Alida Overview

  • Toronto, Canada
  • 201 to 500 Employees
  • 2000
  • Company - Private
  • Enterprise Software & Network Solutions
  • $50 to $100 million (USD)


Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over ...
Mission: Our mission is to help companies make decisions with their customers, not for them.

Alida Reviews

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Approve of CEO
Ross Wainwright
Ross Wainwright
35 Ratings
Current Employee, less than 1 year
Positive Outlook
Approves of CEO


Knowledgeable executive team asking all the right questions
Great place to be in the CXM industry
Recently made it to the Gartner Magic Quadrant
Product roadmap relevant and very promising


Ongoing process changes - if you're not comfortable with change, this is not the place for you
See All 357 Reviews

Diversity & Inclusion at Alida

(28 reviews)

Alida Photos

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Alida Interviews

Getting an Interview
Applied online64%
Employee Referral19%

  1. Technical Support Analyst Interview

    Anonymous Employee in Vancouver, BC
    Accepted Offer
    Positive Experience
    Average Interview

    I applied online. The process took 2 weeks. I interviewed at Alida (Vancouver, BC) in Apr 2021


    Interview process was pretty fast . I got an interview call within a few days after applying online. The 1st round interview was with HR and at the end of the interview , HR told me that she will check with the Managers/Lead about the 2nd round and will send an email that day itself. I got an email before the EOD. HR is very quick and responsive. Scheduled for 2nd round interview with Managers/Lead. 2nd round was around 1 hr, questions were from resumes, about previous work experience.

    After the interview I followed up with HR a couple of times and they were very quick in responding with the update. After 1-2 week I got an offer letter.

See All 68 interviews

Company Updates

December 14, 2020
We officially have an award-winning culture! We’re so thrilled to be recognized as one of the “Best Company Cultures” by Comparably for small/mid-sized companies! Only 50 companies were chosen from over tens of thousands and we were named #5 due to the anonymous feedback our employees provided! As our CEO, Ross Wainwright, told our team this morning, “This great achievement truly belongs to every single Alida employee; for respecting one another, bringing your authentic selves to work each day, showing your passions through speaking up, and most importantly, having fun. Our Alida team is the reason we have an award-winning culture”. For more details: Now's a great time to be a part of the Alida team! Discover available opportunities at!
Shared image - Alida Wins 2020 Comparably Award for Best Company Culture
Alida Wins 2020 Comparably Award for Best Company Culture

Alida Awards & Accolades

  • Top EmployersBC Top Employers2015
  • Branham300Branham300 - The Who's Who in Canadian ICT2015

Popular Careers with Alida Job Seekers

Customer Success Manager
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Business Development Associate
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Business Development Representative
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Senior Customer Success Manager
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Alida FAQ

(28 Questions)

All answers shown come directly from Alida Reviews and are not edited or altered.

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What is health insurance like at Alida?

...great benefits (private healthcare, dental etc. all fully paid)...

January 11, 2021

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