Mission: If you create value for your customers by applying your time and expertise to other people’s problems, thereby running a service-based business - FreshBooks is built specifically for you. We uphold a longstanding tradition of providing extraordinary customer service ...
FreshBooks is the #1 cloud accounting solution designed for small-medium sized business owners. Stacked with innovative, intelligent and hardworking employees, our team is growing and continuing to work on one of many common goals: Building the most effective and desirable online accounting application to help a variety of businesses better manage their finances.
Want to make a difference? Whether you are highly, technological focused or have ambition to create and express, FreshBooks is the place for you! We value learning, growth and self-development and look for people who are committed to delivering the best for each other, our customers and stakeholders.
Our People: FreshBooks is all about individual-expression and evolution. You will work with people who embody meaningful values like Passion, Ownership, Results, Change, Honesty, Fun, Empathy, Strive and Trust. Regardless of the position, you will become part of a team made up of unique and talented people all focused on executing greatness for the product, customers and each other.
We like to take care of our team here at FreshBooks. Here’s a sampling of what is available to our employees.
I have been working at FreshBooks full-time (More than a year)
As someone who is looking to break into the tech industry, this is a great place. There is a lot going on and I am constantly busy. The tech stack is pretty modern and the office has dogs.
The people are the best - I really mean it. The company prides itself on having a strong culture and I think there are some obvious improvements to be made, but overall people seem very happy to come to work.
Management is very transparent, employees are aware of current numbers and investment and they try to keep everyone informed.
The perks aren't as great as some other companies (Shopify, Flipp, PagerDuty, etc) but I think that will come with growth. Lunches only provided one day a week.
Struggling to go from the start up mentality into a full-blown "company", there are some growing pains.
Advice to Management
Keep pushing forward, your employees love you and want to build this product together. I appreciate how transparent you are, but wish that the perks were updated a bit more to reflect other similar companies in the industry.
I applied online. I interviewed at FreshBooks (Toronto, ON) in October-2017.
I applied online and got a response fro HR. The interview process has 4 steps: (1) phone screen by their corporate recruiter, (2) in person interview with one or two members of the team, (3) PPT presentation to a larger team, (4) meeting with a founder. I only got through the first two stages. The HR was very pleasant and kept me in the loop about the status of my application. When I came in for in person interview, I got a tour of the space (they use 2 floors and have expansion plans to a third floor). In the first interview there was a small case study (only 5 minutes) to see your thinking process. The third stage of the interview requires preparation (they give you a week). The presentation is about 40 minutes. The last step (meeting the founder) is informal and there is no special prep required for that. There is about a week gap between each interview phase, so expect the process to take 3-4 weeks.