FreshBooks Overview

  • www.freshbooks.com
  • Toronto, Canada
  • 201 to 500 Employees
  • 2003
  • Company - Private
  • Computer Hardware & Software
  • Unknown / Non-Applicable

CompetitorsUNKNOWN

The FreshBooks story begins back in January 2003, when Mike was running a four person design agency. When it came to billing clients, Word was frustrating to use and wasn’t built to create good looking invoices. Then one day something happened that makes every record-keeper ...
Mission: If you create value for your customers by applying your time and expertise to other people’s problems, thereby running a service-based business - FreshBooks is built specifically for you. We uphold a longstanding tradition of providing extraordinary customer service and building ...

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FreshBooks Reviews

4.0
75%
Recommend to a Friend
89%
Approve of CEO
Don Epperson
Don Epperson
14 Ratings
5.0
Former Employee, less than 1 year

"Great Company with great Values!!"

Nov 21, 2021 - Account Executive
Recommends
Positive Outlook
Disapproves of CEO

Pros

Best work place culture and values I have experienced so far. Senior management is truly made up of great people and live up to their values. Great On boarding experience. Truly approachable people

Cons

Just a minor setback: All this amazing talent is being managed by some truly horrible, incompetent, and disorganized Sales managers. Mediocrity is encouraged as long as you conform to their

Advice to Management

To the company as a whole: Keep up the great work and best of luck!! Please change some of your managers and you will get to your goals sooner. Company has a great story, great people and at the
See All 138 Reviews

Diversity & Inclusion at FreshBooks

4.1
(35 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from FreshBooks Reviews and are not edited or altered.

Does there seem to be diversity at FreshBooks?

...Very poor lack of diversity in executive roles and management...Read More

Read 6 more responses

FreshBooks Photos

+ Add Photo
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FreshBooks Interviews

Experience
Positive67%
Negative24%
Neutral9%
Getting an Interview
Applied online66%
Employee Referral16%
Recruiter12%
Difficulty
2.9
Average
HardAverageEasy

  1. Visual Designer Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied online. The process took 3 weeks. I interviewed at FreshBooks (United States)

    Interview

    I applied and got a response from a recruiter about a week later. We set up a time for a phone screen and it felt a bit rushed. The recruiter arrived to the meeting a bit late and seemed overwhelmed. They ended the meeting early after I confirmed I have a core skill they were looking for for the position and told me I’d move on to the next round with the hiring manager.

    The meeting with the hiring manager went well from my perspective. We went over my work and my experience. Super easy and I genuinely enjoyed the conversation. However, again, rushed interview. While it was a normal amount of time for an interview, the hiring manager kept pressing about the time.

    I understand that recruiters and hiring managers have a lot on their plates and they have other interviews, but it should’ve been a red flag from the start that they were rushing just to get it over with. If that’s the case, at least don’t make it so obvious.

    The hiring manager told me I should hear back from the recruiter within a specified timeframe. At the end of that timeframe, I sent a follow up to the recruiter to stay in the loop, but I never heard back. I followed up again a week later and I still didn’t hear back. The only way I found out I didn’t get the position was through snooping around on LinkedIn. No generic email or anything.

    I’m not upset that I didn’t get the position because there are many more opportunities out there. I’m upset because it really felt like I was disregarded as a professional. I really wanted to be a part of the Freshbooks team at the beginning of the interview process, but if their company culture involves lack of communication and consideration, they did me a favor.
    Interview

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See All 177 interviews

FreshBooks Awards & Accolades

  • Great Places To WorkGreat Place to Work Institute2019
  • Canada’s Top Small and Medium EmployersCanada's Top 100 Employers2019

Popular Careers with FreshBooks Job Seekers

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FreshBooks FAQ

(32 Questions)

All answers shown come directly from FreshBooks Reviews and are not edited or altered.

See questions about:

Does FreshBooks offer vacation time?

...Amazing time off and parental leave policy....

January 8, 2021

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