Working at Handy | Glassdoor.ca

Handy Overview

New York, NY (US)
51 to 200 employees
2012
Company - Private
Internet
Unknown / Non-Applicable
Unknown
Founded in 2012 and headquartered in New York City, Handy is changing the way people receive and provide home services. For customers, they turn to Handy for a great experience that provides them with the home cleaning and maintenance services they need: wherever they are ... Read more

Handy Reviews

3.7
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Recommend to a friend
Approve of CEO
Handy CEO Oisin Hanrahan
Oisin Hanrahan
60 Ratings
  • "Its really not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pro Cleaner in Denver, CO (US)
    Current Employee - Pro Cleaner in Denver, CO (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Handy part-time (Less than a year)

    Pros

    Fast cash and you work when you want.

    Cons

    Its not worth the strain you put on your car. Its not worth breaking your back to be underappreciated. If a customer does not respond to you when you arrive. You have the option to report that person as a no show and leave after half an hour. Well guess what. Customers can still leave a rating for you. It a not my fault as the pro who was 20 minutes early and waited 40 minutes, only to be left with no return call or message. I had permission for the app to leave half an hour after the start time. I was still compensates, but the pay is not worth it. Plus, I'm pretty sure I'm being paid at the wrong pay tier. All inquires are handled through email and you will never be able to speak to an actual person. It could take hours or you may not get a reapons at all. If you have to cancel for an emergency
    The fee could cost you more than the job is worth. You will always get paid the same amount no mater how big or messy the house is.

    Advice to Management

    Would be nice to have a more direct customer service than just emailing. Compensation could be raised as well.

See All 620 Reviews

Handy Photos

Handy photo of: Bonnie is a part-time student and cleaning professional
Handy photo of: Zuria is a single mom and uses the Handy platform to find jobs that fit around her schedule
Handy photo of: Zuria has been a pro on the Handy platform for 3 years
Handy photo of: Ashlee is a mom of two who fits cleaning jobs in around her kids daycare schedule
Handy photo of: Handy founders host the monthly speaker series at HQ
Handy photo of: Part of the engineering team at HQ
See All PhotosSee All

Handy Interviews

Experience

Experience
41%
18%
41%

Getting an Interview

Getting an Interview
77%
8%
6%
6
3

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Handy in March-2014.

    Interview

    The interview process was fairly intense. Steps:

    1) Phone Screen
    2) Phone Interview
    3) Project
    4) Phone Interview With A Different Person
    5) In Person Interview (included a beer after)
    6) Offer

    They seemed to assess against ability to do the job, desire to do the job and culture fit.

    Interview Questions

    • How would you tell a potential customer on the bus about Handy?   1 Answer
See All 120 Interviews

Handy Awards & Accolades

  • Crain's NY's 40 Under 40, Crain's New York Business, 2016
  • Forbes 30 Under 30, Forbes, 2015

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