- Work/Life Balance
- Culture & Values
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- Career Opportunities
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I have been working at Manulife full-time
I have work life balance here in manulife
I’ve been working more than 7 year, looking for new opportunity
I applied in-person. The process took 1 day. I interviewed at Manulife (Quezon City, National Capital Region (Philippines)) in March 2020.
The hiring process was a bit long as your usual application process. Nothing unusual, recruiters were really nice and professional. There was an initial interview with the usual questions, then computer exams, voice and accent exam then back to the lobby, then another interview from the HR (almost the same as the initial) then was advised to speak to the hiring manager (not even sure if he/she is a manager or a lead) then this happened. I would say that he's not in the mood to have an interview, I know there are a lot of words to describe it but lets just say it that way. He was making faces, I would say he was pissed when he came in, he can barely handle his emotion, then he started saying things like, oh I am sure when you take in calls or emails it will take time as well for you to do it since you are saying a lot of things, your aht will be very long and it's a risk for us, so I was like... I have been working in the industry for a number of years and handled various positions so ofcourse if I will be asked what I did in the past then theres a lot of them. I was like, so this guy considers a job interview as a phone call which doesnt make any sense. I would understand if we tried a mock call with a scenario. Then the price, he was in a tone like... Take it or leave it kind of tone. Like hello sir? Newbie? Fresh grad? His ego was way off the charts, I couldnt imagine that I was able to speak to nice recruiters from recruitment then all of a sudden the production team will be like this. I couldnt help to wonder that maybe this is the reason why the company is hiring. He even said that "you have the skills to do job but you dont fit our culture". I came from a good company. If not at par then maybe a notch higher than his and we never talk nor hire like this. We filter applicants based on skills, personality and his ability to work with everyone. While holding my temper since he said it in a way that anyone could snap at that moment, I asked, what do you mean by this "culture" that you are referring to? Then he switched to... we are not hiring you not because you're not fit to our culture but because your answers arent direct, if we hire you, you will just have a long aht and I dont think you can manage it. I was like, since you cant explain what this culture is, you will just say something about aht, the interview is being QAd? If the questions would be fill in the blanks or ABC then yeah we can finish it right away, you asked me what I was doing before and that was years of experience, maybe he couldve read my CV first? Then prepare for questions? But no, instead when he came in, he just took the CV and asked for the name listed there. I will never ever try any manulife related service nor apply to any site. The company hired this guy, now I wonder why he's there.