Call center manager Jobs

154 jobs

Confidential
Call Centre Manager
Toronto
CA$125,000 (Employer Est.)
Easy Apply
30d+
As a Call Centre Manager, you will be leading the Cal Centre Department and managing the call centre team on handling inbound and outbound client care, ensuring……
3.5
COIT Services
Call Center Manager
Burnaby
CA$47,500 (Employer Est.)
Easy Apply
21d
Answer incoming phone calls, as required. Requires sitting for extended periods of time and using the telephone (with a headset), computer monitor and keyboard.…
Unity Payments
Customer Service Call Centre Manager
Toronto
CA$50,000 - CA$60,000 (Employer Est.)
Easy Apply
30d+
You will ensure the retention of customers by providing added value to their experience. You will instill in employees the need to actively listen to customers,……
Fortrade Canada Limited
Deputy Call Centre Manager
Oakville
CA$70,000 - CA$100,000 (Employer Est.)
Easy Apply
30d+
\*Identify potential areas of compliance vulnerability and risk to develop and implement corrective action plans. Minimum 3 years experience in sales.…
3.4
Confidential Privately-Held Company
Call Centre Manager
Mississauga
CA$55,000 - CA$75,000 (Employer Est.)
Easy Apply
30d+
Four-year degree in Management or related Business degree. Ability to read, interpret, understand and explain documents to customers.…
Rejuvenation Medical Group
Call Centre Manager
Calgary
Easy Apply
26d
Work with Managing Director to develop departmental strategy and both short- and long-term goals and objectives. 3-5 years’ experience in a management role.…
3.4
Numeris
Superviseur(e) bilingue du centre d’appels / Call Center Supervisor
Canada
Easy Apply
12d
Trois à cinq ans d’expérience dans un rôle de supervision des employés dans un centre d’appels ou expérience en service à la clientèle combinée à une autre……
2.1
Right Time Heating & Air Conditioning
Call Centre Supervisor
Whitby
Easy Apply
24h
Supervise Customer Service Representatives that perform a variety of functions from inbound calls, outbound calls and sales. Job Types: Full-time, Permanent.…
3.4
Bunzl Canada
Customer Service Manager
Mississauga
26d
High School diploma or equivalent, Bachelor's degree preferred. Responsible for overseeing the training and development of Customer Service Representatives.…
3.5
Blue Ocean
IT Service Delivery Manager - Contact Center
Halifax
Easy Apply
21d
Champion continual improvement through regular analysis of incident and request tickets for quality, content, proper work notes, routing, first-call resolution,……
Empire AR Management Inc.
Full Time Call Center Supervisor 1pm till 9pm
Toronto
CA$20 - CA$23 Per Hour(Employer Est.)
Easy Apply
7d
Located in South Etobicoke, we are searching for Full Time call center supervisor 1 pm till 9 pm who can coach and motivate call center agents.…
3.5
Flanagan Foodservice
Customer Relations Supervisor, Monday-Friday
Kitchener
Easy Apply
19d
Oversee the daily management of the Customer Relations order processing/execution. An annual fitness/ wellness benefit. Paid Personal Days and Your Birthday!…
3.9
Robert Half
Call Center Manager
Surrey
CA$65,000 - CA$80,000 (Employer Est.)
Easy Apply
30d+
Post-secondary diploma/degree in a related field and or minimum 5 years call center experience in a supervisory role. Provide regular sales training sessions.…
Pinnacle Search Group
Customer Service Manager
Vaughan
CA$85,000 - CA$100,000 (Employer Est.)
Easy Apply
9d
You are self-motivated, customer service focused with empathy to solve problems and in some cases giving unwanted news to customers.…
2.1
BilingualOne
Customer Payments Team Lead
Toronto
CA$80,000 (Employer Est.)
Easy Apply
4d
Plan and manage staff schedules to meet program service level agreement obligations, including long term plan for 24/7 “follow-the-sun” support.…
3.9
PACE Consulting Benefits & Pensions Ltd.
Call Centre Manager (Hybrid)
Toronto
Easy Apply
24h
Work with senior leadership to develop objectives for the call center’s day-to-day activities. Daily coaching, and development of the sales team to ensure all……
2.4
Campus Support
Call Center Manager
Canada
Easy Apply
18d
This includes evaluating, implementing, and updating call center strategies, standards and procedures, technologies and resources while managing and developing……
3.1
Edgewood Health Network
Call Centre Operations Manager, Admissions
Remote
30d+
This generates a large amount of inbound phone calls and online inquiries from potential patients with mental health conditions, their families, or referring……
2.7
Avenue Living Communities
Call Center Team Lead
Calgary
3d
Embracing rapid growth, we use the skillsets of our knowledgeable teams to continue to adapt and remain focused on placing our customers' needs first.…
5
Voiceflow
Customer Success Manager
Ontario
Easy Apply
30d+
It's a full-cycle role that works with our most important future and existing customers to ensure that they get the most value from our products and resources.…
2.6
SmartSetter Inc
Outbound Call Centre Team Lead
Toronto
CA$45,000 (Employer Est.)
Easy Apply
18d
Listen to calls for quality purposes and coaching. Must have a quiet work area at home free of background noises and interruptions.…
3.5
Red Label Vacations
Supervisor, Travel Call Centre
Toronto
Easy Apply
5d
Bringing and encouraging call center employees (groups and retail) to meet call center objectives and provide excellent customer service.…
3.5
Imprint Plus
Customer Service Manager
Richmond
CA$60,000 - CA$80,000 (Employer Est.)
Easy Apply
24h
Post-secondary diploma/degree in a related field and or minimum 3 years call center experience in a supervisory role. Ability to work a flexible schedule.…
3.2
Sun Peaks Resort LLP/Sun Peaks Grand Hotel & Conference Centre
Call Center Supervisor
Sun Peaks
6d
Evaluates the quality of guest service representatives’ calls from guests and provides feedback to representatives on strengths and areas for improvement.…
3.3
SodaStream
Customer Experience Manager
Remote
Easy Apply
10d
Bachelor’s degree OR 2 years of relevant experience. Escalate social complaints to the call centre. Work along side agency to resolve consumer complaints on……
CiboWares
Customer Service Supervisor
Prince Edward Island
CA$40,000 - CA$45,000 (Employer Est.)
Easy Apply
4d
Assisting with the development and implementation of service policies and explaining these to staff and customers. Benefits plan including medical and dental.…
3.6
Fortrade Ltd
Deputy Call Centre Manager (FT)
Oakville
CA$80,000 (Employer Est.)
Easy Apply
13d
Identify potential areas of compliance vulnerability and risk to develop and implement corrective action plans. Minimum 3 years experience in sales.…
4.2
Canada Drives
Sales Manager
Vancouver
CA$80,000 - CA$90,000 (Employer Est.)
Easy Apply
7d
We look at every single aspect of a vehicle purchase and remove all of the friction points. You can spend a week with your vehicle to decide if you love it, and……
4.1
ContactPoint 360
Call Center Operations Manager
Mont-Royal
Easy Apply
30d+
A paid learning and development training program. Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed.…
3.9
Del Condominium Rentals Inc
Customer Service Manager
North York
CA$70,000 - CA$80,000 (Employer Est.)
Easy Apply
30d+
Post-secondary degree or certification in a relevant discipline such as Business Administration or Business Management, or equivalent experience;…

Jobs

Job Title	Employer	Location
Call Centre Manager	Confidential	Toronto
Call Center Manager	COIT Services	Burnaby
Customer Service Call Centre Manager	Unity Payments	Toronto
Deputy Call Centre Manager	Fortrade Canada Limited	Oakville
Call Centre Manager	Confidential Privately-Held Company	Mississauga
Call Centre Manager	Rejuvenation Medical Group	Calgary
Superviseur(e) bilingue du centre d’appels / Call Center Supervisor	Numeris	Canada
Call Centre Supervisor	Right Time Heating & Air Conditioning	Whitby
Customer Service Manager	Bunzl Canada	Mississauga
IT Service Delivery Manager - Contact Center	Blue Ocean	Halifax
Full Time Call Center Supervisor 1pm till 9pm	Empire AR Management Inc.	Toronto
Customer Relations Supervisor, Monday-Friday	Flanagan Foodservice	Kitchener
Call Center Manager	Robert Half	Surrey
Customer Service Manager	Pinnacle Search Group	Vaughan
Customer Payments Team Lead	BilingualOne	Toronto
Call Centre Manager (Hybrid)	PACE Consulting Benefits & Pensions Ltd.	Toronto
Call Center Manager	Campus Support	Canada
Call Centre Operations Manager, Admissions	Edgewood Health Network	Remote
Call Center Team Lead	Avenue Living Communities	Calgary
Customer Success Manager	Voiceflow	Ontario
Outbound Call Centre Team Lead	SmartSetter Inc	Toronto
Supervisor, Travel Call Centre	Red Label Vacations	Toronto
Customer Service Manager	Imprint Plus	Richmond
Call Center Supervisor	Sun Peaks Resort LLP/Sun Peaks Grand Hotel & Conference Centre	Sun Peaks
Customer Experience Manager	SodaStream	Remote
Customer Service Supervisor	CiboWares	Prince Edward Island
Deputy Call Centre Manager (FT)	Fortrade Ltd	Oakville
Sales Manager	Canada Drives	Vancouver
Call Center Operations Manager	ContactPoint 360	Mont-Royal
Customer Service Manager	Del Condominium Rentals Inc	North York

Page 1 of 5

🔎What should I search on Glassdoor to find Call Center Manager jobs?

People who searched for Call Center Manager jobs also searched for help desk manager, helpdesk manager, call center representative, customer care manager, team manager, supervisor call center team, call center supervisor, contact center manager, customer support manager, director call center operations. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

📍What are the top cities with open Call Center Manager jobs?

There are open Call Center Manager jobs in several cities including Toronto, Montreal, Vancouver, Mississauga, Calgary, Markham, Burnaby, Edmonton, Winnipeg, Burlington.

🤝What companies are hiring for Call Center Manager jobs?

The top companies hiring now for Call Center Manager jobs are COIT Services, Confidential Privately-Held Company, Rejuvenation Medical Group, Numeris, Right Time Heating & Air Conditioning, Bunzl Canada, Blue Ocean, Flanagan Foodservice, Robert Half, Pinnacle Search Group.