Tucows Toronto Office | Glassdoor

Tucows Toronto, ON

Tucows Toronto, ON Reviews

  • "Amazing place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Toronto, ON
    Current Employee - Customer Advisor in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (Less than a year)

    Pros

    It is a great environment to work at, with passion driven individuals

    Cons

    There are no cons that I can think of at the moment

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Tucows Toronto, ON Photos

Tucows photo of: The main entrance to Tucows HQ
Tucows photo of: Every time an employee completes a year at Tucows they get some Purdy's chocolates
Tucows photo of: The Tucows Soccer Team
Tucows photo of: Customer Service Week 2018 at Tucows begins...
Tucows photo of: The vegan cake that will be served at Tucows' holiday party
Tucows photo of: Our Ting Internet marketing team came together in Toronto.

Tucows Toronto, ON Jobs

Tucows Toronto, ON Salaries

Salaries in $ (CAD)
Average
Min
Max
$40,848 per year
$37k
$44k
$40,848 per year
$37k
$44k
$41,108 per year
$37k
$43k
$41,108 per year
$37k
$43k
$42,033 per year
$35k
$47k
$42,033 per year
$35k
$47k

Tucows Toronto, ON Interviews

Experience

Experience
54%
23%
23%

Getting an Interview

Getting an Interview
70%
15%
15%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Advisor Interview

    Anonymous Interview Candidate in Toronto, ON
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Tucows (Toronto, ON).

    Interview

    Their recruitment process seems either deceptive or unorganized. Despite having little-to-no experience in customer service, I somehow get accepted into the second round of the interview. At the second stage, the interviewers were completely expecting to converse with an applicant who had a customer service/business background, since ALL of their questions were related to this field.

    Throughout the interview, I was wondering--why was I accepted into this stage?? It would've been better for the company's recruiter(s) to decline my application in the first round, instead of making me go through a seriously awkward 2nd interview.

    I'd advise the company to modify their hiring process--please let the applicant know in the first round that you're looking for individuals with a strong customer service background. Otherwise it's a waste of the applicant's time.

    Thanks.

    Interview Questions

    • Difficult customer service experience-related questions   Answer Question
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