Working at Hootsuite | Glassdoor.ca

Hootsuite Overview

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Vancouver, BC
501 to 1000 employees
2008
Company - Private
Internet
$100 to $500 million (CAD) per year
Unknown

Hootsuite Reviews

  • Helpful (3)

    "All-around a fair and interesting work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Consultant in Toronto, ON
    Former Employee - Solutions Consultant in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hootsuite full-time (More than a year)

    Pros

    Before I go on, quick note: everything varies team to team, leader to leader. If you're considering working at Hootsuite, I strongly recommend speaking to a few people currently on the team you're interested in joining.

    -Flexible work culture: Employees are trusted to fulfill their responsibilities on their own accord. Work times, locations, and approach can all be molded to your lifestyle. This of course varies team-team though. I also felt that most colleagues were relatively easy-going.

    -Collaborative: Generally, in my experience, teams are collaborative and open to cross-silo input.

    -Room for Creativity: Despite Hootsuite's size, there are processes that are lacking or outdated. As such, there's room to shape the role that you're in and bring new ideas forward. I never felt beholden to a certain approach to anything.

    -Interesting Product, Ecosystem, and Partners: Hootsuite is so much more than the simple social media scheduling tool you may know about. There's several modules within the enterprise platform, multiple partners to resell, and 200+ tech ecosystem integrations - all of which make selling and supporting Hootsuite intellectually more interesting than you may think.

    Broad Scale: Hootsuite has an impressive footprint across small, medium, and large businesses, across multiple verticals. This helps reduce monotony in sales + service roles.

    Cons

    While I really enjoyed working at Hootsuite, every pro listed above does come with a downside.

    Product Strategy: The product direction can be spread between to SMB, Mid-Market, and Enterprise needs. It's challenging to do anything particularly unique with that broad of a focus.

    Visibility = Work Quality: At times, it feels like the ability to sell your work internally is equally important to the actual work that you do. There's so much happening at all times, so you do need to invest time into internal visibility in order to gain recognition and respect internally. As such, there can be unintentional bias against introverts or employees that don't focus on this. This could just be a reality in larger companies though (I came from smaller companies <100 people where the internal schmoozing / selling was as necessary).

    Pace: While the business is still growing, it's no longer in hyper-growth mode. If you're looking for something extremely fast paced, this isn't it.

    Advice to Management

    -Invest more time and energy meeting and understanding our customers
    -Invest in market segmentation and focus accordingly (which admittedly was happening when I left)
    -Don't be afraid to be honest, vulnerable, and transparent internally. Own and explain mistakes. Not everything has to be on the up and filled with optimism.

See All 376 Reviews

Hootsuite Photos

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Hootsuite Interviews

Experience

Experience
47%
23%
30%

Getting an Interview

Getting an Interview
71%
8%
7%
7
5
1
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Junior Sales Interview

    Anonymous Interview Candidate in Vancouver, BC
    No Offer
    Neutral Experience
    Easy Interview

    Interview

    I went to the Hoothire event, and the friendliness seemed rather artificial: Time done? Thanks for your time, move along. Perhaps that's the point (considering how many people show up to Hoothire), but maybe extend the time a bit to let people show who they are; short time frames are in no way representative of each individual's personality.

    Interview Questions

    • Tell me about your time as (insert job experience in question here).   1 Answer
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