- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at ICON full-time (More than 5 years)
Intelligent, lovely people in the consulting arms of the company (ICON Commercialization and Outcomes). Benefits are not terrible.
Pricing and Market Access group (formerly PriceSpective) imploded ... at least 80% of staff left or were let go between 2015 and 2016. CRO business model and leadership ill-equipped to manage a consulting practice. Consultants constantly under pressure to sell and generate higher profit margins for projects and BD targets are both unattainable and unrealistic. Leadership over and outside the consultancies have little interest in supporting the consultancies and have never tried to understand the nature of the work HEOR, P&MA, and PRO teams do. Major disconnects, therefore, between head of ICON Commercialization and Outcomes and the late-phase consultancies. Morale among consulting staff that remain is exceptionally low. Professional development is basically non-existent.
Advice to Management
Learn what your consulting arms do and support your staff.
Few biopharma companies care about "integrated offerings" and increasingly we are wary of shops that claim to be able to do everything soup to nuts. The quality of the work your consultancies are able to provide is inversely related to the pressure you place on teams to sell, sell, sell. Consulting is about relationships and partnerships, great ideas, innovation, and long-term collaborations. Your model is broken and leadership is disconnected.
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I applied through college or university. The process took 5 weeks. I interviewed at ICON (San Francisco, CA (US)).
I applied to OCR on my campus and I got an interview within two weeks. After the first round interview I was brought in to the office for a second round with 3 interviews.