Working at Canadian Institute for Health Information |

Canadian Institute for Health Information Overview

Ottawa, ON
501 to 1000 employees
Non-profit Organisation
Healthcare Services & Hospitals
Unknown / Non-Applicable
The Canadian Institute for Health Information (CIHI) is an independent, not-for-profit organization that provides essential information on Canada’s health systems and the health of Canadians.

Health information has become one of society’s ... Read more

Mission: Our vision: Better data. Better decisions. Healthier Canadians.

Our mandate: To deliver comparable and actionable information to accelerate improvements in health care, health system performance and population health across the continuum of care.

Company Updates

  • Find out about CIHI's latest news and product releases, and the conferences we're participating in.

See AllSee All

Canadian Institute for Health Information – Why Work With Us?


Employees at CIHI (CIHIers) value providing relevant quality healthcare information to our stakeholders. We also pride ourselves on being a close-knit community with diverse backgrounds and interests. 

Discover what you have in common with CIHIers and what makes CIHI a great career choice!

"CIHI has a collaborative work culture and the people are very welcoming, friendly and helpful. CIHI is committed to ensuring employees are continuously learning and engaged through the various workshops that are offered. CIHI seeks new ideas and approaches to balance work with fun activities such as Family Feud and TGIFs!” - Sanya Palli - Analyst, Architecture and Standards


CIHI’s social committee

CIHI has an employee-run social committee with the sole mandate of organizing activities for CIHIers to come together and have fun. Participation is 100% voluntary and members enjoy the following activities, among others:

  • Thank Goodness It’s Friday (TGIF)
  • Holiday/Christmas Party
  • Chinese New Year
  • Summer BBQ
  • Lonestar Fiesta Day
  • Easter fun
  • Winterlude Skating
  • Beach Days
  • Euchre Tournament
  • Canada Day fun
  • CIHI Family Freud
  • Dress up days
  • Pi(e) Day

Branch retreats

Branch retreats are annual off-site team gatherings that recognize long-term accomplishments and group efforts, provide individual recognition, allow the team to enjoy a casual lunch and participate in team building activities. Venues for these much-anticipated events have been museums, boat cruises and golf courses to name a few.


Work where health data, technology and innovation meet!


Be part of a team that works at the heart of health data

By using leading-edge technologies and continuously expanding our products and services, CIHI:

  • Informs policy-makers
  • Supports health care managers
  • Provides information to Canadians

Together, we can make great things happen as we transform our vision into reality.

Better data. Better decisions. Healthier Canadians.

Engage in your work life

At CIHI you can take steps towards owning your own career path. Discover all the possibilities for professional development and movement that CIHI has to offer through our formal Career Planning Program.

  • Formal career paths: At CIHI, we recognize that no two career paths are the same. That is why we have a formal Career Planning program to put you in charge of your own path, with plenty of support and coaching from HR and your manager along the way.
  • StandOut Self-assessment tool: A strengths-based self-assessment tool to help our employees identify their greatest strengths, and provide additional insight to help plan and manage their CIHI career.
  • Learning and Professional Development Program: Technical and soft-skills training, professional memberships, continuing education, conferences and tuition reimbursement
  • Mentorship Program: CIHI is committed to continuous learning and promotion of knowledge sharing among employees and one way we do that is through coaching and mentoring! CIHI offers a formalized mentor/mentee program with designated meeting hours to facilitate knowledge transfer, increasing organizational knowledge, building relationships, and enhancing active listening and coaching skills.
  • Job shadowing opportunities: Provides employees with a hands-on opportunity to learn more about other departments within CIHI.
  • Secondments: Opportunities to broaden career knowledge through skills-exchange programs between CIHI and other organizations.
  • Rewards and Recognition Programs: To recognize and celebrate achievements, milestones and life events that occur throughout an employee’s career
  • Regular Employee Engagement Surveys: We want to hear how we are doing and how we can improve!
  • Employee Forums and Town Halls: To encourage cross-departmental and multidisciplinary communication and collaboration within the organization, to help us learn from each other, as well as to generate new ideas to take health information further.

CIHI’s impact on health care in Canada


CIHI’s data and analysis make a positive difference in Canada’s health systems. Health care facilities use our data holdings to examine and compare the delivery of health services. Policy-makers use our health information to make policy decisions about our health systems and the care within them.

CIHI promotes data quality and standards. We manage health system databases and develop comparable measures for the performance of Canada’s health systems. We also focus on vulnerable populations such as seniors; children and youth; recipients of mental health and addictions services; and First Nations, Inuit and Métis.

We continually strive to improve access to our data and information. We have enhanced access to health system performance data through our Your Health System web tool with its In Brief, In Depth and Insight sections. Data related to international comparisons and patient costs has also been made available through our web tools and products.

Check out some of our contributions

Total compensation


CIHI offers an attractive total rewards package that is both flexible and comprehensive. CIHI is THE place where you can build your future.

  • Competitive Base Salaries: Earn in alignment with the top 25% of our reference market (hospitals, federal government, major not-for profit health care organizations).
  • Generous Leave Plans: Our full time and long-term contract employees enjoy generous leave plans including minimum 3 weeks vacation, special leave, and holiday shut down.
  • Performance Management Program: Be rewarded for contributions and performance excellent. Individuals may, where applicable, receive a bonus for outstanding performance or recognition for a specific job in accordance with the percentage amounts.
  • Healthcare of Ontario Pension Plan (HOOPP): This Defined Benefit pension plan ensures you receive a guaranteed pension regardless of economic conditions.
  • Flexible Benefit Program: Select the coverage you need to protect your health and the health of your family.
  • Group RRSP: Increase your personal retirement savings.
  • Top-up: Applied to maternity, paternity and adoption leave.


Take time to recharge


  • Vacation: A minimum of 3 weeks to start
  • Holiday Shutdown: An additional 3 days off for a corporate shutdown at the end of December
  • 12 Public Holidays: Including Easter Monday and Remembrance Day
  • Special Leave: 5 days of leave to attend personal matters
  • Top-up: Applied to maternity, paternity and adoption leave
  • Sick and disability leave: CIHI recognizes employees need for health and financial security. Our program provides eligible employees with income protection in the event they are unable to work due to non-work related illness or injury, and to support a safe and early return to work
  • Employee and Family Assistance Program: Easily accessible trained professionals to help with confidential personal or work-related matters at no cost to the employee
  • Flexible work arrangements: To ensure a work environment where employees can maintain a healthy balance between professional and personal responsibilities, while balancing the operational requirements of CIHI.
  • Social committee events: Several employee-run social events throughout the year that we encourage all employees to attend and take a moment to have some fun!
  • Health and wellness initiatives: Programs, policies, benefits, environmental supports, and links to encourage the health and safety of all CIHIers.

Canadian Institute for Health Information Reviews

  • Featured Review


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Director in Edmonton, AB
    Current Employee - Medical Director in Edmonton, AB
    Positive Outlook
    Approves of CEO

    I have been working at Canadian Institute for Health Information full-time (More than 3 years)


    Big organization.
    Research and data collection.


    Hard work, communication, traveling,
    Be cautious in data collection

See All 61 Reviews

Canadian Institute for Health Information Photos

Canadian Institute for Health Information photo of: Capital Pride Day
Canadian Institute for Health Information photo of: Staff photo
Canadian Institute for Health Information photo of: CIHI's Idea-thon
Canadian Institute for Health Information photo of: Collaboration is our culture
Canadian Institute for Health Information photo of: Team collaborating at CIHI's Idea-thon
Canadian Institute for Health Information photo of: Jersey Day in Toronto
See All PhotosSee All

Canadian Institute for Health Information Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Software Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 2 weeks. I interviewed at Canadian Institute for Health Information in December 2017.


    Went smooth. The interviewers are very friendly, and the overall process went well. It was an online interview, and the experience was great. The first stage was online call with from the HR. Got a second call, and was scheduled for an interview. After the 2nd stage, I got the offer.

    Interview Questions

    • Got some logical questions, and asked to solve within a certain period of time   1 Answer
See All 21 Interviews

Canadian Institute for Health Information Awards & Accolades

  • National Capital Region’s Top Employers, Canada's Top 100 Employers, 2019
  • Korn Ferry Employee Engagement Award, Korn Ferry, 2017
  • Certified with ISO/IEC 27001:2005 for Standard of Information Security Management System, ISO 27001 Security, 2016
  • PCSI Innovation Award, Patient Classification Systems International (PCSI) Annual Conference, 2015
  • National Capital Region’s Top Employers, Canada's Top 100 Employers, 2020
See More

Work at Canadian Institute for Health Information? Share Your Experiences

Canadian Institute for Health Information
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate