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  1. Helpful (4)  

    Senior Technical Account Manager Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    Declined Offer
    Negative Experience
    Difficult Interview


    I applied online. I interviewed at Amazon (Auckland, Auckland (New Zealand)) in May 2017.


    Interview process is lengthy and many , many interviews in the path to get an offer.. The recruitment team is not efficient at all and very untidy ( as an example, they scheduled interviews in times when I told them many times not to ).
    The interview questions were difficult but with 20 years of experience I was able to successfully answer all of them.. I had a half an hour interview with the recruiting manager, then the recruiter scheduled a 1.5 hours one to one technical interviews with an Enterprise Technical Account Manager , once I passed this interview I got organized another set of interviews in Auckland ( New Zealand ). This time get ready to give up one day of work, because Amazon will ask for a whole day of your normal working hours and will not compensate this. 5 people will interview you , they will be evaluating the Amazon Leadership Principles plus more technical questions
    After all, I successfully passed all the interviews ( took more than 2 months the whole process ), I finally got accepted and I got the job Offer. I can't tell you how disappointed I was to find out, that after a really tough recruitment process ( which I understand if you are after the really good candidates ), the offer I got was below my current salary and really WAY BELOW what this role is paying in Australia and what you can find in Glassdoor and other salary references websites
    Trust me this is not an subjective view of the Job offer, as I know in NZ the salaries can be up to 50k less than in Australia for the same role and responsibilities ( Australia and NZ are quite similar in regards markets and salaries).
    Amazon is chasing Customer obsession as the main Principle they expect in their candidates as well as in their employees, but when the times of paying market salaries they are greedy and pay peanuts which obviously will be reflected in the level of expertise of the candidate.. And OF COURSE THE CUSTOMER.. So Customers get ready to open your wallets but not to get the level of expertise you are expecting ..
    Once I rejected their offer they tried to offer me a bit more, but was still a really poor offer, you will also be offered a compensation package which includes Amazon Stock, but will not be able to cash them out completely till you have worked 4 years, and also if you work Overtime ( which this role demands it ) you will not be compensated for that ( in New Zealand by law, the overtime is paid)
    I felt I wasted a lot of time and efforts, but I hope this review helps future candidates and avoid this.

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