Working at HomeServe UK | Glassdoor.ca

HomeServe UK Overview

Work Here? Get a Free Employer Account
Walsall, England (UK)
1001 to 5000 employees
1993
Subsidiary or Business Segment
General Repair & Maintenance
$500 million to $1 billion (USD) per year
Unknown
HomeServe is a national home assistance company providing plumbing, drainage, electrics and heating maintenance and repair services through its own network of directly employed and sub-contracting specialist engineers. 2.1 million people in the UK have placed their trust in ... Read more

Mission: To provide our Customers with effortless service in order to free them from the worry and inconvenience of home emergencies and repair.

HomeServe UK Reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
HomeServe UK CEO Martin Bennett
Martin Bennett
392 Ratings
  • Helpful (1)

    "Great place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Planning Manager in Nottingham, England (UK)
    Current Employee - Operational Planning Manager in Nottingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time (More than 10 years)

    Pros

    A company that puts its employees first who then do there best for our customers.Always looking at ways to improve.

    Cons

    Great leadership with a great office environment and train centre.
    Plenty of opportunity to progress.

    Advice to Management

    Keep driving our people and customer charter.

See All 535 Reviews

HomeServe UK Photos

HomeServe UK photo of: Proud to see our new brand identity flying above Walsall FC's Banks's stadium yesterday!
HomeServe UK photo of: Comic Relief 2017
HomeServe UK photo of: Engineer, Toni Oakley-Tulk talking students through her career as an Engineer.
HomeServe UK photo of: Comic Relief 2017
HomeServe UK photo of: 100,000 digital live chats #nationalfishandchipday
HomeServe UK photo of: 33,000 electronic thank you cards
See All PhotosSee All

HomeServe UK Interviews

Experience

Experience
85%
5%
10%

Getting an Interview

Getting an Interview
46%
15%
12%
12
9
6

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Senior SEO & Content Manager Interview

    Anonymous Employee in Walsall, England (UK)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 5 weeks. I interviewed at HomeServe UK (Walsall, England (UK)) in October-2017.

    Interview

    I originally applied for a different role, but HomeServe’s Recruitment Operations Team Leader (Vicki), spotted that my skillset would be a good fit for the Senior SEO & Content Manager role. So, after a quick phone call, Vicki set up an interview with the Head of Communications.

    My first interview was competency based, but felt extremely friendly and informal; which really made the whole experience a happy one.

    The second interview was with the Brand Director and involved a presentation task (which was in-depth, but I really enjoyed putting together) – and again, it felt very friendly and informal.

    From the first phone call with Vicki, through to interviews with the Head of Communications and the Brand Director - this has been the best recruitment process I've experienced (and not just because I got the job): All involved have been very friendly, approachable, and their passion for HomeServe is truly contagious.

    I also wanted to note that throughout the process, Vicki has been constantly at hand to answer any questions – she’s organised, super friendly and fantastic at her job.

    Interview Questions

    • Skillset review & proof of experience. Plus technical SEO knowledge.   Answer Question
See All 65 Interviews

Company Updates

  • Not quite an #Elfie, but it's Christmas jumper day at HomeServe! #WeAreHomeServe

  • Not one, but two Talent award wins! As well as 'Most Progressive Leader' Greg Reed also takes home the EMEA Global Award for 'Best Leader'

See AllSee All

HomeServe UK Awards & Accolades

  • Glassdoor Best Places to Work in 2017, Glassdoor, 2017
  • Best Place to Work, Express and Star Business Awards, 2017
See More

Work at HomeServe UK? Share Your Experiences

HomeServe UK
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or