FreshBooks Overview

  • Toronto, Canada
  • 501 to 1000 Employees
  • 2003
  • Company - Private
  • Software Development
  • Unknown / Non-Applicable

Great products start with a flash of inspiration and FreshBooks is no exception. Mike McDerment, FreshBooks' co-founder, found himself frustrated with the current state of invoicing and accounting for a small business owner like himself and decided that there must be a better ...
Mission: Living to our 4E philosophy, FreshBooks' mission is:

Execute Extraordinary Experiences Everday to Help Owners Grow.

FreshBooks Reviews

Recommend to a Friend
Approve of CEO
Don Epperson
Don Epperson
48 Ratings
Featured Review
Current Employee

"Strong culture of collaboration"

Oct. 3, 2022 - Talent Partner
Positive Outlook
Approves of CEO


FreshBooks as a company cares a lot about employees and is constantly exploring new ways to improve the employee experience.


Some processes are more manual than people would like, but they are known and being worked on.
See All 190 Reviews

Diversity & Inclusion at FreshBooks

(80 reviews)

Diversity Programs & Initiatives

D&I took shape at FreshBooks as a grassroots movement (we call it DIBs!). While diversity & inclusivity in the company continues to evolve, our drive and intent to continuously learn, grow and improve has not wavered.

Some of our programs and investments include:

  • Partnership with Dr. Sarah Saska and Feminuity (since 2017): Biennial demographics survey and Foundational Diversity Training Workshops in partnership with Feminuity.
  • Employee Affinity Groups (since 2020): Groups such as B.E.N (Black Employee Network) @ FreshBooks, 2SLGBTQIA+ FreshBookers, and Women @ FreshBooks promote employee engagement and belong
KEY NOT FOUND: diversityAndInclusion.alt

Diversity & Inclusion FAQs

All answers shown come directly from FreshBooks Reviews and are not edited or altered.

Does there seem to be diversity at FreshBooks?

...Very poor lack of diversity in executive roles and management...Read More

Read 12 more responses

FreshBooks Photos

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FreshBooks Interviews

Getting an Interview
Applied online67%
Employee Referral18%

  1. Software Engineer Interview

    Anonymous Employee in Toronto, ON
    No Offer
    Negative Experience
    Easy Interview

    I applied through a staffing agency. The process took 3 weeks. I interviewed at FreshBooks (Toronto, ON)


    The first call was with HR The second chat was a bit more in-depth in what you've done in the past. You also talk about your successes and failures and how you tackled different things

    Describe past projects and talk about how you tackled challenges

    Answer Question

See All 240 interviews

FreshBooks Awards & Accolades

  • Great Place to WorkGreat Place to Work2022
  • Canada's Top Employer - Greater Toronto's Top EmployersCanada's Top Employer Awards2022
  • Great Place to Work Certified, Great Place to Work, 2021A Great Place to Work2021
  • Great Places To WorkGreat Place to Work Institute2019
  • Front Line Customer Service Team of The YearStevie Awards for Sales and Customer Service2019

Popular Careers with FreshBooks Job Seekers


FreshBooks FAQ

(33 Questions)

All answers shown come directly from FreshBooks Reviews and are not edited or altered.

See questions about:

Does FreshBooks offer vacation time?

...Amazing time off and parental leave policy....

January 8, 2021

Read more

See 2 more answers

People Also Ask about FreshBooks

Employees rate FreshBooks 4.2 out of 5 stars based on 190 anonymous reviews on Glassdoor.

To get a job at FreshBooks, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at FreshBooks and prepare for tough questions.

Overall, 84% of employees would recommend working at FreshBooks to a friend. This is based on 176 anonymously submitted reviews on Glassdoor.

69% of job seekers rate their interview experience at FreshBooks as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at FreshBooks.

72% of employees think that FreshBooks has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at FreshBooks? Share Your Experiences

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