Working at Hootsuite |

Hootsuite Overview

Vancouver, BC
501 to 1000 employees
Company - Private
Information Technology
$100 to $500 million (CAD) per year
Hootsuite is the world's most widely used social media relationship platform. Thousands of global enterprises, including 744 of the Fortune 1000 companies, trust us to collaboratively manage social media accounts across the social web. And we're ... Read more

Hootsuite Reviews

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Ryan Holmes
114 Ratings
  • Helpful (1)

    "The name of the game is hustle!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Vancouver, BC
    Current Employee - Customer Success Manager in Vancouver, BC
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time (More than a year)


    Very strong company culture that is spoken about all the time but until you work here you don't realize how much it affects you day in and day out in the most positive of ways. You actually enjoy your work. From your business decisions to your reviews to how you conduct yourself on internal Facebook it's truly amazing to see how our culture is actively formed, discussed and evolving. You have the ability to speak freely and actually shape the culture. The thing is you have the ability to do whatever you want at Hootsuite. Whether that's do nothing and wait for something to happen to you or whether that's to send a global email to run a program - it's completely up to you. People who can take advantage of that and who can take initiative do well. People who wait for instructions and complain about things that are entirely in their control to change do not do well. We recently had an incident where yes our CEO as you may already have heard sent a prank number to a male reporter. Those who work with him or know him know that it was a genuine mistake with long standing repercussions but what evolved from that internally is honestly quite special and made us all feel even stronger about the fact that we work at an amazing workplace and for an amazing CEO. We are close knit and think the outcome of it internally brought us all closer together as a company. A lot of ownership and heartfelt sentiment internally with a measure to do better moving forward not just in our dialogue but in our actions. We had honest and open discussions and I couldn't be prouder to work with a team that may stumble but constantly strives to be better every single day. It's easy to point fingers from outside or as a new hire but I work with a lot of people who really care, are super honest and radical and speak their minds. It's not a koolaid drinking company any longer. We have a lot of people that are in it to win it and are here to go the distance. Amazing leadership team. Executives are some of the best, most caring and personally involved in their team I've ever seen. They truly care and are invested in their team. When it comes to female diversity it's been great to see C level like Traci Mercer, Kirsty Traill who's brilliant, Penny Wilson who has an amazing mind, Candice Pederson, Dipti EMEA, Elizabeth for community, Leila one of the best CSM's, Crystal and Gillian in APAC, Susan Perry, Ashley Penning, Lara, Karolina, Michelle, Niamh in UK, strong females all across the globe and very tight knit globally. Coffee syncs and coffee chats are a great way to reach out to anyone from C level to someone across the globe. Everyone is very open to meeting you just need to put something in their calendar and you have the opportunity to pick some of the best minds in the business over coffee. #Randomcoffee also very cool way to get to know people in the company and connect with different departments via internal coffee match up system. Read a review complaining about the amount of work. This is a tech company, you get recognized and paid with bonuses or RSU's and promotions if you work hard. If you want a 9-5 where you clock in at 8:59 and clock out at 4:59 this isn't the job for you. My boss has never told me to stay late or expected me to have an email read at 11pm. Working hours are 100% respected but you have your own book of business and your own work to manage. I essentially make my own hours if you work really hard one evening you come in a little late the next morning or you work from home - that's called real life. You get what you have to do done. Great opportunities to work from different offices across the globe as well and save some vacation time if needed.


    Some newcomers have heard of Hootsuite but think its a place where you can just come and drink beer on the roof instead of actually having to work. They often find it hard to adjust the perception they had in their mind and haven't worked long enough with the company to realize we are still growing and expect everything to be done for them rather than them using their own brains or initiative to get things done. They usually don't last long and then leave bitter reviews! Those newbies aside the only con is our HR team that don't focus on internal candidates globally enough. People have been given visas or are looking to stay permanently but HR does not do anything to help facilitate the next step. Employees often waiting till a week before having to move countries before realizing if they get to keep working with the company or not. Employee completely on their own for securing their next position regardless of seniority. Seen it happen to a few friends who had come into Canada on visas but luckily they were able to get PR. HR did not help or help move to different offices where they could have worked.

    Advice to Management

    Middle management may be focusing too hard on their own careers and next promotion step. Promote your team, promote your staff, in turn you will be promoted. Don't look for your next promotion without having your staff lined up for theirs!

See All 195 Reviews

Hootsuite Interviews

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  1. Helpful (2)  

    People (HR) Interview

    Anonymous Interview Candidate in Vancouver, BC
    No Offer
    Negative Experience
    Average Interview


    I applied through a recruiter. The process took 1+ week. I interviewed at Hootsuite (Vancouver, BC).


    Was contacted about their interest in me for a role in their People (HR) department. Had a phone interview and then was invited for an in person interview. After the interview, never heard back from them, no email, no call, nothing. For a big and growing company, their recruitment practices were extremely unprofessional.

    Interview Questions

    • There weren't any difficult questions, basic questions asking about previous experience.   Answer Question
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