I worked at Manulife full-time (More than a year)
Helpful Advisor support in the call centre. You can truly earn your living based on how hard you work, but they also means that if you don't put in the effort, there's no pay.
Compliance is very slow to get anything approved.
Advice to Management
Find a way to let the advisors do their thing without so much compliance interference.
Get this page going by posting a photo. It only takes a second, and your photos are anonymous.Share a Photo
I applied online. The process took 2 weeks. I interviewed at Manulife (Oakville, ON) in July 2020.
Standard straight forward process. HR screening call followed by a hiring manager interview. Next was a director-level interview (which I did not get selected for). Application to rejection confirmation finished in one month. The first part of calls and interviews is finished within 2 weeks, then the selection/rejection takes the next 2 weeks.
This role was a hybrid one - with only 2-3 days per week or biweekly office commute needed to Oakville office. My expectations for compensation were a bit high, but the HR corrected me and told me their range and asked if I was okay with that. (Rather than outright rejecting me on that point without clarifying).
The hiring manager was very polite and courteous. She appreciated a good sense of humour and seemed very practical and considerate in her approach. Most of my questions were situational and behavioural since this was an entry-level position and did not need much technical know-how. The interview was on Microsoft Teams.