Working at Costa Coffee |

Costa Coffee Overview

Work Here? Start responding to reviews
Dunstable, England (UK)
1001 to 5000 employees
Subsidiary or Business Segment
$500 million to $1 billion (CAD) per year
Welcome to the ‘Home of Irresistible coffee’, where coffee moments are turned into experiences and sips into smiles. We pride ourselves on serving expertly crafted coffee, whether it’s in one of our inviting stores or from one of our convenient ... Read more

Mission: We're on the lookout for talented individuals to join the Costa family who have a spoonful of passion, a shot of enthusiasm and plenty of flair!

Costa Coffee Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Costa Coffee CEO Dominic Paul
Dominic Paul
23 Ratings
  • "A busy environment to work in but good team Spotify!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista Maestro
    Former Employee - Barista Maestro
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Costa Coffee part-time (More than a year)


    Great team environment. Also a good place to work with customer focus. Management really cared about the store that I worked in.


    Understaffed at busy times. Sometimes felt like you couldn't give the best customer experience because there weren't enough staff on.

    Advice to Management

    Just to ensure that it is always well staffed.

See All 419 Reviews

Costa Coffee Photos

Costa Coffee photo of: Costa Coffee, Wellington Place, Hastings (Photo thanks to Geograph user Oast House Archive, Some Rights Reserved)
Costa Coffee photo of: Our new food-led concept store Costa Fresco
Costa Coffee photo of: Our new food-led concept store Costa Fresco
Costa Coffee photo of: Costa Coffee, Marple (Photo thanks to Geograph user Gerald England, Some Rights Reserved)
Costa Coffee photo of: Andover - Costa Coffee (Photo thanks to Geograph user Chris Talbot, Some Rights Reserved)
Costa Coffee photo of: Costa Coffee
See All PhotosSee All

Costa Coffee Interviews



Getting an Interview

Getting an Interview





    Barista Costa Coffee Interview

    Anonymous Employee in Paris (France)
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at Costa Coffee (Paris (France)) in October-2014.


    Premièr entretien était un entretien collectif environ 10 personnes dans laquelle les employeurs nous avons poser plusieurs questions. J'ai passé au deuxième entretien où ils m'ont fait un offre d'emploi

    Interview Questions

    • Pourquoi Costa coffee?
      Introducez vous?
      Racontez nous d'une mauvaise expérience de travail et d'une bonne expérience de travail.   1 Answer
See All 106 Interviews

Company Updates

  • Costa Coffee has a Coffee Club App! When you fancy a coffee, use the 'Locations' button to find your nearest Costa and filter the search for the facilities you're looking for; we'll even tell you how to get there! Everything is on the app, so you don't have to carry a card anymore. As you place your order with the barista, scanning your phone automatically adds the points to your account. So whether you're new to the Coffee Club or already a member, download the app and sign up or log in, ready to start earning points next time you visit!

    Just for you

    Watch video View our FAQs Download for free today! We're very excited to announce that our new and improved Coffee Club app is now live and ready for you to download! The new app is the easiest way to find a store, collect your points, and learn about exclusive rewards and offers.

  • Costa Coffee are super proud to be partnering with Keep Britain Tidy to support their ‘Big Tidy Up’. Over 600 Costa stores will be doing litter picks in their local area! We hope that you will encourage all of your lovely people within your organisations to do the same check out their website to find out more. #keepbritaintidy #lovewhereyoulive

See AllSee All

Costa Coffee Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Costa Coffee? Share Your Experiences

Costa Coffee
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate