Ada Overview

  • www.ada.support
  • Toronto, Canada
  • 51 to 200 Employees
  • 2016
  • Company - Private
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

Based in downtown Toronto, the thriving AI ecosystem, we’re building a generational company that is changing how businesses around the world provide customer service. We’re backed by top venture capital firms, and are proud to partner with fellow cutting-edge customer service ...
Mission: Join us as we transform the customer experience for millions of people around the world.

Ada Reviews

3.9
72%
Recommend to a Friend
84%
Approve of CEO
Mike Murchison
Mike Murchison
49 Ratings
Featured Review
5.0
Current Employee, more than 1 year

"Hypergrowth Startup with the Right Culture."

Jun 16, 2021 - Senior Software Engineer
Recommends
Positive Outlook
Approves of CEO

Pros

Very nice people, good culture of transparency and learning from the top down. You have the ability to affect the company through your individual work or your team's work. Increasing diversity in

Cons

Growing very fast and not every decision is the best for everyone. Lots of communication required in a digital-first world. The gap in engineering leadership has created some difficulties but

Advice to Management

Every time you listen to feedback from the people doing the work at the lowest levels things get better. Every time you make decisions "in their best interest" without consulting those people, things
See All 68 Reviews

Diversity & Inclusion at Ada

4.0
(32 reviews)

Diversity Programs & Initiatives

Ada believes that diverse teams make significantly better decisions, driving stronger business outcomes. The best ideas can come from anyone and different backgrounds shape ideas into stronger solutions. Finally, we believe that exclusion and inequality is wrong. We want to be a part of making th

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Diversity & Inclusion FAQs

All answers shown come directly from Ada Reviews and are not edited or altered.

Does there seem to be diversity at Ada?

...There is a poor representation of women in the work place and diversity, especially in leadership or managerial roles....Read More

Read 12 more responses

Ada Photos

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Ada Interviews

Experience
Positive56%
Negative37%
Neutral7%
Getting an Interview
Applied online49%
Recruiter20%
Employee Referral20%
Difficulty
2.9
Average
HardAverageEasy

  1. Featured Interview

    Solutions Consultant Interview

    Anonymous Employee in Canada
    No Offer
    Positive Experience
    Average Interview
    Application

    I applied through an employee referral The process took 3 weeks. I interviewed at Ada (Canada)

    Interview

    Amazing experience from start to finish, Roxy (recruiter) was very engaging and has all the information that I had questions about. She was hands-on during my interview process and made sure I was able to optimize my opportunities with Ada. I did not move to the offer stage as I accepted another one BUT 100% open to exploring roles again in the future just because of my experience with the recruiter and the Solutions team. In addition, I was able to sit down to get some feedback to learn more about what I did well and could improve on. Only good things to say about my experience.
    Interview

    What responsibilities did you partake in your role? How did you deal with internal conflict and customer frustrations?

    Answer Question

See All 57 interviews

Ada Awards & Accolades

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Ada FAQ

(33 Questions)

All answers shown come directly from Ada Reviews and are not edited or altered.

See questions about:

Does Ada offer vacation time?

...will work long hours, no such thing as unlimited vacation....

March 17, 2021

Read more

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