Working at JOEY Restaurants | Glassdoor.ca

JOEY Restaurants Overview

Vancouver, BC
501 to 1000 employees
1992
Company - Private
Casual Restaurants
$10 to $25 million (USD) per year
The JOEY Restaurant Group is the leader in the premium casual dining market. We have been delivering exceptional dining experiences within a fun and lively setting since 1992 and currently operate more than 36 locations across Canada, Washington and ... Read more

Mission: Getting it Right the First Time

Company Updates

  • Life at JOEY is about what can be - not what is.

    http://glassdoor.com/slink.htm?key=vQLG4

  • When we say our menu is Globally Inspired, we mean it, we travel the world. When we say you will grow here, we mean it, we let the best teach you first hand. When it comes to education, we spare no expense. Starting September 15th, follow @joeycareers “My Story” on Instagram to experience our educational Chef Trip through the eyes of Executive Chef Chris Mills and his army of Chefs, as we share live footage from Morocco and Portugal.

    JOEY 2017 Chef Trip

    Uploaded by JOEY Restaurants on 2017-08-30.

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JOEY Restaurants – Why Work For Us?


OUR GOAL IS TO DELIVER THE ULTIMATE IN CASUAL DINING

We travel the world to discover bold flavors, then turn them into signature recipes. Our people are masters of their craft, committed to creating a memorable experience for every guest. Our rooms are vibrant and polished, but without a trace of pretension. We live by a simple credo: “Get it right the first time.”

WHERE IT ALL BEGAN

Like many members of the management team at JOEY, our President and CEO Jeff Fuller started his remarkable journey flipping burgers, washing dishes, and sweeping the parking lot.It’s called paying your dues, learning the business from the ground up, and understanding what it takes to succeed. “If there’s a secret,” he says, “it’s hard work, unwavering commitment to the customer, and putting together a team of the very best people you can find. ”Jeff had already absorbed valuable lessons from his family’s successful businesses before he struck out on his own to introduce a brand new concept in casual premium restaurants.The first JOEY opened in 1992 and, as word spread, demand grew so quickly that it wasn’t long before a second location was in the works.

Meet Kathryn Oliver

Manager of Training and Development, HR Department

April 2015

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 Why did you choose to work for JOEY Restaurants and what drives you every day?

I began working for JOEY as a part time job to support me while I completed my last semester at the University of Calgary. I chose to work for the company because my roommate at the time was working for them, and with zero experience serving I was optimistic that with a good reference, they would give me a shot. I quickly fell in love with the amazing people, the delicious food and drinks, and most of all, the culture. I’m driven everyday by the people I am surrounded by. I work with some of the most innovative, creative, and dedicated individuals, and wake up every day being proud of the company I work for.

In your opinion, what makes JOEY a great place to work?

Well I wouldn’t be a true HR advocate if I didn’t say the people. I truly believe that great people surround themselves with great people, and that is exactly what this company has done. People at JOEY have an extreme passion to learn and a drive for perfection, and working in this type of environment is inspiring. JOEY has become my family, and it is a group that I trust with everything.  JOEY is also a company that believes in developing its people, and this is something I have experienced first-hand. With our training and development programs, we are able to support our people to progress along their path, wherever it may lead them.

 What advice would you give those who are just starting their career in Hospitality and HR?

Make sure you love what you do and surround yourself with people who believe in you, challenge you, and make you better. Every team I have been a part of at JOEY has inspired me and has been there to remind me every day why I do what I do, and love it.

 You are the creator and master-mind behind JOEY Campus. Tell us about your vision!

I adopted JOEY Campus two and half years ago and it has become my baby! The site is a wealth of information and for many, an introduction to what it means to work for the company. Campus is what we use to share information and give our partners and managers the tools and resources they need to succeed. My goal is to turn Campus into a learning management system in the next year.

Follow us!

To learn more about T&D "JOEYEd" and your Path to Mastery at JOEY Restaurants, visit our website at www.joeyrestaurants.com/careers


Meet Matin Momtazi

Manager of Retail Systems at JOEY Restaurants, IT Department

March 2015

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At JOEY, we are more than meets the eye. We are a group of driven individuals who are passionate about food, hospitality and creating environments where our teams can grow, learn and discover their true potential. We call each other partners, not employees and our teams, our family. Read on to find out more about Matin and what it's like to work on the IT team at JOEY Restaurants.

What attracted you to your role at JOEY?

When I joined, my role was focused on improving technical support. Some recruiters I talked to advised me to skip the role because it could be seen as a step backwards from previous roles, but I wasn’t looking for a job title, I wanted to get people excited and inspired while they did the same for me. I saw that as a real possibility when reading the charter that hangs on the wall at head office. It wasn’t long after I got hired that I saw the limitless potential of working at JOEY IT. Over the years my responsibilities and everything that comes with new responsibilities has grown. Since this job is in line with my personal values it also supports my personal growth as well.

In your opinion, what makes JOEY a great place to work?

What makes JOEY a great workplace is also what makes it a great restaurant for our guests. My favorite quotes right now goes ‘You are not a team because you work together. You are a team because you trust, respect and care for each other.’ Ultimately, we all want to feel that the people in our world are those we can trust, respect, care for and vice versa and JOEY fosters that view. It also promotes the idea that being a performance based organization and having fun while you’re ‘killin’ it’ go hand in hand.

Is there a particular person that you can say has mentored you on your path at JOEY Restaurants? If so, who was it and how did they make you a better leader?

There are plenty of people at both the restaurants and head office that inspire me to be a better leader. One quality they share is the courage to stand up for our values and challenge me, themselves or others to consider alternatives to prevailing systems. When you’re opening a space for a perceived limit to be pushed, you’re leading.

If I wasn't working in IT, I would be:

Recording Engineer or high school Teacher. A recording engineer works on the production side of music making. I think I have more aptitude for working with sound at the frequency level or at least on the compositional side than say playing the guitar or singing. I also spent a lot of time in high school thinking about how bad some teachers were and what I would do differently if I were in their shoes. Twelfth grade English seems like it would be a rewarding endeavor. Maybe even phys-ed? Those dudes were the worst.

What is your guilty pleasure?

Cheeseburgers. I grew up in Winnipeg and we have the best cheeseburgers on the planet. Every time I’m home, I’ll check out Dairi-Wip, VJ’s or one of the other dozen burger shacks (they’re literally shacks) for a ‘Fatboy’. If the burger shack and doesn’t have a Fatboy on the menu, it’s not a real cheeseburger!

Fun things you may have not known about Matin:

The head office culinary team inspired me to start baking bread at home. The naturally leavened, sour dough variety which involves the maintenance of a living starter and 18 hours from start to finish. I also shoot photos on 135mm film. You can check out my photos here: https://instagram.com/matin.momtazi/. If you want to check out my bread you’ll have to drop by the head office. I’ll bring in a fresh baked loaf from time to time.

Follow us!

Follow me, Matin Momtazi and @JOEYCareers on Twitter! I try to post something worth sharing at least once a day. Find me here: https://twitter.com/matinmomtazi and our careers team at https://twitter.com/joeycareers.

To learn more about IT and your path at JOEY Restaurants, visit our website at www.joeyrestaurants.com/careers


Meet Chef Kaiser, one of our talented Regional Chefs in Calgary, AB and Accredited Certified Coach with JOEY Restaurants.

  February 2015

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Chris, what is it about cooking that inspired you to pursue it as a career?

The team work and competitive spirit of the kitchen brigade has always kept me inspired!

JOEY employs over 3000 partners throughout Canada and the US and continues to grow at a rapid pace. What traits do you look for in a potential candidate who is interested in joining your team?

We look for Coach-ability, Vulnerability, Humility and Care. These four traits are tops on my list and are very important to us when hiring at JOEY.

JOEY Restaurants has an incredibly strong Coaching Culture; you are one of 10 Accredited Certified Coaches within the company. Can you tell us how you became a coach and what it means?

I earned my ACC last year and am very proud of the countless hours of coaching that went into it. We partnered with Essential Impact five years ago and they not only taught us how to coach they inspired a change in the way we operated our company. Today we have a coaching culture in JOEY. Read more about our Coaching Culture here.

Is there a particular person that you can say has mentored you on your path at JOEY Restaurants? If so, who was it and how did they make you a better leader?

I’ve had many mentors along the way but the people that stick out are the ones that influenced me during my early years. Al Jessa, CCO, Brian Plumber, GM Kelowna Dean Botteril, Chef Kelowna and Chuck Currie to name a few.

JOEY has a three year Apprentice Training program for Chefs who want to attain their Red Seal Certification, as well, host a variety of in-house culinary competitions for their partners. Do you have any fun competitions coming up in Calgary?

Our annual Certified Angus Beef competitionhappens this Sunday at JOEY Eau Claire with apprentices from all six of our Calgary locations. The contest has 12 teams of two competing for the grand prize which is a trip to the JALAS in Vancouver! We have chosen 12 countries and they must create one entrée, six plates of each using Certified Angus Beef. Their dish must be indigenous to the country's flavors and ingredients. This was a huge success last year for us! Check out the 2014 video here.


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Your career revolves around cooking and food. When you have a night off, are you more likely to cook for yourself or go out to eat?

More likely to cook at home and practice some of my CCC dishes on my partner. The part I love the most about cooking is inviting a group of friends over to my place and watching how great food and wine can create conversations and laughter. JOEY gives me the perfect stage to perform this and practice some of my CCC dishes with my partner.

Fun things you may not know about Chris!

Favorite food? Thai cuisine

Lucky number? #2

Favorite sport? Crossfit

Join Chef Kaiser and the talented culinary team in Calgary by applying online today and be sure to keep stay up to date with JOEY Careers on Facebook and Twitter and Instagram.

 

From Line Cook to Payment Services Coordinator

Meet Christian Knowler

January 2015

Christian started his career with JOEY in November 2009 as a line cook. He had five years of experience in the restaurant industry in various restaurants, but was intrigued by what JOEY had to offer. Read his #MyJOEYStory here.

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I AM JOEY “All work and no play?” That’s not us! We have a performance-based culture. We expect the best, and we reward the best.

START BY OPENING A DOOR

We don't expect you to be an expert when you walk through our doors. What you must have is a relentless drive to learn and grow.

OPPORTUNITIES AT JOEY

To apply online visit : www.joeyrestaurants.com/careers.

Front of the House

Our team is engaging, caring, and guest-centered. The goal is simple – to make every guest feel cared for and special. We call this the JOEY Experience®.

 
Learn to Manage a Business • Develop Leadership Skills • Access Formal Education
 

Back of the House

At JOEY, you can acquire the knowledge, experience, and confidence needed to prepare for their Red Seal certification. In addition to our culinary apprenticeship program, we facilitate in-store culinary competitions, quick-fire challenges, and black-box challenges.

 
Red Seal apprenticeship • Develop leadership capabilities • Opportunity for advancement
 

Behind the House

Our head office is located in downtown Vancouver, BC, our work environment is high energy and creative. While we laugh a lot, we have extremely high expectations of each other.

Interested in joining the team? Opportunities might be available in Design, Construction, Culinary, Culinary Operations, Finance, Purchasing, Marketing, Bar Operations, Human Resources, I.T., and Training & Development.

Apply today with your resume and cover letter to careers@joeyrestaurants.com.

 


JOEY ED

We take a 360-degree approach to people development. We've created learning paths for management training, leadership development, and business education. We call this your Path to Mastery.

Scholarships and Courses

We are all about being masters of our craft and pursuing excellence. Our programs support mastery in four distinct areas – Business, Leadership, Coaching, and Culinary. In 2015,  three more talented JOEY partners have been selected to receive a scholarship to RRU as an opportunity to complete their certification!

Field Trips

Life is a learning lab. Our operators scour the globe to find the best recipes, trends, and service standards. Check out our YouTube channel for a glimpse at some of these adventures.


Our Executive Chef, Chris Mills, leads the culinary department mentoring promising talent. Chris has created a variety of culinary programs for our partners so that they have the ability to learn, grow and discover their full potential.

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JOEY Apprentice program

At JOEY, we encourage our cooks and sous chefs to achieve their Red Seal certification. Working under a JOEY Red Seal Chef in an industry leading three-year training program, our apprentices build a solid foundation through in-house projects and culinary school.

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Culinary Culture & Culinary Club

We are very proud to have one of the healthiest Culinary Apprenticeship Programs in Canada and are in partnership with the Cordon Bleu, Seattle to where we have created a JOEY-led Apprentice program for our partners. We are a casual dining restaurant that takes a detailed passionate approach to cooking. Our cooks are preparing the same dishes day to day so to inspire better quality in their execution we have created a strong culinary culture within our stores.

We have partnered with culinary schools and education programs in each of the regions we operate in and send our kitchen partners to school and support them through their education. We organize culinary clubs in our stores and host culinary competitions, quick fire and black box challenges to drive the development of culinary skills and learn about dishes and cuisines that JOEY does not offer on our menu. The chefs also organize field trips to our suppliers to learn about the origin of our ingredients and how to prepare them.

Connect with us on Instagram through @JOEYCareers to see our amazing culinary dishes created by our Apprentice team.

Chef's Italy Trip 2013




JOEY Restaurants Reviews

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Jeff Fuller
85 Ratings
  • Featured Review

    Helpful (4)

    "Coaching Environment and Training"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
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    Current Employee - Anonymous Employee
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    Approves of CEO

    Pros

    The environment is one of support and development, and the company is dedicated to bringing their employees to a better place than when they began working with the company. Not only is JOEY Restaurants interested in the career development of their employees, they also focus on personal goals, physical health and community.

    Cons

    The only thing that I can think of that could be a negative thing about working with JOEY Restaurants is that the company is growing quickly and expanding significantly each year, so for those who don't like change, it may be challenging. That being said, challenge is good.

See All 204 Reviews

JOEY Restaurants Photos

JOEY Restaurants photo of: Leadership Development programs
JOEY Restaurants photo of: JOEY Head Office
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JOEY Restaurants Interviews

Experience

Experience
63%
20%
17%

Getting an Interview

Getting an Interview
40%
34%
17%
6
3

Difficulty

2.4
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  1.  

    Server Interview

    Anonymous Interview Candidate in Toronto, ON
    Declined Offer
    Negative Experience

    Application

    I applied online. I interviewed at JOEY Restaurants (Toronto, ON).

    Interview

    Asked me to come in for interview with a certain manager who said she was looking at my resume, when I came in that manager was not there and they made me will out an application that basically rehashed what was on my resume. I changed my schedule to come in at that time and date as well. Was called back but won't be going.

    Interview Questions

    • What is your availability/experience   1 Answer
See All 71 Interviews

JOEY Restaurants Awards & Accolades

  • Canada's Top Employers for Young People, Eluta, 2016
  • Best Workplaces in Canada - Large and Multinational, Great Places To Work, 2015
  • Canada's Top Employers for Young People, Canada's Top 100 Employers, 2014
  • Best Workplaces in Canada, Great Place to Work Institute, 2014
  • Best Workplaces in Canada (1000+ Employees), Great Place to Work Institute, 2012
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