Mission: We put customer feedback to work.
I have been working at Clarabridge full-time
Great team / very good salary (esp. Commission Structure) / amazing office location (London, Temple St.) / great Leadership
- not long enough in Co. to have detailled view, I hear moving up/promotions do not come fast/easy
Advice to Management
Overall: Keep doing your thing!
But, you need to spend money to make money: if you want to expand you need to hire staff.
I applied through a recruiter. I interviewed at Clarabridge.
I interviewed through an outside recruiter. The initial interview was with the VP of Sales and the CRO. The interview went well with the promise follow up in a certain time period. This is where the process started to go downhill. They would commit to a follow up timeframe and then not follow up. After some time passed, it was narrowed down to a few candidates and followed with a request for a last minute meeting. Again, a timeframe for follow up was set and not met. You would think that people who work in sales would be better at following up. After waiting several weeks after the promised follow up date, a response that they had decided on a candidate was sent.
A #CEM platform should collect, unify, understand, and empower your customer feedback data http://glassdoor.com/slink.htm?key=vIGVd
Does your organization have the right ingredients for Customer Experience success? http://glassdoor.com/slink.htm?key=vIpPA