Working at ATB Financial |

ATB Financial Overview
Edmonton, AB
5001 to 10000 employees
Company - Private
$100 to $500 million (CAD) per year
At ATB Financial, we put people first. We've been doing it for more than 7​5 years. In that time, we've grown from one small Treasury Branch to become the largest Alberta-based financial institution, with assets of ... Read more

Mission: We’re changing our world by putting people first and making dreams come true.The three goals of ATB 2.0 are to be #1 in every market that we're in, to be THE place to work, and to be loved and respected by Albertans.

Glassdoor Awards

Highest Rated CEOs: 2016 (#1)

Best Places to Work: 2017 (#3), 2016 (#6)

Company Updates

  • Almost 2 years ago ATB began a journey to do things other banks won't do. We set out to reimagine banking, and make it work for people. And now we're making a new promise to Albertans. At ATB, #welisten.

  • We always thought our team members were amongst the greatest. We're truly humbled to know the feeling is mutual. For the second year in a row, ATB has been selected for a Glassdoor Employees' Choice Award, honouring the Best Places to Work in 2017.

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ATB Financial – Why Work For Us?

Change Banking

When we hear that ATB isn’t like the other banks, we take that as quite the compliment. That’s because we see ourselves as more than a bank, understanding that our job is to use banking to create happiness for Albertans. At ATB, we embrace change and innovation, and pride ourselves on doing what the other banks won’t do. We’re committed to always being loyal to our customers, relentlessly inventive and steadfastly genuine in the pursuit of the greater good for all Albertans.  

If you’re prepared to roll up your sleeves, think yes first and do the right thing, all while creating WOW experiences for our customers, explore our career opportunities at

Learn more about our Story and how ATB really is different in the video below.


Personal Equity

When we use the phrase personal equity, we’re not talking about ATB’s financial statement. For us, personal equity is our investment in your personal growth. You see, our #1 goal is to be THE place to work. Not just here in Alberta, but anywhere! We know it takes exceptional people to provide the right service and expertise that our customers really value. That’s why we’ve made it our priority to invest in every aspect of your personal growth—your personal equity.  

Whether you’re planning a vacation or experience a “life just happens” event such as an emergency or illness, myTime fosters an environment that allows you to take the time that you need to manage both your work and personal commitments. With myTime, you will take – and be paid for – the time you need to look after your overall health and well-being each year. ATB not only supports and encourages, but expects you to take the time you need to relax and rejuvenate – which means taking a minimum of three weeks vacation per year.

Our goal is to make you richer, whether that means growth intellectually, financially, experientially, or even in your mental and physical health. And we have amazing benefits and programs to make this happen. Visit our careers site to learn more.


Our Stories

We love hearing stories from our customers about how ATB was able to create happiness for them. But we also love hearing about how ATB created happiness for our team members too. Below are some quotes from team members that well, make us happy.

Re: Our in-house leadership development programs
“Masterful Leadership is one of the BEST treasures that has ever come into my life, my career, my spirit and soul. Timely, for sure. Challenging, to the max! And life altering, definitely to the max!”
~ Sandy Broadbent

Re: Flexible work arrangements
“I came back to ATB after almost two years at home with my kids, and because of technology, I am able to have a three-day schedule in the office, allowing me to spend time with my girls while on-call Monday and Friday. This job gives me the best of both worlds, and leaves me fully engaged in every role I play at home, and at ATB.”
~ Megan Despanque

Re: Our awards for top team members
“My Market VP, manager and boyfriend collaborated to throw me a surprise party to announce I was a President’s League winner. It was so special because I knew the celebration was made just for me—especially the tiara, pink slippers and princess theme!”
~ Azi Sadighi

Re: ATB 101
“I never felt like 'just a summer student' at ATB. Even though it was challenging at times to balance every day tasks with the capstone project, I had the chance to be involved with meaningful work. I was pushed to get out of my comfort zone, to connect with people throughout ATB, to work as part of a team to develop a realistic business solution, and to practice presenting in front of our executives. It was a summer experience that I couldn't get anywhere else!"                                              ~Lauren Phillips

Re: Our commitment to Albertan communities
“One of the most fun times I had giving back with ATB was for Easter Seals, decorating their camp lodge for Halloween and the Christmas holidays. Knowing our efforts created an enjoyable environment in which attendees could be themselves without being stereotyped or judged, was so rewarding.”
~ Daniel Leung

Learn more about ATB in the community at

Culture Quiz

Your education and experience are important, of course, but credentials aren’t everything. Your personality—your values and your stories—are what make you stand out in a crowd. Are you a good fit for ATB? More importantly, perhaps: Is ATB a good fit for you?

Take this quick quiz. The only passing score is four out of four.

Do you want to make a difference while doing what you love?

Are you relentlessly seeking ways to grow into your best self?

Does working with a team of innovators sound cool?

Is having fun at work a non-negotiable for you?


Want to learn more about a specific role at ATB? Contact the hiring manager, reach out to the appropriate recruiter listed below, or check out our careers site.

“If you work in Retail Financial Services, I’m probably out there finding you an amazing boss. I am responsible for hiring remarkable Branch Managers and senior leaders for our branch network. I’m also the go-to guy for all HR hiring or, as we like to call it, People & Culture. I love ATB because we are a bank that’s in the business of investing in and growing people’s happiness. Need I say more?"
~ Louis Martyres, continuous explorer through books, traveling and hiking

“I hire for customer service and sales roles tailor made for those individuals who aspire to a career in the financial sector. My roles provide you with an exceptional opportunity to learn about our products and services and identify our customers’ needs through telephone banking. I love working at ATB because we colour outside the lines!”
~ Ashley Malloy, Pinterest inspired and lover of all things DIY

“I hire for and help match great talent within the CFO portfolio, Reputation & Brand and Risk Management; the people who are motivated to make a difference behind the scenes! I love working for ATB because of its welcoming environment and passion to make ATB THE place to work.”
~ Laura Wilkins, Food Network enthusiast and mother of two who loves trying new things

“I hire hungry, passionate and service oriented individuals who want to make a difference in their communities by supporting the needs of our small business and agriculture customers in Alberta. I love working at ATB because our leadership simply 'gets it'. Our people practises make this an amazing place to work, where we truly value the team member experience.”
~Shahzia Noorally, lifelong learner and traveller with a penchant for life’s simple pleasures

“I hire exceptional talent for ATB Investor Services - this is the team which helps our clients make great investment choices. I love working at ATB because I love being surrounded by teammates who bring excellence and passion to their work every day!.”
~ Susy Ko, mom of two and mealtime enthusiast

"I recruit talented individuals for Transformation, Central Services & Procurement, and Operational Excellence.  I look for brand ambassadors and disruptive thinkers who would live our ATBs every day by thinking yes first and understanding our promise to listen. I love working at ATB because we walk our talk - we invest in our communities and the people of Alberta."                                          ~ Jody Bergen, wife and mom of two who loves the outdoors                              

"I recruit for various teams across ATB in Transformation, Central Services & Procurement, and Operational Excellence. I seek out talented self-starters who are energetic, creative and always looking for solutions. I love working at ATB because I get to introduce new candidates to the amazing people I work with every day who are collaborative, accountable, caring and fun!"                                 ~ Jo-Ann Biggs, spa retreat enthusiast who loves to travel and won't stop learning 

"I support our Corporate Financial Services team and hire passionate, driven, teammates who focus on making things happen and finding ways to make banking work for our clients. I look for people that are invested in the success of Alberta’s top business community and deliver products and solutions to help our clients reach their goals. I love working at ATB because of our flexible, fun work environment, where everyone is dedicated to helping each other succeed."                                                               ~ Larissa Walker, soccer nerd, avid traveller, dog lover, and newlywed               

~ Kimberlea Kozachenko, Senior Leader, Talent Attraction & Acqusition

~ Lauren Phillips, Talent Coordinator - Communications, Talent Attraction & Acqusition

ATB Financial Reviews

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    "Game changer"

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    Current Employee - Learning Partner in Calgary, AB
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    I have been working at ATB Financial full-time


    I have amazing work life balance and I know that I can make suggestions and they'll be heard and, if they make sense, implemented. There are a lot of opportunities to build my personal equity and we're continually encouraged to challenge ourselves. It is a company with heart and has a true respect for, and focus on, creating happiness for Albertans.


    I can't think of any cons. There is a focus to be great, not perfect. Know that if you work here you should be driven, accountable and passionate.

    Advice to Management

    Continue to be transparent and vulnerable. I love that you are so accessible and share your vision. Continue to seek out, and provide, feedback.

See All 484 Reviews

ATB Financial Photos

ATB Financial photo of: Talent Acquisition team proud of another successful ATB 101 event
ATB Financial photo of: Calgary Campus showing support for Fort McMurray
ATB Financial photo of: ATB 101 celebrating Culture Day with Lorne Rubis
ATB Financial photo of: ATB 101 #havingfun at the Summer Shaker event
ATB Financial photo of: It's all smiles from ATB 101 at Calgary's new Entrepreneur Centre
ATB Financial photo of: ATB 101 gets their country on at the Calgary Stampede
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ATB Financial Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Client Service Officer Interview

    Anonymous Interview Candidate in Lethbridge, AB
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3+ months. I interviewed at ATB Financial (Lethbridge, AB) in February-2017.


    - I submitted my online application and completed ATB personality test in December 2016.
    - Initial phone interview with HR representative in January 2017.
    - Face-to-face interview with Senior Team Lead and another manager in February 2017.
    - Invited for a second round of interview the week after, but it was cancelled as an internal candidate has been selected.

    Overall it was a very pleasant experience. Your HR partner will stay with you every steps of the way including a prompt notification of interview re-scheduling. My initial face interview had to be re-scheduled due to weather issues but it was informed promptly to me via e-mail. Allowing me to make the necessary adjustment to my already busy schedule.

    The face-to-face interview was very definitely very cordial. They certainly know how to make you feel at ease and the flow of the interview felt akin to just a regular conversation between old friends.

    ATB is really good at keeping their candidates in the loop. Even the cancellation of my second interview came directly via a call from the director whom I supposed to be interviewing in the first place. Definitely reduced the sting of disappointment of not getting the position.

    Even though I didn't get the position, the tremendous amount of supports, follow-ups, encouragements, and kind words throughout the entire process solidifies my admiration towards ATB. This might not be my time to join the organization yet, but I absolutely will try again once the next opportunity comes up.

    Interview Questions

    • A lot of situational and behavioural questions for the position I applied. Some historical and background question as well as I think ATB really want to know who you are as a person instead of just another candidate.

      The one question that stuck with me was "how do you define a great leader?". Definitely something that I never encountered before, so that was a good experience.

      No out of the ordinary questions.  
      1 Answer
See All 93 Interviews

ATB Financial Awards & Accolades

  • Best Workplaces in Canada, Great Place to Work Institute, 2016
  • Aon Best Employer, AON Hewitt, 2016
  • Alberta's Top 70 Employers, Mediacorp Canada, 2016
  • Canada's Top Employers for Young People, Mediacorp Canada, 2016
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