Working at FreshBooks |

FreshBooks Overview

Toronto, ON
201 to 500 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
The FreshBooks story begins back in January 2003, when Mike was running a four person design agency. When it came to billing clients, Word was frustrating to use and wasn’t built to create good looking invoices. Then one day something happened that makes every ... Read more

Mission: If you create value for your customers by applying your time and expertise to other people’s problems, thereby running a service-based business - FreshBooks is built specifically for you. We uphold a longstanding tradition of providing extraordinary customer service ... Read more

FreshBooks – Why Work For Us?

At FreshBooks our philosophy is to Execute Extraordinary Experiences Everyday. This permeates into everything we do, from our award-winning customer support to how we design our product and the values we live everyday as FreshBookers.


FreshBooks is the #1 cloud accounting solution designed for small-medium sized business owners. Stacked with innovative, intelligent and hardworking employees, our team is growing and continuing to work on one of many common goals: Building the most effective and desirable online accounting application to help a variety of businesses better manage their finances.

Want to make a difference? Whether you are highly, technological focused or have ambition to create and express, FreshBooks is the place for you! We value learning, growth and self-development and look for people who are committed to delivering the best for each other, our customers and stakeholders.

Our People: FreshBooks is all about individual-expression and evolution. You will work with people who embody meaningful values like Passion, Ownership, Results, Change, Honesty, Fun, Empathy, Strive and Trust. Regardless of the position, you will become part of a team made up of unique and talented people all focused on executing greatness for the product, customers and each other.  

We like to take care of our team here at FreshBooks. Here’s a sampling of what is available to our employees.

  • Premium paid employer health benefits
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • 3 Paid Volunteer/Charity Days
  • 2 paid Religious Observance Days  
  • $200 yearly healthy living credit
  • Onsite gym / yoga 
  • Child and dog friendly environment 
  • Bike racks with repair station 
  • Generous vacation policy
  • Breakfast everyday and catered weekly lunch
  • Snacks and beverages

FreshBooks Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
FreshBooks Co-Founder & CEO Mike McDerment
Mike McDerment
49 Ratings
  • "Full Stack Developer"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Stack Developer in Toronto, ON
    Current Employee - Full Stack Developer in Toronto, ON
    Positive Outlook
    Approves of CEO

    I have been working at FreshBooks full-time (Less than a year)


    Supportive colleagues, many activities within the office community, catering once a week for the entire office, a gym and other activities to occupy breaks and free time. FreshBooks is nothing short of deserving it's constant nomination for Best Place to Work.


    Apparently a high turnover rate in the recent past, but I've not encountered it - and it couldn't be due to a poor work environment. Not certain about the opportunities to advance in some positions.

See All 69 Reviews

FreshBooks Photos

FreshBooks photo of: FreshBooks Pride Picnic & BBQ: 174 FreshBookers + 1 FreshPuppy
FreshBooks photo of: Our Core Values help us shape team dynamics and guide decisions
FreshBooks photo of: Outside of the FreshBooks' building
FreshBooks photo of: Some of our Core Values: FUN, STRIVE, TRUST, EMPATHY
FreshBooks photo of: Group Shot of some of our FreshBookers
FreshBooks photo of: Some of our fury co-workers
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FreshBooks Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Support Rockstar Interview

    Anonymous Employee in Toronto, ON
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took a week. I interviewed at FreshBooks (Toronto, ON).


    A phone interview to touch base followed by two 2 hour interviews at Freshbooks. After that met one of the founders to touch base and then was notified.

    Great and friendly group of people. All very unique and helpful. Very cool office!

    Interview Questions

    • When was a time when you provided exceptional customer service? What does a 404:error mean? Why do you want to work at Freshbooks? What are your weaknesses? Do you like pineapple on pizza?   Answer Question
See All 75 Interviews

FreshBooks Awards & Accolades

  • Great Places to Work, Great Place to Work Institute, 2017
  • Great Places To Work, Great Place to Work Institute, 2018
  • Best Small & Medium Employers in Canada, Canada's Top 100 Employers, 2018
  • Top 10 Toronto Employer Brand,, 2018
  • Great Places to Work, Great Place to Work Institute Canada, 2016
See More

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