Rogers Communications Pickering Office | Glassdoor

Rogers Communications Pickering, ON

Rogers Communications Pickering, ON Reviews

  • "Stepping stone for customer servicing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rogers Sales Consultant in Pickering, ON
    Current Employee - Rogers Sales Consultant in Pickering, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than a year)

    Pros

    -Great working environment
    -health Benefits
    -Great training module
    -50% off on rogers services
    -offers more opportunities in career development, and not just positional development

    Cons

    Unusual timing
    Customers are always irate
    Extensive stress from customers side not from management
    The company believes in customer centric approach, even if you're right or wrong.

    Advice to Management

    -Pay rise
    -better shifts
    -and better work life balance accommodation

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Rogers Communications Pickering, ON Jobs

Rogers Communications Pickering, ON Salaries

Salaries in $ (CAD)
Average
Min
Max
$18 per year
$16
$21
$18 per year
$16
$21
$35,094 per year
$32k
$37k
$35,094 per year
$32k
$37k
$37,175 per year
$31k
$45k
$37,175 per year
$31k
$45k

Rogers Communications Pickering, ON Interviews

Experience

Experience
50%
17%
33%

Getting an Interview

Getting an Interview
80%
20%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative (CSR) Interview

    Anonymous Employee in Pickering, ON
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Rogers Communications (Pickering, ON) in March 2020.

    Interview

    Interview was three steps, initial computer test, an over the phone interview and an in person interview. Initial computer test is timed and you pretend to be an employee working there. You need to work fast and smart. Over the phone interview asked basic questions about CSR. The in person interview was a scenario base

    Interview Questions

    • If someone was unhappy with their bill charges what would you do   Answer Question
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