Technical support manager Jobs

Understand testing protocols and development of test plans. Identify training opportunities for agents to better support early problem detection and fast……

We are currently looking for an accomplished Technical Support Manager with a high degree of engineering skills and experience in training new engineers and……

A valid driver's license. This role will play an integral role in the overall company growth through the development of the Growcer’s technical support strategy……

Managing incoming client requests/tickets against the clients SLA and coordinating escalations with the Technical Services Team. Temporarily due to COVID-19.…

5+ years of relevant work experience in Application Support Leadership role. Working with architectural guidelines and making technical decisions.…

As a key customer support resource for our transit agencies and vehicle fleet partners, you’ll have an important role in shaping the performance and success of……

A Bachelor’s degree or equivalent preferred with relevant work experience in the field as a substitute: 5-7 years of experience in a support and development……

Must have a valid driver’s license. Accountable to develop and execute the strategy and direction to support the organizations goals and objectives.…

Ability to develop and implement plans. Provide input to product development specifications. In your role as the TSOP Manager you will be expected to oversee……

A diploma or degree in business, management, or other relevant field. Matt *is a support rock star, spending his days answering tickets and walking our members……

Provide guidance and support to sales team during technical discussions that arise in pre-sales and implementation activities.…

Set and achieve standards to ensure our customers are receiving responsive and complete technical support services. Bachelor’s degree in Computer Science.…

Plan budget and resources for the Post Production support phase; keep project within the allocated budget; find resources to execute on time and on budget……

Manage and deliver upon tier 2+ support models and SLAs for operations, field, office and senior leadership employee groups for all global locations.…

Managing the interviewing and development of the Technical Support team. You have the ability to empathize with customers and convey confidence, displaying have……

Bachelor’s degree in Computer Science or related technical field. Deliver training and workshops to customers in person or remote. Temporarily due to COVID-19.…

Maintain a valid Gaming Control Registration. The IT Operations Support Manager will manage and provide hardware and software maintenance, training and……

Being proficient with ITIL methodology, incident management systems will aid in delivering. Support the Director in implementing short and long-term goals and……