SunTrust Durham Office | Glassdoor

SunTrust Durham, NC (US)

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SunTrust Durham, NC (US) Reviews

  • "Better than other banks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Durham, NC (US)
    Former Employee - Teller in Durham, NC (US)
    Recommends
    Approves of CEO

    I worked at SunTrust part-time (More than a year)

    Pros

    Suntrust encourages a lot of interaction with clients. This could be a pro or a con. Tellers aren't just quietly completing transactions, they're expected to be chatty and friendly. This makes for a more interesting day and it can be nice building relationships.

    There's a good workplace culture and great benefits, even for part-time employees. Suntrust offers a lot towards improving their employees' personal lives, like a steep discount on fitbits, personal finance lessons and incentives, etc.

    Cons

    Sales goals. You'll be expected to snoop into the client's transaction history and personal life to know what products to recommend, which is one reason for the chatting. You're hoping they'll reveal a financial need so you can sell them a product.

    Advice to Management

    Not your choice, I know higher-ups have steep expectations for you too, but sales goals suck.

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SunTrust Durham, NC (US) Photos

SunTrust photo of: A typical SunTrust bank branch, this one located at 4235 University Drive in Durham, North Carolina. (Photo attributed to Ildar Sagdejev)

SunTrust Durham, NC (US) Salaries

Salaries in $ (USD)
Average
Min
Max
$38,960 per year
$34k
$48k
$38,960 per year
$34k
$48k
$30,546 per year
$28k
$33k
$30,546 per year
$28k
$33k
2 salaries
About $11 - $14
$11
$14
About $11 - $14
$11
$14

SunTrust Durham, NC (US) Interviews

Experience

Experience
50%
0%
50%

Getting an Interview

Getting an Interview
50%
50%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative III Interview

    Anonymous Employee in Durham, NC (US)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at SunTrust (Durham, NC (US)) in December 2011.

    Interview

    Asked you where did you see yourself in 5 years. Asked if we could talk
    To your family and friends about 5 different positive and 5 negative whAt would they say. If hired where do you see yourself in 6 months. If you could change one thing from your last job what would it be? If you could take a positive from the last job and bring it over to this job, what would that be?

    Interview Questions

    Negotiation

    No

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