Working at FreshBooks |

FreshBooks Overview

Toronto, ON
201 to 500 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
The FreshBooks story begins back in January 2003, when Mike was running a four person design agency. When it came to billing clients, Word was frustrating to use and wasn’t built to create good looking invoices. Then one day something happened that makes every ... Read more

Mission: If you create value for your customers by applying your time and expertise to other people’s problems, thereby running a service-based business - FreshBooks is built specifically for you. We uphold a longstanding tradition of providing extraordinary customer service ... Read more

FreshBooks – Why Work With Us?

At FreshBooks our philosophy is to Execute Extraordinary Experiences Everyday.
This permeates into everything we do, from our award-winning customer support to how we design our product and the values we live everyday as FreshBookers.

FreshBooks is the #1 cloud accounting solution designed for small-medium sized business owners. Stacked with innovative, intelligent and hardworking employees, our team is growing and continuing to work on one of many common goals: Building the most effective and desirable online accounting application to help a variety of businesses better manage their finances.

Want to make a difference? Whether you are highly, technological focused or have ambition to create and express, FreshBooks is the place for you! We value learning, growth and self-development and look for people who are committed to delivering the best for each other, our customers and stakeholders.

Our People: FreshBooks is all about individual-expression and evolution. You will work with people who embody our values of Passion, Ownership, Results, Change, Honesty, Fun, Empathy, Strive and Trust. Regardless of the position, you will become part of a team made up of unique and talented people all focused on executing greatness for the product, customers and each other.  

We like to take care of our team here at FreshBooks. Here’s a sampling of some Perks & Benefits we offer to our employees:

  • Premium paid employer Health Benefits
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • 3 Paid Volunteer/Charity Days
  • $200 yearly Health & Wellness Credit
  • Onsite Gym & Showers
  • Onsite Massage Therapy, Mediation & Yoga
  • Child and dog friendly environment 
  • Bike racks with repair station 
  • Generous vacation policy
  • Weekly catered lunch
  • Snacks options and beverages

FreshBooks Reviews

  • "World Class Product Design Team. Great Company to work for, learn and grow from in the Global Product Design community."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Designer in Toronto, ON
    Current Employee - Product Designer in Toronto, ON
    Positive Outlook
    Approves of CEO

    I have been working at FreshBooks full-time (More than 5 years)


    - International acclaim design team, best in class & human-centred at it's core.

    - Great Team, working with ambitious and talented people that are all supportive of you and your success, alongside the success of the company. We're all in it together.

    - Growing quickly with laser focus and strong strategic vision — allowing lots of opportunities to grow into roles that suit your skillset


    - So much to do, so little time. More of an opportunity than a con...

    Advice to Management

    - Continue the world class leadership and support for the individual contributor with mentorship and nurturing growth.

    - Growing fast and furious: remember to keep our original values of customer first, and our unique company culture at the core of that growth to keep our integrity as we scale globally, it's good for the company and good for business.

See All 83 Reviews

FreshBooks Photos

FreshBooks photo of: Working Session
FreshBooks photo of: We take collaboration seriously at FreshBooks.
FreshBooks photo of: Our FreshDogs help with productivity!
FreshBooks photo of: Short Hands on Autism for Austism Awareness Month.
FreshBooks photo of: FreshBooks Announcing our Push Coding Competition Winner.
FreshBooks photo of: 2018 FreshBooks Pride Picnic
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FreshBooks Interviews



Getting an Interview

Getting an Interview




  1. Helpful (6)  

    PHP Developer Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Negative Experience
    Easy Interview


    I applied through other source. I interviewed at FreshBooks (Toronto, ON) in December 2014.


    An employee from the FreshBooks HR Department contacted me with a request for a phone Interview. There was no initiation of contact on my part, as I was currently employed and quite happy with my position and employer. However, I must admit I was curious about FreshBooks. A standard 30 minute HR interview was conducted over the phone the very next day. It was pleasant enough and ended with a promise to contact me in several days to set up a more technical interview. Several weeks later I received an email form the same person apologizing profusely about the delay and another promise that a technical interview would indeed be set up in several days. That was the last time I heard from FreshBooks. I didn't bother contacting them back because quite frankly I was no longer interested. To initiate contact with me and then give me the run around is very unprofessional not to mention just plain rude. Clearly they do not value my time and there is absolutely no element of respect on their part. If this is any indication of how they treat their employees I'm pretty sure I dodged a bullet.

    Interview Questions

    • What kind of technologies are you exposed to in your current position.   1 Answer
See All 99 Interviews

FreshBooks Awards & Accolades

  • Great Places To Work, Great Place to Work Institute, 2019
  • Canada’s Top Small and Medium Employers, Canada's Top 100 Employers, 2019
  • Front Line Customer Service Team of The Year, Stevie Awards for Sales and Customer Service, 2019
  • Great Places To Work, Great Place to Work Institute, 2018
  • Great Places to Work, Great Place to Work Institute, 2017
See More

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