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    Tucows Toronto, ON

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    Tucows Toronto, ON Reviews

    • "Amazing place to work at"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Advisor in Toronto, ON
      Current Employee - Customer Advisor in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Tucows full-time (Less than a year)

      Pros

      It is a great environment to work at, with passion driven individuals

      Cons

      There are no cons that I can think of at the moment

    See All Reviews

    Tucows Toronto, ON Photos

    Tucows photo of: The main entrance to Tucows HQ
    Tucows photo of: Every time an employee completes a year at Tucows they get some Purdy's chocolates
    Tucows photo of: The Tucows Soccer Team
    Tucows photo of: Customer Service Week 2018 at Tucows begins...
    Tucows photo of: The vegan cake that will be served at Tucows' holiday party
    Tucows photo of: Our Ting Internet marketing team came together in Toronto.

    Tucows Toronto, ON Jobs

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    Tucows Toronto, ON Salaries

    Salaries in $ (CAD)
    Average
    Min
    Max
    7 salaries
    $40,848 per year
    $37k
    $44k
    $40,848 per year
    $37k
    $44k
    5 salaries
    $41,108 per year
    $37k
    $43k
    $41,108 per year
    $37k
    $43k
    5 salaries
    $42,033 per year
    $35k
    $47k
    $42,033 per year
    $35k
    $47k
    See all Salaries

    Tucows Toronto, ON Interviews

    Experience

    Experience
    54%
    23%
    23%

    Getting an Interview

    Getting an Interview
    70%
    15%
    15%

    Difficulty

    3.2
    Average

    Difficulty

    Hard
    Average
    Easy

    1.  

      Customer Advisor Interview

      Anonymous Interview Candidate in Toronto, ON
      No Offer
      Negative Experience
      Difficult Interview

      Application

      I applied through a recruiter. I interviewed at Tucows (Toronto, ON).

      Interview

      Their recruitment process seems either deceptive or unorganized. Despite having little-to-no experience in customer service, I somehow get accepted into the second round of the interview. At the second stage, the interviewers were completely expecting to converse with an applicant who had a customer service/business background, since ALL of their questions were related to this field.

      Throughout the interview, I was wondering--why was I accepted into this stage?? It would've been better for the company's recruiter(s) to decline my application in the first round, instead of making me go through a seriously awkward 2nd interview.

      I'd advise the company to modify their hiring process--please let the applicant know in the first round that you're looking for individuals with a strong customer service background. Otherwise it's a waste of the applicant's time.

      Thanks.

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      Interview Questions

      • Difficult customer service experience-related questions   Answer Question
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