused on career planning.


Associates are encouraged to map out a personalized career development plan utilizing our Career Pathways resources. These tools outline the job and career options at LoyaltyOne, as well as the skills and experience required to achieve your specific career goals.


We provide a variety of learning resources to support associates in their learning and development, including a learning management system with over 6,000 web-based courses and thousands of best-in-class books, book summaries, research reports and best practices.


If further education will advance your LoyaltyOne career, we’re ready to help. Permanent associates can receive financial support to attend accredited university or college courses, as well as classes to acquire and maintain their professional designations.

The Rewards of Working at LoyaltyOne

At LoyaltyOne, you’ll earn a competitive base salary with a bonus plan, as well as flexible benefits and our popular buy-a-vacation option. Need a day to yourself? As an employee, you’ll get two “Loyalty” personal days each year on top of your standard vacation package. Plus, if you’re a stock market investor, you can take advantage of our discounted stock purchase plan.

Other benefits include:

• Group RRSPs & company match

• Maternity top-up

• Wellness subsidy

• Scholarship program

• Automatic Gold AIR MILES® Collector status

• Company-wide peer-to-peer recognition program

• President’s Circle Awards

• Service anniversary recognition program

• Paid 2-week sabbatical for every 5 years of service



As a student, you’ll be tasked with rewarding, challenging and impactful work. You’ll also have access to our fantastic employee amenities and benefits. LoyaltyOne offers students the ability to work in nearly every area of our company.

You’ll learn about the business of loyalty, make connections with industry veterans, and explore future career possibilities while working alongside some of the best-known brands in the marketplace.

Check your school’s Career Centre for job postings in these exciting teams:

-      Client Services

-      Consumer and Business Intelligence

-      Finance

-      Human Resources

-      Information Technology

-      LoyaltyOne and AIR MILES Marketing

-      Strategy and Corporate Development

-      Sustainability

LoyaltyOne Reviews

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Approve of CEO
LoyaltyOne President and CEO Bryan A. Pearson
Bryan A. Pearson
79 Ratings
  • "Amazing first impressions with the organisation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON


    The Interviewing, Onboarding and Orientation into the business has been an incredible journey. Absolutely wonderful and welcoming experience.


    No cons within the first few weeks

See All 159 Reviews

LoyaltyOne Interviews



Getting an Interview

Getting an Interview





    Software Developer Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Negative Experience
    Average Interview


    I applied through a recruiter. I interviewed at LoyaltyOne (Toronto, ON).


    Quite lengthy but simple. 2 people interviewed me. One of the two was a bit cocky. I thought it went well until they sort of asked me if I would be interested in a QA position. Once I said no, the interview ended, which made me think that they were hiring for a QA and not for a developer.

    Interview Questions

See All 40 Interviews

LoyaltyOne Awards & Accolades

  • Canada's Top Employers for Young People, Canada's Top 100 Employers, 2017
  • Canada's Best Employers 2017, AON Hewitt, 2016
  • Canada's Greenest Employers, Canada's Top 100 Employers, 2016
  • Best Employers in Canada (Platinum Level), AON Hewitt, 2016
  • Greater Toronto's Top Employers, Canada's Top 100 Employers, 2016
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