Working at IT Glue |

IT Glue Overview

Vancouver, BC
51 to 200 employees
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable


IT Glue is an award-winning Software-as-a-Service (SaaS) documentation app with headquarters in Vancouver’s historic Sun Tower. Our app helps MSPs save time and scale their businesses through documentation and automation.

We’re ... Read more

Mission: Our Core Purpose, Freeing Minds™, defines perfectly why we exist. By removing the burden of memorizing processes and documentation, we allow your people to focus on more valuable and inspiring initiatives. We release your leadership to focus on growing and improving ... Read more

IT Glue Reviews

  • "New management = great things happening"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Positive Outlook
    Disapproves of CEO

    I have been working at IT Glue full-time (More than a year)


    Previous CEO and toxic father in law are gone. This is easily the biggest pro and I hope previous reviews are taken with a grain of salt.
    Teams are communicating better than ever before - seems like exec team has finally found their groove without an absent (yet micromanaging) ceo.
    New owners are focusing on cool product development and metrics, less loosey-goosey/finger to the wind measurements of success.
    "Red tape" isn't an issue with new owners, we still get to do what makes sense for us as a company.
    Culture seems to be coming back after some darker times.


    Some people are leaving, because they don't want to have metrics. That is kind of a good thing though too, as we need driven people to make things work.
    Haven't had much in the way of team outtings/team building lately. Would like to see a little more team building efforts made by managers in future. I understand that during an acquisition, this stuff can get lost.

    Advice to Management

    Keep the communication flowing to people.
    Town halls are key as we partner more with Kaseya.
    Let staff continue to do what they are good at :)

See All 30 Reviews

IT Glue Photos

IT Glue photo of: Thanks for visiting IT Glue. Come on in and let us show you around!
IT Glue photo of: ...And who said that the #GlueCrew doesn't know how to have fun?
IT Glue photo of: The Kraken Arms is a great place where we take our breaks or hang out for special events
IT Glue photo of: Welcome to the Kraken Arms, the in-house pub at IT Glue!
IT Glue photo of: Our office has several breakout areas where team members can discuss ideas or just work on their own
IT Glue photo of: Our meeting rooms are nautically-themed, in keeping with the kraken as our mascot
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IT Glue Interviews



Getting an Interview

Getting an Interview





    Administrative Assistant Interview

    Anonymous Interview Candidate in Vancouver, BC
    No Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 2 days. I interviewed at IT Glue (Vancouver, BC) in October 2019.


    A phone call interview, they sent you an email and schedule the time with you, so it is good you get to choose. And the phone call interview is 30 min, thry will mostly ask you about the work experience.

    Interview Questions

See All 8 Interviews

IT Glue Awards & Accolades

  • Best Productivity Solution, ASCII Group - Newport, RI, 2016

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