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AppFolio Dallas, TX (US)

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AppFolio Dallas, TX (US) Reviews

  • "Baby Yoda would work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Dallas, TX (US)
    Current Employee - Customer Success Manager in Dallas, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time (More than a year)

    Pros

    I wanted to get into a technology company but did not have a technology background. What I do have is a strong work ethic, a positive demeanor, a desire to learn, and a winning smile (at least my mom thinks so). I desperately wanted to work for a tech company, and one that cares about their customers and employees. AppFolio meets the bill and then some. Customer Success gave me my opportunity and I am so thankful.

    AppFolio sets ambitious goals that we appear to achieve and I’m confident we will continue to. With this ambition comes the need to identify top performers and promote aggressively. It is clear that is what happens here. If you are hungry, a nice person, and work hard - you will grow your career. It is that easy! I have learned so much in CS that I know makes me a more valuable AppFolian and will allow me even more opportunity as I continue my career here.

    With all due respect to those that have not been promoted or fell stagnant, it isn’t the leadership team or some kind of evil plan that is holding you back. Work is hard sometimes; this job is no different. In my short time here, I have seen a crazy amount of promotions and have no doubt I will have a fruitful career here. Maybe I just have perspective, but this place is legit. All I ever wanted was to work somewhere where I was valued and could control my future with my effort. I found that place!

    Pros Punch List:
    Opportunity for growth - I don’t have to desire my boss’s job. There is plenty of room for advancement.
    Amazing co-workers - some of the nicest people ever and I’m laughing nearly all day!
    Cool work environment - Ping Pong, Pool table, open floor plan.
    Endless snacks, food, and regular adult beverages!
    Super collaborative and supportive environment.
    Leadership values and promotes a work-life balance and truly care about their team members.
    Great benefits!
    An ethically driven organization with clear values that permeate every department.

    Cons

    The product is complex and takes a good amount of effort to master. Starting here was like going back to college. I had to study at home and really put in the work before I understood what I was doing. If you are smart, driven, and want to be challenged then you will enjoy this job. If you struggled in college, didn't do your homework, and have poor time management - look elsewhere.

    Advice to Management

    Perspective is everything. I know how great this company is because I’ve had bad employers. I know the leadership team’s management philosophy is “leading with kindness” but I think some of my colleagues need a reality check. When the going gets tough, the tough gets going. It is better on the team morale to part ways with those that don’t appreciate what they have.

    And more White Claw!

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AppFolio Dallas, TX (US) Photos

AppFolio photo of: Halloween in Texas!
AppFolio photo of: Welcome to Dallas
AppFolio photo of: SDRs in Dallas have fun at Top Golf
AppFolio photo of: Young Appfolians
AppFolio photo of: Growing up in Appfolio!

AppFolio Dallas, TX (US) Jobs

AppFolio Dallas, TX (US) Salaries

Salaries in $ (USD)
Average
Min
Max
$47,087 per year
$38k
$65k
$47,087 per year
$38k
$65k
$13 per year
$12
$14
$13 per year
$12
$14
$19 per year
$19
$19
$19 per year
$19
$19

AppFolio Dallas, TX (US) Interviews

Experience

Experience
21%
29%
50%

Getting an Interview

Getting an Interview
53%
23%
8%
8
8

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Success Manager Interview

    Anonymous Interview Candidate in Dallas, TX (US)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at AppFolio (Dallas, TX (US)) in October 2018.

    Interview

    I applied online and had a phone interview and face to face within three weeks. The interview process was easy and had a relaxed feel to it which was nice. I felt comfortable during the face to face until I felt as though they were making fun of my resume and past work experiences. Left the interview with an overall bad taste.

    Interview Questions

    • Give us an example of when you had to use both logic and reason to solve a problem   Answer Question
    • Say 5 customers leave you a voicemail at the exact same time saying they needed help with something and it was an emergency. What would you do?   Answer Question
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