Mission: Our vision is to be the utility company most admired by customers, communities and investors for our people, passion and performance.
Algonquin Power & Utilities Corp. ("APUC") is a $10 billion North American diversified generation, transmission and distribution utility.
The distribution business group (Liberty & Empire) provides rate regulated water, electricity and natural gas utility services to over 782,000 customers in the United States.
The generation business group (Algonquin) owns a portfolio of North American based contracted wind, solar, hydroelectric and natural gas powered generating facilities representing more than 1,800 MW of installed capacity.
The transmission business group invests in rate regulated electric transmission and natural gas pipeline systems in the United States and Canada.
Algonquin Power & Utilities Corp. is a growing renewable energy and regulated utility company with assets across North America. The Corporation actively invests in hydroelectric, wind, thermal and solar power facilities, and sustainable utility distribution businesses (water, electricity and natural gas).
The Corporation trades on the TSX & NYSE under the symbol AQN.
We offer benefits that foster good health, financial stability, career development, and community service.
We offer employees access to a comprehensive health and dental benefits package including life insurance, disability insurance, short term disability and long term disability insurance, vision and an Employee Assistance Program.
We provide employees with a competitive overall compensation packages which includes an Employee Share Purchase Plan, Defined Contribution Pension Plan or 401(K) and bonus programs. We also offer employees pay for performance (merit) and an annual performance review.
Power of Suggestion Program: This program recognizes the contributions and wonderful ideas of our team members. Ideas submitted and adopted through the Power of Suggestion program could be eligible for a monetary award and company-wide recognition.
TRAINING & SKILLS DEVELOPMENT:
We know that learning and personal development is a key aspect of career growth. To facilitate this, our Company has several strategies and programs in place to help build a rewarding, lengthy, and successful career with us.
Achievement Fund: The Achievement Fund allows employees to apply for tuition reimbursement and funding for qualified training and educational programs. Eligible employees can apply for up to $4,000 per year in tuition reimbursement and/or continuing education initiatives.
Interconnect Program: The program provides time during the work day for employees to spend time with employees in other departments (e.g. office staff with Operations personnel; Operators with Customer Care etc.). This also defines time for management to visit with front-line staff, to better understand the priorities, successes and suggestions for improvements needed across our organization.
Online Training: “My learning” is available to all employees in North America. There are 100’s of free courses that are offered to our employees for their personal development and better advancement in the role. Please are eligible to register for them at any time without any cost.
In-house training: We offer hundreds of training on a daily basis. We select our curriculum as per our employee’s needs and offer them free of cost to all employee across the company.
Individual Development Planning: Using the 70-20-10 model for employee development: -70% of the development coming from experience -20% coaching and feedback -10% formal classroom or other training
Leaders are expect to look for opportunities for employees to gain experience and provide them with the necessary support and coaching to be successful.
WORK ATMOSPHERE & COMMUNICATIONS
Spirit Program: The Spirit program is created to recognize employees whose actions, activities and successes serve to promote the ideals of Liberty/Algonquin to its employees, customers and the general public. The Spirit of Liberty/Algonquin is awarded on a monthly basis.
100days of onboarding – Powering You Career: Onboarding as opposed to orientation. Our program, prepares our new hires to succeed at their job and within the organization through individual and targeted learning, involves frequent touch points and a series of milestones rather than a one day event
Our Intranet community for all employees: Our intranet site is an easy access website for our employees to know about the company updates, policies and regulation, applications, as well as other company related updates and links.
The home page showcases our Vision, Mission and Values, company announcements and links to newsletters, MyHR, My Learning and more!
M&M Committee: Every month, our fabulous Motivation & Morale committee organizes an event for our employees. A calendar of upcoming events is available on the community.
Flexplace Policy: Flexible work practices assist employees to balance work and other life responsibilities. It may also assist employees to complete tasks/projects requiring high levels of concentration without interruption.
ENGAGEMENT & PERFORMANCE:
Service Awards: Our service award program is a way for us to celebrate, recognize and reward your years of service. We know a career is about more than the years served. It's about the unique bonds between colleagues and the impacts we have had on our peers, customers, and the business over time.
As you reach your milestone anniversary with us – whether it's 5, 10, 15, 20, 25, 30, 35, 40, 45 or 50 years – we look forward to recognizing your achievements with a yearbook and your choice of gift.
Buddy Program: Employees to become better acquainted with the company, their co-workers, and their new position. It’s a great way to meet new co-workers and network with others. Learning and development opportunity to gain and build mentoring and coaching skills and the ability to make a lasting impression on a new hire.
Performance Management: In-depth training is provided to managers and employees to help understand each one of these phases in detail. We re-vamped our process and will no longer use ratings. Compensation conversations are separated from Performance conversations. We are a pay for performance organization. It’s all about the conversation.
We emphasize frequent informal feedback and provide examples and practices in training to assist with how to do this. The materials are all located on our company intranet site in an easy to find location for year round support.
SMART GOALS: (SMART – Specific, Measurable, Achievable, Relevant, Time-oriented). Setting objectives is important because it is the first and most critical step in a department/company’s planning process. The company scorecard is shared early on and in training explained to assist with goal setting.
We offer a variety of rewards and recognition programs designed to reflect our company’s values and celebrate the achievements of our employees. Some of these programs include:
Liberty Days: Acknowledges the outstanding efforts of employees by providing three paid days to participate in charitable activities and volunteer within their communities.
Heroes Program: Acknowledges the outstanding efforts of employees who take time to participate in charitable activities and volunteer within their communities.
Heart & Stroke: Our organization raised an outstanding $62,405 for the campaign. As a result of this significant achievement, our team was awarded with the Heart & Stroke Golden Team Award (highest average fundraising per person in our industry category, Natural Resources) and the Golden Wheel Award (top fundraising team in our industry category, Natural Resources).
United Way: In 2016, our Company set a target with the United Way to achieve employee contributions of $75,000. The results for the year have arrived and our team knocked it out of the park – with contributions of well over $100,000! The success of this campaign is dependent on individuals taking their time to campaign, organize, and promote the program.
I have been working at Algonquin Power & Utilities full-time (Less than a year)
One of the first things you experience when you apply here is the feeling that you are a valued candidate and not just a number. I had been applying to quite a few firms, and some much larger (who's HR were not nearly as good as Algonquin) and was very impressed with the personal contact from the HR team, starting with Jack. It's refreshing to know that you are not just brushed off or ignored for weeks on end, and that you are kept up to speed about what's going on, which is really nice, and very professional. The onboarding is absolutely amazing, from the easy to use technology to the personal follow ups and HR's availability to help and guide through the first few days is really nice (Ashley). As a seasoned professional, I appreciated it very much and can only imagine how nice it would be for a younger person, especially for those just starting in their careers.
When you join, you realize they have great professional development and learning programs for everyone. There are all types of courses you can take, which is really wonderful. You even get assigned a buddy who will help you navigate things, outside of your work team, so it's nice to get to know people and not feel isolated in your own little world of work.
I also appreciated the company wide events celebrating important milestones, such as International Women's Day. They have all sorts of fun things employees can participate in, good engagement!
The culture is driven by an intelligent, hard working, diverse and passionate group of professionals, who are excited about the company's future. The employee share purchase plan is great, I just wish I could buy more. The benefits and vacation are all good too, and well above industry averages. Plus there's free pop in the fridge, such a nice touch for all of us working late hours, in addition to tea and coffees.
Kudos to the conscientious efforts to make new team members welcome as they get settled in, it’s so important to get started on the right foot. Happy new workers, work harder and contribute stronger!!
I joined at a very busy time, so it was really super hectic. In hind sight, I would have liked to have joined when it was quieter to get up to speed and spent more time training before jumping in.
Advice to Management
Keep up the great work and let's continue strong into the next chapter of growth!
We are really excited about the future, and look up to your leadership. It's great to see Ian and the mgmt. team walking around and being so approachable, it makes us feel like we matter. Thank you for that.
There is a lot to be done and we would all welcome more team members to help grow our portfolios and the business.
I applied through an employee referral. The process took 5 days. I interviewed at Algonquin Power & Utilities (Toronto, ON) in August-2014.
Technical questions followed by behavioral based questions. Then asked about my educational background and how it was relevant to the technical role. After this discussed my work experience and how it was relevant to the technical role
Think about the response you plan to give to the interviewer for a moment to gather thoughts.
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