Mission: To provide our Customers with effortless service in order to free them from the worry and inconvenience of home emergencies and repair.
I have been working at HomeServe UK full-time (More than 10 years)
A company that puts its employees first who then do there best for our customers.Always looking at ways to improve.
Great leadership with a great office environment and train centre.
Plenty of opportunity to progress.
Advice to Management
Keep driving our people and customer charter.
I applied through a recruiter. The process took 5 weeks. I interviewed at HomeServe UK (Walsall, England (UK)) in October-2017.
I originally applied for a different role, but HomeServe’s Recruitment Operations Team Leader (Vicki), spotted that my skillset would be a good fit for the Senior SEO & Content Manager role. So, after a quick phone call, Vicki set up an interview with the Head of Communications.
My first interview was competency based, but felt extremely friendly and informal; which really made the whole experience a happy one.
The second interview was with the Brand Director and involved a presentation task (which was in-depth, but I really enjoyed putting together) – and again, it felt very friendly and informal.
From the first phone call with Vicki, through to interviews with the Head of Communications and the Brand Director - this has been the best recruitment process I've experienced (and not just because I got the job): All involved have been very friendly, approachable, and their passion for HomeServe is truly contagious.
I also wanted to note that throughout the process, Vicki has been constantly at hand to answer any questions – she’s organised, super friendly and fantastic at her job.
Not quite an #Elfie, but it's Christmas jumper day at HomeServe! #WeAreHomeServe
Not one, but two Talent award wins! As well as 'Most Progressive Leader' Greg Reed also takes home the EMEA Global Award for 'Best Leader'