Working at Clarabridge | Glassdoor.ca

Clarabridge Overview

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Reston, VA (US)
201 to 500 employees
2006
Company - Private
Information Technology
$50 to $100 million (CAD) per year
Unknown
Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to ... Read more

Mission: We put customer feedback to work.

Clarabridge Reviews

3.5
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Recommend to a friend
Approve of CEO
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Yuchun Lee
11 Ratings
  • "Evolving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Reston, VA (US)
    Former Employee - Sales Engineer in Reston, VA (US)
    Doesn't Recommend
    No opinion of CEO

    I worked at Clarabridge full-time (More than 3 years)

    Pros

    Sid was great when he was involved. A core group of solid people at the mid levels.

    Cons

    Confused company trying to find it's direction

See All 92 Reviews

Clarabridge Interviews

Interview Experience

Interview Experience
71%
7%
21%

Getting an Interview

Getting an Interview
34%
31%
17%
13
3

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Senior Java Developer Interview

    Anonymous Interview Candidate in Reston, VA (US)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Clarabridge (Reston, VA (US)) in September-2016.

    Interview

    I applied online and it took 2 weeks to get an in person interview after I had my phone screening.
    The interviewer were nice, professional and were looking for someone who has some ideas about them and interested in them which I was.

    Interview Questions

    • What are the things you don't like about java?   1 Answer
    • How did you deal with a conflict that you had in your previous job?   Answer Question
    • Tell me about a situation that you solved a technical problem with your ingenuity?   Answer Question
See All 32 Interviews

Company Updates

  • A #CEM platform should collect, unify, understand, and empower your customer feedback data http://glassdoor.com/slink.htm?key=vIGVd

    5 Must-Haves in your Customer Experience Management Platform | Clarabridge

    By Fabrice Martin, VP of Product Management There are two things to keep in mind about customer experience management (CEM): It is very important, and it is very hard to get right. CEM is the collection of processes a company uses to track, oversee, and organize every interaction between a customer and the organization throughout the customer lifecycle.

  • Does your organization have the right ingredients for Customer Experience success? http://glassdoor.com/slink.htm?key=vIpPA

    Omni-Source Data: The Ingredients for CX Success | Clarabridge

    Customer experience management is like cooking. If I have eggs and butter in my kitchen, I can make a fried egg. If I have eggs and butter and also flour, salt, milk, baking powder, vanilla, and lots of sugar, I can make a cake.

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Clarabridge Awards & Accolades

  • Coolest Companies, DC Inno, 2015
  • Corporate Culture Award, SmartCEO, 2015
See More

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