- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Tucows full-time (Less than a year)
It is a great environment to work at, with passion driven individuals
There are no cons that I can think of at the moment
I applied through a recruiter. I interviewed at Tucows (Toronto, ON).
Their recruitment process seems either deceptive or unorganized. Despite having little-to-no experience in customer service, I somehow get accepted into the second round of the interview. At the second stage, the interviewers were completely expecting to converse with an applicant who had a customer service/business background, since ALL of their questions were related to this field.
Throughout the interview, I was wondering--why was I accepted into this stage?? It would've been better for the company's recruiter(s) to decline my application in the first round, instead of making me go through a seriously awkward 2nd interview.
I'd advise the company to modify their hiring process--please let the applicant know in the first round that you're looking for individuals with a strong customer service background. Otherwise it's a waste of the applicant's time.