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Clarabridge Overview

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Reston, VA (US)
201 to 500 employees
2006
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
Unknown
Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to ... Read more

Mission: We put customer feedback to work.

Clarabridge Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark Bishof
7 Ratings
  • Helpful (4)

    "Great market proposition but poor execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Clarabridge full-time

    Pros

    Culture in the EMEA offices is very innovative, fun, creative and cutting edge. The product is excellent and proves value to a number of customers. CX Social is doing very well and is growing. The product is excellent in many ways.

    Cons

    Lots of layoffs recently including senior executives. It a risky place to work if you want job security. Even great people get fired for cost reasons. Asia office was also shut down recently. The company performance is very volatile.

    Advice to Management

    Make up your mind about what you are doing with the direction of the company. It used to be a great place to work. People are fearing for their jobs.

See All 103 Reviews

Clarabridge Photos

Clarabridge photo of: Our Design team as the "Creative Cloud" for Halloween 2015
Clarabridge photo of: UK team raising money for Great Ormond Street Hospital
Clarabridge photo of: Talent & Culture celebrating TWO big wins at the Corporate Culture Awards!
Clarabridge photo of: Closing out Q3 with a bang in the UK!
Clarabridge photo of: We know great Customer Experience when we see it! The CB Recruiting team is thankful for swag from our favorite ATS
Clarabridge photo of: Happy 4 year anniversary!!
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Clarabridge Interviews

Experience

Experience
67%
10%
23%

Getting an Interview

Getting an Interview
33%
32%
16%
16
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Business Consultant Interview

    Anonymous Interview Candidate in Reston, VA (US)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Clarabridge (Reston, VA (US)) in December-2017.

    Interview

    It's a pretty extensive interview process - three phone interviews and then one in-person interview (which was five interviews back to back). They also ask that you put together a mock business presentation for the in-person interview day.

    Interview Questions

See All 34 Interviews

Clarabridge Awards & Accolades

  • Coolest Companies, DC Inno, 2015
  • Corporate Culture Award, SmartCEO, 2015
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