Working at Clarabridge | Glassdoor.ca

Clarabridge Overview

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Reston, VA (US)
201 to 500 employees
2006
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
Unknown
Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to ... Read more

Mission: We put customer feedback to work.

Clarabridge Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark Bishof
8 Ratings
  • Helpful (6)

    "Needs a lot of work here..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA (US)
    Former Employee - Anonymous Employee in Reston, VA (US)
    Doesn't Recommend
    Disapproves of CEO

    I worked at Clarabridge full-time (More than 3 years)

    Pros

    - For a start up good work life balance
    - Interesting industry
    - Good bonus structure and benefits

    Cons

    - For me, my position was terminated as soon as I came back from maternity leave, giving me 2 weeks of compensation.

    - HR is very sloppy , unresponsive and uncooperative , on one occasion they sent my W2 at wrong address even while sending them the correct address way before the W2's are even created, leading to identity theft.

    - They are trying to go public but are having very hard time doing so and are not able to handle competition in the industry

    Advice to Management

    Work on getting a good leader

See All 105 Reviews

Clarabridge Photos

Clarabridge photo of: Our Design team as the "Creative Cloud" for Halloween 2015
Clarabridge photo of: UK team raising money for Great Ormond Street Hospital
Clarabridge photo of: Talent & Culture celebrating TWO big wins at the Corporate Culture Awards!
Clarabridge photo of: Closing out Q3 with a bang in the UK!
Clarabridge photo of: We know great Customer Experience when we see it! The CB Recruiting team is thankful for swag from our favorite ATS
Clarabridge photo of: Happy 4 year anniversary!!
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Clarabridge Interviews

Experience

Experience
67%
10%
23%

Getting an Interview

Getting an Interview
33%
32%
16%
16
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Business Consultant Interview

    Anonymous Interview Candidate in Reston, VA (US)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Clarabridge (Reston, VA (US)) in December-2017.

    Interview

    It's a pretty extensive interview process - three phone interviews and then one in-person interview (which was five interviews back to back). They also ask that you put together a mock business presentation for the in-person interview day.

    Interview Questions

See All 34 Interviews

Clarabridge Awards & Accolades

  • Best Places to Work, Washington Business Journal, 2014
  • Deloitte Technology Fast 500, Deloitte, 2014
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